They are extremely helpful and are passionate about the cars and bikes they insure, among house insurance etc.
Shannon’s is the best car insurance. They care and provide prompt and professional service. I have been with Shannon’s for many years and claimed twice, both times they were so easy to deal with, provided great support and my vehicle was repaired to the highest standard. Would recommend Shannon’s to everyone.
Great insurer that insures modifications at an agreed value.
User friendly online and phone options, genuine motor enthusiasts from the very first phone call. Provided a better premium than others (NRMA & Allianz).
They understand motoring enthusiasts who love their car and offer important options such as choice of repairer. They are also reasonably priced.
Good agreed value comprehensive cover with inclusions for 30 year old vehicle.
Very professional and handled my eldest sons claim quickly and efficiently. Price could be better.
I needed an agreed value policy for a rare car that had a new drivetrain installed. My existing insurer was unwilling to help; Shannons was very easy to deal with and good value.
Quick and simple to get cover. Paid up no fuss when I had an accident.
Just don’t. I went through Shannons as they were the only people who would insure my Nissan Skyline and when it was stolen Shannons was useless! No passion for their work, and worst of all they tried to get out of paying out the car. After weeks of back and forth I only got a partial refund of the car. They will try and use every trick in the book to get out of paying. Go with someone else.
Shannons share my passion for vintage, modified and amazing vehicles . Without Shannons, i would not have the peace of mind that my vintage vehicle would be adequately insured for their value. I trust Shannons so much, I have insured my home and its contents and my non vintage vehicles with them.
Shannons Insurance has very friendly customer service people on the phone. We were helped with reducing the cost of all our vehicles and home & contents insurance. Very pleased with this insurer.
I've made one claim in over 20 yrs of driving Shannons. Owner buy back policy is a big lie as Suncorp who own Shannons will not honour that part of the claim if they can recoup more money from a public sale. Basically your pride and joy belongs to them once you make a claim and you accept those terms upon signing your agreement on your policy.
I have only made one claim on car insurance in 40 years and this claim through Shannons has been a terrible example of how not to treat a so called valued customer. The claims process is acceptable, but once you get to find out what you are covered for, another side to this company emerges. They will use after market parts before genuine parts, and tell your preferred repairer off, and in my case telling them to leave out essential parts and cut their labour charge down !!!! How disgusting. Cousins and life long friends of mine, of decades in various car enthusiast clubs,( Ferrari club and AMG club) are appaulled and are now reviewing their policies. I know my car is not in the league of my compatriots, $250k to $600k, but i love and dote over my $100k BMW coupe and can not comprehend the way i have been treated.
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