Could you go cashless by 2022? ME found that many Australians would be happy to
![woman-paying-with-smartphone](https://cdn.mozo.com.au/images/atwood/12741/woman-paying-with-smartphone.jpg)
More than one in three Australians (35%) would ‘happily’ say goodbye to using coins and notes in as little as a year, new research from ME has found.
That was the major takeaway from a survey of 1,000 people recently conducted by the bank which delved into the attitudes held towards the idea of ‘cashlesness’.
Perhaps unsurprisingly, younger Australians were found to be the most open to a life without cash, with ME revealing that nearly half (45%) of survey respondents aged between 25-39 were ‘responsive’ to cashless economy followed by 40% of those aged 18-24.
“It’s no shock that Australians, particularly the younger generations, are using less cash, but it’s surprising that one third would be willing to make the change as soon as next year,” said ME’s head of home loans and personal banking, Claudio Mazzarella.
“A trend likely accelerated by the COVID-19 pandemic, over one third of Australians now only use cash ‘from time to time’ and ‘on the odd occasion’ respectively. And it seems the decline in cash will only continue, with digital convenience clearly king when it comes to payment methods for Australians.”
According to research from the Reserve Bank, Australia’s use of cash compared to other forms of payment has declined significantly in the last 15 years.
In 2007 cash accounted for 69% of all payments, but that figure fell to just 27% in 2019 - the latest year that the RBA has figures for. And COVID-19 has likely pushed that figure even lower, with recent evidence suggesting that cash use in everyday transactions has fallen during the past year.
A matter of convenience
So are there any reasons behind this reduction in cash use? As part of ME’s research, the bank asked survey participants what their top reasons were for not carrying cash.
It turns out the major factor for many was one of convenience, as 50% reported that they found having to go to an ATM to withdraw cash inconvenient while 22% said that they didn’t like having to carry around a wallet.
And, perhaps a further indicator of the ongoing legacy of the pandemic, 17% of respondents said that they didn’t carry cash because it is unhygienic.
While cash use has been decreasing, ME found that physical debit cards and credit cards are still very much a part of the mix, as they were the preferred payment method for 63% of people.
Digital wallets (like Apple, Google or Samsung Pay) were favoured by just 12% of respondents - a figure which surprised Mazzarella.
“It seems the use of less traditional payment methods such as digital wallets and Buy Now Pay Later apps still have a way to go in terms of adoption by most consumers as a preferred way to pay for goods and services,” he said.
“We expect to see this number grow significantly over the next few years as an increasing number of banks, including ME, finalise their digital wallet capabilities.”
According to the latest figures from the Mozo database, a majority of the 140 personal bank accounts being tracked are now compatible with at least one of the three major digital wallets. Here’s the current breakdown:
Digital wallet | % of bank accounts offering |
Apple Pay | 82% (115 of 140) |
Google Pay | 74% (103 of 140) |
Samsung Pay | 52% (73 of 140) |
However, ME also found that there were certain situations in which people would miss cash if it went away altogether, namely when giving it as a present or using it as a tool to teach children about money and finance.
RELATED: Mozo Piggy Bank Report 2021: Our kids and pocket money
Looking for a new place to manage your money that also comes equipped with the latest payment options? Check out some of the great debit cards and transaction accounts in the table below, or head on over to the Mozo bank account hub to compare almost 100 accounts from a variety of banks.
Debit card comparison
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Mozo experts choice awards won:
- Exceptional Everyday Account - 2024
Orange Everyday
$0.00
Apple Pay, Google Wallet, PayID, PayTo
Visa Debit
The everyday bank account that could pay you for paying bills. Get 1% cashback on eligible utility bills (up to $100), $0 ING international transaction fees, and up to 5 rebated ATM withdrawals a month here or overseas (T&Cs apply) and no monthly fees to pay. Mozo Experts Choice Awards Everyday & Savings Bank of the Year winner for 2024.^
CompareCompareOrange Everyday
The everyday bank account that could pay you for paying bills. Get 1% cashback on eligible utility bills (up to $100), $0 ING international transaction fees, and up to 5 rebated ATM withdrawals a month here or overseas (T&Cs apply) and no monthly fees to pay. Mozo Experts Choice Awards Everyday & Savings Bank of the Year winner for 2024.^
- account fee
- $0.00
- Payment Options
- Apple Pay, Google Wallet, PayID, PayTo
- what kind of card
- Visa Debit
- interest rate
- Balances from $0: 0.00% p.a.
- fee-free transactions
- Access 1% cashback on eligible utility bill payments (up to $100 per financial year), rebates on ATM fees for the first 5 fee incurring withdrawals (domestic). When you deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month.
Read our Mozo Review to learn more about the Orange Everyday
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Everyday Global Account
$0.00
Apple Pay, Google Wallet
Visa Debit
Enjoy $0 monthly account fees and international fees, with no minimum deposit or balance requirements. Buy, hold and spend in 10 currencies (AUD included) and earn 2% cashback for purchases under $100 (T&C’s apply). Mozo's Experts Choice 2024 winner for Exceptional Everyday Account.^
CompareCompareEveryday Global Account
Enjoy $0 monthly account fees and international fees, with no minimum deposit or balance requirements. Buy, hold and spend in 10 currencies (AUD included) and earn 2% cashback for purchases under $100 (T&C’s apply). Mozo's Experts Choice 2024 winner for Exceptional Everyday Account.^
- account fee
- $0.00
- Payment Options
- Apple Pay, Google Wallet
- what kind of card
- Visa Debit
- interest rate
- Balances from $0: 0.00% p.a.
- fee-free transactions
- Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, BPAY and direct debits
Read our Mozo Review to learn more about the Everyday Global Account
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Everyday Options Account
$0.00
Apple Pay, Google Wallet, PayID
Visa Debit
An easy, everyday banking account packed with flexible options to help you spend, budget & save better. $0 monthly account keeping fees & option to add up to 9 sub-accounts.
CompareCompareEveryday Options Account
An easy, everyday banking account packed with flexible options to help you spend, budget & save better. $0 monthly account keeping fees & option to add up to 9 sub-accounts.
- account fee
- $0.00
- Payment Options
- Apple Pay, Google Wallet, PayID
- what kind of card
- Visa Debit
- interest rate
- Balances from $0: 0.00% p.a.
Balances from $1: 0.01% p.a.
- fee-free transactions
- Unlimited free transactions from own-bank ATM, atmx ATM, Big 4 banks ATM, EFTPOS, counter withdrawals, counter deposits, phone and internet
Read our Mozo Review to learn more about the Everyday Options Account
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Glide Account
$0.00
Apple Pay, Google Wallet, PayID, Samsung Pay, FitBit Pay, Garmin
Visa Debit
Unlimited free internet transactions. Super fast transfers & use Apple Pay, Google Pay and Samsung Pay. No account keeping fees. Access Any Major Bank & MyState Bank ATM Fee-Free.
CompareCompareGlide Account
Unlimited free internet transactions. Super fast transfers & use Apple Pay, Google Pay and Samsung Pay. No account keeping fees. Access Any Major Bank & MyState Bank ATM Fee-Free.
- account fee
- $0.00
- Payment Options
- Apple Pay, Google Wallet, PayID, Samsung Pay, FitBit Pay, Garmin
- what kind of card
- Visa Debit
- interest rate
- Balances from $0: 0.00% p.a.
- fee-free transactions
- Unlimited free internet transactions.
Read our Mozo Review to learn more about the Glide Account
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Carbon Insights Account
$0.00
Apple Pay, PayID, Google Pay
Visa Debit or
EFTPOSAn online-only transaction account with carbon insights available through the Suncorp App. $0 monthly account keeping fees & option to add up to 9 sub-accounts.
CompareCompareCarbon Insights Account
An online-only transaction account with carbon insights available through the Suncorp App. $0 monthly account keeping fees & option to add up to 9 sub-accounts.
- account fee
- $0.00
- Payment Options
- Apple Pay, PayID, Google Pay
- what kind of card
- Visa Debit or
EFTPOS
- interest rate
- Balances from $0: 0.00% p.a.
Balances from $0.01: 0.01% p.a.
- fee-free transactions
- Unlimited free transactions from own-bank ATM, atmx ATM, Big 4 banks ATM, EFTPOS, counter withdrawals, counter deposits, phone and internet
Read our Mozo Review to learn more about the Carbon Insights Account
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Transaction Account
$0.00
Apple Pay, Google Wallet, PayID
Debit Mastercard
Earn interest on all balances. No monthly account fees. Winner of a Mozo Experts Choice Australia's Best Bank 2023^.
CompareCompareTransaction Account
Earn interest on all balances. No monthly account fees. Winner of a Mozo Experts Choice Australia's Best Bank 2023^.
- account fee
- $0.00
- Payment Options
- Apple Pay, Google Wallet, PayID
- what kind of card
- Debit Mastercard
- interest rate
- Balances from $0: 4.75% p.a.
Balances from $1,000,000.01: 3.35% p.a.
- fee-free transactions
- Unlimited free transactions from any Australian ATMs, phone, internet, BPAY and direct debits
Read our Mozo Review to learn more about the Transaction Account
Your selected debit cards
Your selected debit cards
Your selected debit cards
Your selected debit cards
Your selected debit cards
Your selected debit cards
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