Suncorp credit card reviews

Suncorp
Suncorp's overall rating for credit cards

(as rated by the Mozo community)

7.0 / 10

based on 138 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from Suncorp

Recent Suncorp credit card reviews

Suncorp

Suncorp Clear Options Gold credit card review

Overall rating   5 / 10

Customer service is good but fees are too high

Overall service is good and the staff are pleasant. The fees are way too high for the type of service they provide.

Full review

Overall service is good and the staff are pleasant. The fees are way too high for the type of service they provide.

    Price   0 / 10

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Sue (QLD), reviewed 6 months ago

Suncorp

Suncorp credit card review

Overall rating   9 / 10

Suncorp is one of the best banks out there

I've been with this bank for years. I joined because they don't charge fees and charges like my old bank used to. All in all a good bank.

Full review

I've been with this bank for years. I joined because they don't charge fees and charges like my old bank used to. All in all a good bank.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

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Lynette (QLD), reviewed 6 months ago

Suncorp

Suncorp credit card review

Overall rating   0 / 10

I find it difficult to deal with this company

Suncorp credit card is administrated by Citibank.The staff are not very helpful or consistent with the information provided.

Full review

Suncorp credit card is administrated by Citibank.The staff are not very helpful or consistent with the information provided.

    Price   0 / 10

    Features   / 10

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Charmaine (QLD), reviewed 11 months ago

Suncorp

Suncorp Clear Options Platinum (Suncorp Rewards) credit card review

Overall rating   10 / 10

A good choice for personal banking and credit card

Suncorp have good customer service, the phone help is always fast to solve problems and the online banking is very easy.

Full review

Suncorp have good customer service, the phone help is always fast to solve problems and the online banking is very easy.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Rita (NSW), reviewed over 1 year ago

Suncorp

Suncorp Clear Options Gold credit card review

Overall rating   6 / 10

Always ask

Suncorp does try to reward customers with multiple products

Full review

Suncorp does try to reward customers with multiple products

    Price   6 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   5 / 10

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Lisa (QLD), reviewed almost 2 years ago

Suncorp

Suncorp Clear Options Gold credit card review

Overall rating   7 / 10

Very trusting.

Rates aren't great as we probably need to review them. Also they have just changed the rewards program. Not good now.

Full review

Rates aren't great as we probably need to review them. Also they have just changed the rewards program. Not good now.

    Price   4 / 10

    Features   3 / 10

    Customer service   6 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Cynthia (QLD), reviewed almost 2 years ago

Suncorp

Suncorp Clear Options Platinum (Suncorp Rewards) credit card review

Overall rating   3 / 10

Poor communications, not proactive

Terrible customer service from Citibank. Changed to Citibank a few years back and very poor communications

Full review

Terrible customer service from Citibank. Changed to Citibank a few years back and very poor communications

    Price   4 / 10

    Features   6 / 10

    Customer service   0 / 10

    Convenience   4 / 10

    Trust   0 / 10

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Jason (QLD), reviewed about 2 years ago

Suncorp

Suncorp Clear Options Gold credit card review

Overall rating   7 / 10

Good customer service, high annual credit card fee

$120 card fee per year just to link it to a rewards program such as Qantas Frequent Flyer - does seem excessive. I think they should reward long time customers with great fee reductions or benefits, particularly in this very competitive space.

Full review

$120 card fee per year just to link it to a rewards program such as Qantas Frequent Flyer - does seem excessive. I think they should reward long time customers with great fee reductions or benefits, particularly in this very competitive space.

    Price   5 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Rhian (VIC), reviewed about 2 years ago

Suncorp

Suncorp Clear Options Standard credit card review

Overall rating   9 / 10

Great customer service

Very friendly staff, very good locations of banks.

Full review

Very friendly staff, very good locations of banks.

    Price   5 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   9 / 10

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John (QLD), reviewed about 2 years ago

Suncorp

Suncorp Clear Options Gold credit card review

Overall rating   10 / 10

No annual fees.

I currently have no annual fees charged as I have a home loan with Suncorp.

Full review

I currently have no annual fees charged as I have a home loan with Suncorp.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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John (VIC), reviewed about 2 years ago

Suncorp

Suncorp credit card review

Overall rating   10 / 10

A competitive bank with great security & service

I have found that when I had a problem with online abuse of my card their security were quick to spot the problem and alerted me. The money was deposited back into my account at the same time their security were trying to track down the guilty...

Full review

I have found that when I had a problem with online abuse of my card their security were quick to spot the problem and alerted me. The money was deposited back into my account at the same time their security were trying to track down the guilty source.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Terry (QLD), reviewed about 2 years ago

Suncorp

Suncorp Clear Options Platinum (Suncorp Rewards) credit card review

Overall rating   10 / 10

Perfect!

Best credit card service; best bank overall. Personalised features are a big win.

Full review

Best credit card service; best bank overall. Personalised features are a big win.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Adriaan (NSW), reviewed about 2 years ago

Suncorp

Suncorp Clear Options Platinum (Suncorp Rewards) credit card review

Overall rating   5 / 10

Needs to be better

The credit cards online banking needs work. It does not keep a running tally on its online banking which is confusing and irritating. Also my husband and I have a joint credit card and we can't see each others pending purchases.

Full review

The credit cards online banking needs work. It does not keep a running tally on its online banking which is confusing and irritating. Also my husband and I have a joint credit card and we can't see each others pending purchases.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   7 / 10

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Jess (WA), reviewed about 2 years ago

Suncorp

Suncorp Clear Options Standard credit card review

Overall rating   10 / 10

Really good bank to be with

Always been with Suncorp, since I was 16.

Full review

Always been with Suncorp, since I was 16.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kyle (QLD), reviewed about 2 years ago

Suncorp

Suncorp Clear Options Standard credit card review

Overall rating   9 / 10

Great customer services

Always helpful and offer alternatives.

Full review

Always helpful and offer alternatives.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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John (QLD), reviewed about 2 years ago

Suncorp

Suncorp credit card review

Overall rating   8 / 10

Suncorp has a very good interest rate.

I believe that Suncorp is the best bank in Australia as it has a very good interest payment.

Full review

I believe that Suncorp is the best bank in Australia as it has a very good interest payment.

    Price   10 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Abby (QLD), reviewed about 2 years ago

Suncorp

Suncorp Clear Options Standard credit card review

Overall rating   2 / 10

Charged for a purchasing online. Cost - $14.00

I will be cancelling this card soon - too many charges.

Full review

I will be cancelling this card soon - too many charges.

    Price   2 / 10

    Features   2 / 10

    Customer service   1 / 10

    Convenience   5 / 10

    Trust   2 / 10

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Ron (QLD), reviewed over 2 years ago

Suncorp

Suncorp credit card review

Overall rating   10 / 10

No annual fee credit card

My brother-in-law told me about a good way to get a no annual fee platinum credit card with Suncorp - apply via their Family & Friends offer. I did it and got a card with all the extras (points, insurances, balance transfer etc) for nothing...

Full review

My brother-in-law told me about a good way to get a no annual fee platinum credit card with Suncorp - apply via their Family & Friends offer. I did it and got a card with all the extras (points, insurances, balance transfer etc) for nothing (should be $169 per year). I'm very happy with this! I didn't need to say who my family/friend at Suncorp was either. I don't think it goes on forever though.

    Price   10 / 10

    Features   8 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Rachel (NSW), reviewed over 2 years ago

Suncorp

Suncorp Clear Options Standard credit card review

Overall rating   3 / 10

Very average customer service.

For years they've been sending all account related correspondence to our home address but keep lying and telling us the reason we don't receive credit card statements is because we haven't updated our address and the statements keep being returned...

Full review

For years they've been sending all account related correspondence to our home address but keep lying and telling us the reason we don't receive credit card statements is because we haven't updated our address and the statements keep being returned to sender.

    Price   4 / 10

    Features   4 / 10

    Customer service   2 / 10

    Convenience   4 / 10

    Trust   1 / 10

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Steve (QLD), reviewed over 2 years ago

Suncorp

Suncorp Clear Options Standard credit card review

Overall rating   9 / 10

Highly recommended

Good product, I have never had a problem with the card or the provider.

Full review

Good product, I have never had a problem with the card or the provider.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Paul (QLD), reviewed over 2 years ago

Suncorp

Suncorp Clear Options Standard credit card review

Overall rating   9 / 10

Reliable and great customer service!

I have been a customer for at least 30 years, always treated with respect and courtesy, and help when required!

Full review

I have been a customer for at least 30 years, always treated with respect and courtesy, and help when required!

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Anne (NSW), reviewed over 2 years ago

Suncorp

Suncorp credit card review

Overall rating   9 / 10

Good premiums, wonderful service and accessible

Very good on-line website. Excellent customer service.

Full review

Very good on-line website. Excellent customer service.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Trixi (QLD), reviewed over 2 years ago

Suncorp

Suncorp Clear Options Standard credit card review

Overall rating   8 / 10

Always helpful,and great customer service

The pros of dealing with this bank is honesty, they always let you know the benefits of the card and how to avoid hidden charges.

Full review

The pros of dealing with this bank is honesty, they always let you know the benefits of the card and how to avoid hidden charges.

    Price   6 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Scott (QLD), reviewed over 2 years ago

Suncorp

Suncorp credit card review

Overall rating   1 / 10

Non competitive rates but good customer service

The bank itself is fine, good staff, courteous, helpful.The product has some good elements but how a bank can justify a 19% interest rate when rates are at an all time low is beyond me. It strikes at the most vulnerable,it tells me their own...

Full review

The bank itself is fine, good staff, courteous, helpful.The product has some good elements but how a bank can justify a 19% interest rate when rates are at an all time low is beyond me. It strikes at the most vulnerable,it tells me their own regulators have lost touch with reality,and are only interested in the bottom line.

    Price   0 / 10

    Features   0 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Phil (QLD), reviewed over 2 years ago

Suncorp

Suncorp Clear Options Standard credit card review

Overall rating   0 / 10

Obviously I am now very happy with CommBank.

I bank Suncorp and applied for a Credit card and have been refused. Went to Commonwealth Bank where I do not Bank and received a credit card with a $15000.00 limit!!

Full review

I bank Suncorp and applied for a Credit card and have been refused. Went to Commonwealth Bank where I do not Bank and received a credit card with a $15000.00 limit!!

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Marlene (QLD), reviewed over 2 years ago