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Up customer reviews

Overall rating
8.7/10
Price
9.0/10
Features
8.7/10
Customer service
8.4/10
Convenience
8.2/10
Trust
8.6/10
Based on 123 Up reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
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Recent Up customer reviews

  • Up Everyday Account

    UP isn’t good for aboard, doesn't has 24h service

    I thought it was good when I signed it up before my oversea trip to Europe. It start ok; I event referred a friend to join. but there were few times my purchase were declined event it was a small amount (including an international brand hotel payment). then I informed UP that I was in oversea and asked them don’t block my transactions. But when I was making a major purchasing it was blocked again. I tried to contact UP, after one hour waited on line, I was told that they had finished for the day, and asked me to contact them next day. Because I had transferred all my money to UP for this purchase and I couldn’t transfer it out (had to wait to next day). And I had not money to finalise my purchase. As a result I had not choice but loss A$2000 and used another way of payment.

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    Hui, New South Wales, reviewed about 2 months ago
    More Up bank account customer reviews
  • Up Saver Account

    I adore the UP bank app experience.

    I adore UP Bank. The user friendly app and option for multiple savings accounts is helpful to sort out your finances. Not a con for me but possibly for others is that there is no physical branch. I have contacted UP customer service previously and had a helpful response via email within two hours.

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    Caitlin, New South Wales, reviewed 2 months ago
    More Up savings account customer reviews
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