Suncorp credit card reviews

They have high fees if you don’t pay outstanding each month. Good security and customer service.

Price   7 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

Suncorp has amazing products and features.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Credit card provider does the job they are supposed to do. No need to comment. No pros and cons

Price   7 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

Less

Customer service, knowledgeable staff, discrepancy in accounts easily rectified. Alert warnings on unusual transactions.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Suncorp is informative and prompt.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   7 / 10

Less

Never bother me

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

Less

Good

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

Overall service is good and the staff are pleasant. The fees are way too high for the type of service they provide.

Price   0 / 10

Less

I've been with this bank for years. I joined because they don't charge fees and charges like my old bank used to. All in all a good bank.

Price   10 / 10

Less

Suncorp credit card is administrated by Citibank.The staff are not very helpful or consistent with the information provided.

Price   0 / 10

Less

Suncorp have good customer service, the phone help is always fast to solve problems and the online banking is very easy.

Price   8 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less

Suncorp does try to reward customers with multiple products

Price   6 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   5 / 10

Less

Rates aren't great as we probably need to review them. Also they have just changed the rewards program. Not good now.

Price   4 / 10

Features   3 / 10

Customer service   6 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Terrible customer service from Citibank. Changed to Citibank a few years back and very poor communications

Price   4 / 10

Features   6 / 10

Customer service   0 / 10

Convenience   4 / 10

Trust   0 / 10

Less

$120 card fee per year just to link it to a rewards program such as Qantas Frequent Flyer - does seem excessive. I think they should reward long time customers with great fee reductions or benefits, particularly in this very competitive space.

Price   5 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

Less

Very friendly staff, very good locations of banks.

Price   5 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

Less

I currently have no annual fees charged as I have a home loan with Suncorp.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I have found that when I had a problem with online abuse of my card their security were quick to spot the problem and alerted me. The money was deposited back into my account at the same time their security were trying to track down the guilty source.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Best credit card service; best bank overall. Personalised features are a big win.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Better than some

Price   7 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   8 / 10

Less

The credit cards online banking needs work. It does not keep a running tally on its online banking which is confusing and irritating. Also my husband and I have a joint credit card and we can't see each others pending purchases.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   3 / 10

Trust   7 / 10

Less

Always been with Suncorp, since I was 16.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Always helpful and offer alternatives.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I believe that Suncorp is the best bank in Australia as it has a very good interest payment.

Price   10 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   10 / 10

Less

I will be cancelling this card soon - too many charges.

Price   2 / 10

Features   2 / 10

Customer service   1 / 10

Convenience   5 / 10

Trust   2 / 10

Less