based on 5532 Suncorp banking product reviews as rated by Mozo community

Suncorp bank accounts

From small beginnings as a Queensland agricultural bank, Suncorp has grown to become Australia's sixth largest bank. Today Suncorp provides term deposits, savings accounts, home loans and other financial services to over 800,000 customers. Suncorp's bank account options, which you can read about in more detail below, were even rated among the best in the country in the 2021 Mozo Experts Choice Awards for Bank Accounts and Savings. 

Suncorp offers the following bank accounts

Rates and fees verified as correct at 03 December, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate  
Everyday Options

$0.00

Apple Pay, Google Pay, PayID

0.01% p.a.

Go to site
Everyday Options Kids (aged 11-15)

$0.00

Apple Pay, Google Pay, PayID

0.01% p.a.

Everyday Options Kids (aged 16-18)

$0.00

Apple Pay, Google Pay, PayID

0.01% p.a.

Everyday Options Student

$0.00

Apple Pay, Google Pay, PayID

0.01% p.a.

How are Suncorp bank accounts rated?

Mozo users have rated Suncorp bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
Suncorp bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

1157 Reviews

Recent Suncorp bank account reviews

Suncorp Bank Account
Overall 1/10
Poor Customer Service/ Worst Bank Ever

The worst bank ever! Account was locked after money was deposited. Didn't even know why, no explanation was provided for that. It was just locked. Customer service agents weren't also helpful at all. Waited almost half day for someone to pick up the phone, just to be told they can't do anything about it. Should've read all the online reviews first. No wonder their average is 1.4 on productreview.com.au- Definitely NOT recommended. Don't make the same mistake we all did; look for another bank.

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The worst bank ever! Account was locked after money was deposited. Didn't even know why, no explanation was provided for that. It was just locked. Customer service agents weren't also helpful at all. Waited almost half day for someone to pick up the phone, just to be told they can't do anything about it. Should've read all the online reviews first. No wonder their average is 1.4 on productreview.com.au- Definitely NOT recommended. Don't make the same mistake we all did; look for another bank.

Price
4/10
Features
4/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Andrea, Victoria, reviewed 1 day ago
Suncorp Bank Account
Overall 5/10
You can do much better elsewhere!

Suncorp are disappointing heading towards infuriating! They used to be the best bank in Australia for many years but through no fault of the branch staff are now one of the worst. Interest rates are low and their Growth Saver Account has too many tricks attached to it where you can lose a whole months interest! AMP online saver is much better 1.25% They have closed a few branches meaning you have to travel further for your banking. Service is very slow in branches because of all the flow across customers from the closed branches. The staff are always so apologetic but their hands are tied! If we didn't have some of our business banking with Suncorp we'd be gone! :( I use them as minimally as possible!

Read full review

Suncorp are disappointing heading towards infuriating! They used to be the best bank in Australia for many years but through no fault of the branch staff are now one of the worst. Interest rates are low and their Growth Saver Account has too many tricks attached to it where you can lose a whole months interest! AMP online saver is much better 1.25% They have closed a few branches meaning you have to travel further for your banking. Service is very slow in branches because of all the flow across customers from the closed branches. The staff are always so apologetic but their hands are tied! If we didn't have some of our business banking with Suncorp we'd be gone! :( I use them as minimally as possible!

Price
3/10
Features
7/10
Customer service
4/10
Convenience
4/10
Trust
9/10
Less
Keith, Queensland, reviewed 3 months ago
Suncorp Everyday Options
Overall 1/10
WARNING!!: LOST MY PARTNER THOUSANDS OF $$$

LOST MY PARTNER THOUSANDS OF $$$ DUE TO NOT STOPPING CLEARLY FRAUDULENT TRANSACTIONS AND REFUSED TO TAKE RESPONSIBILITY!!!. Also apparently staff who work the night shift are allowed to hang up on you, we were told this by the manager/ shift supervisor (Todd) when we called back to complain. He was very defensive and then put us on hold until we hung up. This happened this morning around 230am. I have been trying to convince him to close his accounts, hopefully this is the last straw.

Read full review

LOST MY PARTNER THOUSANDS OF $$$ DUE TO NOT STOPPING CLEARLY FRAUDULENT TRANSACTIONS AND REFUSED TO TAKE RESPONSIBILITY!!!. Also apparently staff who work the night shift are allowed to hang up on you, we were told this by the manager/ shift supervisor (Todd) when we called back to complain. He was very defensive and then put us on hold until we hung up. This happened this morning around 230am. I have been trying to convince him to close his accounts, hopefully this is the last straw.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Marijke, Victoria, reviewed 5 months ago
Suncorp Everyday Options
Overall 6/10
Negatives outweigh benefits

Insufficient branches, insufficient staff, long queues. Good ATM coverage. Very difficult for transaction deposits from interstate.

Read full review

Insufficient branches, insufficient staff, long queues. Good ATM coverage. Very difficult for transaction deposits from interstate.

Price
10/10
Features
1/10
Customer service
1/10
Convenience
10/10
Trust
5/10
Less
Trish, Queensland, reviewed 5 months ago

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