based on 5525 Suncorp banking product reviews as rated by Mozo community

Suncorp bank accounts

From small beginnings as a Queensland agricultural bank, Suncorp has grown to become Australia's sixth largest bank. Today Suncorp provides term deposits, savings accounts, home loans and other financial services to over 800,000 customers. Suncorp's bank account options, which you can read about in more detail below, were even rated among the best in the country in the 2021 Mozo Experts Choice Awards for Bank Accounts and Savings. 

Suncorp offers the following bank accounts

Rates and fees verified as correct at 04 August, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate  
Everyday Options

$0.00

Apple Pay, Google Pay, PayID

0.01% p.a.

Go to site
Everyday Options Kids (aged 11-15)

$0.00

Apple Pay, Google Pay, PayID

0.01% p.a.

Everyday Options Kids (aged 16-18)

$0.00

Apple Pay, Google Pay, PayID

0.01% p.a.

Everyday Options Student

$0.00

Apple Pay, Google Pay, PayID

0.01% p.a.

How are Suncorp bank accounts rated?

Mozo users have rated Suncorp bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
Suncorp bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

1155 Reviews

Recent Suncorp bank account reviews

Suncorp Everyday Options
Overall 1/10
WARNING!!: LOST MY PARTNER THOUSANDS OF $$$

LOST MY PARTNER THOUSANDS OF $$$ DUE TO NOT STOPPING CLEARLY FRAUDULENT TRANSACTIONS AND REFUSED TO TAKE RESPONSIBILITY!!!. Also apparently staff who work the night shift are allowed to hang up on you, we were told this by the manager/ shift supervisor (Todd) when we called back to complain. He was very defensive and then put us on hold until we hung up. This happened this morning around 230am. I have been trying to convince him to close his accounts, hopefully this is the last straw.

Read full review

LOST MY PARTNER THOUSANDS OF $$$ DUE TO NOT STOPPING CLEARLY FRAUDULENT TRANSACTIONS AND REFUSED TO TAKE RESPONSIBILITY!!!. Also apparently staff who work the night shift are allowed to hang up on you, we were told this by the manager/ shift supervisor (Todd) when we called back to complain. He was very defensive and then put us on hold until we hung up. This happened this morning around 230am. I have been trying to convince him to close his accounts, hopefully this is the last straw.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Marijke, Victoria, reviewed 29 days ago
Suncorp Everyday Options
Overall 6/10
Negatives outweigh benefits

Insufficient branches, insufficient staff, long queues. Good ATM coverage. Very difficult for transaction deposits from interstate.

Read full review

Insufficient branches, insufficient staff, long queues. Good ATM coverage. Very difficult for transaction deposits from interstate.

Price
10/10
Features
1/10
Customer service
1/10
Convenience
10/10
Trust
5/10
Less
Trish, Queensland, reviewed about 1 month ago
Suncorp Everyday Options
Overall 8/10
A good review

I have been a Suncorp customer for a very long time. Each time I logon to my account correctly using Internet Banking. I immediately receive a message, "Your logon period has expired. Please logon again." This is ALWAYS a problem the first time. The second logon is always fine.

Read full review

I have been a Suncorp customer for a very long time. Each time I logon to my account correctly using Internet Banking. I immediately receive a message, "Your logon period has expired. Please logon again." This is ALWAYS a problem the first time. The second logon is always fine.

Price
8/10
Features
10/10
Customer service
8/10
Convenience
10/10
Trust
7/10
Less
Ian, Queensland, reviewed 29 days ago
Suncorp Bank Account
Overall 1/10
They stole $2,500 from me.

They held a deposit for whatever reason (AML? Who knows) and then from that decided to freeze my account. When I enquired they delayed me with canned responses. In the mean time another 2 deposits came in (from the same person). They ended up calling the person that made all 3 deposits (1 which was already in my frozen account and 2 pending) to confirm that he hadn’t been scammed by me. The person confirmed he was happy for all three deposits to go into my account. They subsequently unfroze my account but the 2 pending deposits never appeared. It’s been weeks of me asking where are those deposits and I am not joking when I say this… they repeatedly, email after email, tell me they know nothing about an additional 2 deposits! But they called the sender to ask about them! To this date they refuse to put into my account $2,500 that they know they have and of course the sender has enquired on his end and his bank is saying that they can’t get the money back because Suncorp has the money.

Read full review

They held a deposit for whatever reason (AML? Who knows) and then from that decided to freeze my account. When I enquired they delayed me with canned responses. In the mean time another 2 deposits came in (from the same person). They ended up calling the person that made all 3 deposits (1 which was already in my frozen account and 2 pending) to confirm that he hadn’t been scammed by me. The person confirmed he was happy for all three deposits to go into my account. They subsequently unfroze my account but the 2 pending deposits never appeared. It’s been weeks of me asking where are those deposits and I am not joking when I say this… they repeatedly, email after email, tell me they know nothing about an additional 2 deposits! But they called the sender to ask about them! To this date they refuse to put into my account $2,500 that they know they have and of course the sender has enquired on his end and his bank is saying that they can’t get the money back because Suncorp has the money.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Adam, Victoria, reviewed 3 months ago

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