Australia Post car insurance

When you need a comprehensive car insurance policy to keep your new wheels safe, consider  Australia Post. With the reliability you’d expect from the postal service, this nationally recognised name offers flexible cover at top value. We’ve collected some need-to-know details about their policy below so you understand all the coverage points before investigating a car insurance quote with AusPost. 

Australia Post offers the following car insurance policies

Cover information and limits in the table below verified as correct at 19 June 2024. Other information correct at the time of writing.
Advertiser disclosure.

Product Monthly premiums available Maximum no claim discount Online discount Choice of repairer  
Comprehensive Car Insurance

Yes costs extra

Not Published

$100

Optional Extra

Go to site

About Australia Post car insurance

In addition to their postal activity, Australia Post offers car insurance across the full spectrum of coverage. Their comprehensive car insurance and third party property policy is available across the country, and they also provide compulsory third party (CTP) insurance in NSW.

What’s covered by Australia Post car insurance?

Australia Post offers generous coverage limits on a wide range of events and items. Their hire car cover is a particularly useful part of the policy, as it covers you for a rental for 14 days after a theft or an accident where you’re not at fault puts your car out of action (you’ll often see post-accident cover only as an option extra).

Plus, if you write-off your car, AusPost will replace it with a new car of comparable make and value, so long as your old wheels were under 3 years old and had travelled less than 60,000km.

Other standard cover for AustPost car insurance includes:

  • Up to $1,000 of personal property cover for items inside your car

  • Up to $1,000 cover for emergency travel and accommodation (when you’re more than 100km away from home) 

  • Excess-free windscreen repairs (replacements will come with an excess unless you opt-in for excess-free cover as an extra for an additional fee)

  • Up to $1,000 for caravan and trailer cover

What optional extras can I add to my car insurance?

You might want to include some optional extras to tailor your car insurance policy to fit your needs. As mentioned, optional extras include hire car coverage after an at-fault accident, excess-free windscreen replacements and having your own choice of repairer.  

How does Australia Post calculate my car insurance quote?

Basically, a car insurance premium reflects how likely the insurance company thinks it is that you will make a claim. Generally, the more likely they calculate this to be, the more you’ll be charged. Some of the factors that may influence your Australia Post car insurance premium include:

What car you drive. This may include the quality, age, any modifications and even the colour of your car

Where you park. Your premiums may be lowered if you park your car in a garage or securely on your property, as this is considered safer than parking on the street where it might be accidentally or maliciously damaged.

Where you live. Your premium might be higher if you live in an area prone to vandalism or accidents on the road, or somewhere that has a high rate of traffic infringements.

Your age and driving experience. Young drivers or those with only a few years experience behind the wheel often pay higher insurance premiums. This is because, statistically, they are more likely to be involved in a road accident. If you have these drivers listed on your policy you will also likely see a premium bump-up.

Your gender. Men are statistically more likely to be involved in a collision, and also cause more costly damage to their own and other vehicles. Therefore, their premiums are often higher.

How to make a car insurance claim with Australia Post

When you’re in an accident or something goes wrong with your vehicle, you may need to make a claim on your Australia Post car insurance. 

The insurance offered by AusPost is underwritten by QBE, and they’re the company you need to contact when making a claim. You can call QBE on 133 723 or lodge your claim online

When you’re making a claim, you’ll want to have the following information at hand to help things be processed more efficiently:

  • The name, address, phone number, car registration and insurance details of any drivers involved in the accident (including you)

  • The name and contact details of any witnesses

  • Details of the incident, the road conditions at the time and any photos of damages to the involved vehicles or property

  • A police report, if applicable

Australia Post car insurance FAQs

How can I pay my Australia Post car insurance premium?

Usually, Australia Post premiums are paid upfront as an annual sum. However, you can opt to pay monthly – just keep in mind it costs extra for this flexibility.

Should I opt for low or high excess with Australia Post car insurance?

With an Australia Post car insurance policy you can choose between low or high excess, depending on what will suit your budget. Just remember that if you opt for low excess, you’ll pay a higher premium and vice versa.

What’s the difference between ‘agreed’ and ‘market’ value?

When you take out a car insurance policy with Australia post, you’ll have the choice between insuring your car for its market or agreed value. A market value reflects the price you would likely be able to sell your car for currently, while an agreed value is a figure you and the insurance company decide on.

Most people who opt for an agreed value are looking to insure their car for more than the market assessment, and this will normally come with a higher price tag. Some reasons for doing this might be because the car has modifications, is a classic or vintage car, is very new or has sentimental value. 

Whatever valuation you choose, you want to make sure your car is covered to its proper worth, so if it comes to replacing the vehicle your insurance can cover the full cost.

Does Australia Post offer roadside assistance?

No, roadside assistance is not offered through Australia Post car insurance policies or as a standalone product. If you would like this extra cover, you’ll need to take it out separately with another insurance company.

How is Australia Post car insurance rated?

Mozo users have rated Australia Post car insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of car-insurances
Australia Post car insurance customer reviews
Overall
7.4/10
Value for money
7.2/10
Policy coverage
7.4/10
Customer service
7.3/10
Claims handling
6.7/10
Trust
7.5/10
Based on 23 Australia Post product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent Australia Post car insurance reviews

Australia Post Comprehensive Car Insurance
Overall 10/10
Extremely happy and proud with my choice .

A while back, I was sitting down watching television one night with my family. As we watched the television we had the commercials on and we noticed a new advertisement for Auspost now supplying a car insurance plan for drivers to join in and stated the offer of great benefits and prices for drivers. I decided to take the opportunity to take them on as my car insurance company and they were very helpful and friendly to deal directly with. Their website was very easy and simple to use aswell as a very good resource for beginners to learn informative and useful tips. I felt very supported and appreciated while talking to them and their efforts were very appreciated by me. I had the chance to create a very good and affordable payment plan that was easy for me to use as we discussed it to be directly debited to them. My experience with them didn’t have any cons that I could think of and they were very helpful for all my needs and understandings. The support was great and the service was excellent with no issues. I would give them all my love for pros and no cons at all.

Read full review

A while back, I was sitting down watching television one night with my family. As we watched the television we had the commercials on and we noticed a new advertisement for Auspost now supplying a car insurance plan for drivers to join in and stated the offer of great benefits and prices for drivers. I decided to take the opportunity to take them on as my car insurance company and they were very helpful and friendly to deal directly with. Their website was very easy and simple to use aswell as a very good resource for beginners to learn informative and useful tips. I felt very supported and appreciated while talking to them and their efforts were very appreciated by me. I had the chance to create a very good and affordable payment plan that was easy for me to use as we discussed it to be directly debited to them. My experience with them didn’t have any cons that I could think of and they were very helpful for all my needs and understandings. The support was great and the service was excellent with no issues. I would give them all my love for pros and no cons at all.

Value for money
10/10
Policy coverage
9/10
Customer service
10/10
Trust
10/10
Less
Ryleigh, New South Wales, reviewed 7 months ago
Australia Post Comprehensive Car Insurance
Overall 8/10
Excellent value for money.

Australia Post Car insurance is backed by QBE insurance. Last year I signed up after receiving a leaflet in my letterbox offering a very competitive price. After some research I concluded their premium was nearly half that of others I obtained quotes from including my current insurer, so I changed to them. So far so godd - I have not had to make any claims so can not speak of that process.

Read full review

Australia Post Car insurance is backed by QBE insurance. Last year I signed up after receiving a leaflet in my letterbox offering a very competitive price. After some research I concluded their premium was nearly half that of others I obtained quotes from including my current insurer, so I changed to them. So far so godd - I have not had to make any claims so can not speak of that process.

Value for money
7/10
Policy coverage
8/10
Customer service
7/10
Trust
7/10
Less
Steven, Queensland, reviewed over 2 years ago
Australia Post Car Insurance
Overall 7/10
Great coverage and service

Good value, good service and no issues.

Read full review

Good value, good service and no issues.

Value for money
10/10
Policy coverage
10/10
Customer service
7/10
Claims handling
6/10
Trust
7/10
Less
Tom, Queensland, reviewed over 2 years ago
Australia Post Car Insurance
Overall 1/10
Do not put yourself through what i went through.

Trying to make a $250 claim on my car insurance was the single worst Insurance experience i have had in 33 years of being a rating 1 driver. I was treated like a disobedient teenager and they simply looked and looked for a reason not to honour my claim. It was easier and cheaper to settle the matter privately.

Read full review

Trying to make a $250 claim on my car insurance was the single worst Insurance experience i have had in 33 years of being a rating 1 driver. I was treated like a disobedient teenager and they simply looked and looked for a reason not to honour my claim. It was easier and cheaper to settle the matter privately.

Value for money
3/10
Policy coverage
1/10
Customer service
3/10
Claims handling
1/10
Trust
1/10
Less
Matt, Victoria, reviewed about 3 years ago
See all car insurance reviews
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

Car insurance quick links