I have found the P&N Bank to be very customer service based and any enquiry made is always dealt in a friendly and polite manner. This is at a branch, online or by web chat. The staff go out of their way to provide me with the best banking experience of all time. They have the most competitive rates around and will look at any product I may have to improve the outcome I am trying to do.
I highly recommend & prefer to use P&N Bank over the 4 major banks. I have accounts with 2 major banks as well however P&N Bank has consistently above average rates and products and they are always helpful, knowledgeable and quick to answer when you call up customer service. And something that is a big relief when your call is answered is to find that you haven't been diverted to an overseas call centre, you are still speaking to staff in Australia. The phone app and internet banking is also very easy to use. There is a minor con that if you are familiar with the 4 big banks, you will know they are quick to market the latest greatest thing and put their product out there and are highly competitive with each other. With P&N they can sometimes be a bit slower to take on the latest idea or product, but when they do its well thought out and much better than the rest, and more beneficial to you!
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Savings account comparisons on Mozo - rates updated daily
Bonus Saver Account
1.75% p.a.(for $0 to $250,000)
standard interest rate
0.15% p.a.(for $0 and over)
Govt Deposit Guarantee
Yesup to $250,000
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
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