I have found the products available at P&N Bank to be comprehensive and competitive. Staff are helpful and friendly - at the counter and on the phone. Online banking is a breeze.
I have found the P&N Bank to be very customer service based and any enquiry made is always dealt in a friendly and polite manner. This is at a branch, online or by web chat. The staff go out of their way to provide me with the best banking experience of all time. They have the most competitive rates around and will look at any product I may have to improve the outcome I am trying to do.
I highly recommend & prefer to use P&N Bank over the 4 major banks. I have accounts with 2 major banks as well however P&N Bank has consistently above average rates and products and they are always helpful, knowledgeable and quick to answer when you call up customer service. And something that is a big relief when your call is answered is to find that you haven't been diverted to an overseas call centre, you are still speaking to staff in Australia. The phone app and internet banking is also very easy to use. There is a minor con that if you are familiar with the 4 big banks, you will know they are quick to market the latest greatest thing and put their product out there and are highly competitive with each other. With P&N they can sometimes be a bit slower to take on the latest idea or product, but when they do its well thought out and much better than the rest, and more beneficial to you!
We have 4 accounts linked together which makes budgeting and saving much easier. Only one is accessed by card but their mobile app & website make transferring funds quick & easy.
Great customer service: down side Internet/mobile banking is a pain to log in and confusing sometimes to find what you're looking for.
I love P & N Bank, but I live in Melbourne now, so I have kept some accounts open with P & N. Excellent bank and should have more of a presence in Melbourne.
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Bonus rate for the first 4 months from account opening on the first $250,000 deposited. For new Saver customers only.
Grow your balance by $200 or more and make no more than one withdrawal in the month.
Deposit $1,000 into a CUA transaction account from external source in the month.
Bonus rate for the first 4 months from account opening
Bonus interest only applies on funds held in linked USaver account if $200 deposited into either account in the month from an external source.
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