Are you after a low-cost car insurance policy with plenty of flexible features? Virgin Money’s comprehensive policy might just be the ticket. This 2021 Mozo Expert Choice Award winning policy is packed with coverage for your car and the items in it, plus handy inclusions if your car is involved in an accident or crime. Take all that protection and slap a few of the discounts Virgin Money offers on top and you’ve got yourself a great-value insurance policy. There's also a $100 e-Gift card available to new customers who purchase a Virgin Car insurance policy by 30 November 2021.
Like many comprehensive car insurance policies, this one ticks off major natural disasters, accidents and theft when covering your vehicle at an agreed upon value or at market price. You’ll also be sorted if you damage other cars or property, and can expect specific coverage for things like personal property (up to $500), baby capsules (up to $500) and trailers (up to $1,000).
After an accident, you can book in for towing (if the vehicle is unsafe to drive because of the damage) and essential repairs which Virgin Money will cover up to $500. You can also claim up to $1,000 (at $200 per-day) for travel and accommodation costs after an insurable incident. If your car is stolen or if you’re in a not-at-fault accident, you’ll be eligible for hire car cover up to 14 days (or up to $1,000). At-fault hire car cover can be included as an optional extra, but this will come at an additional cost.
There are a couple of other things which also come optionally at price bumps, like reduced excess windscreen cover and having your own choice of repairer.
Speaking of discounts – there are a few we better mention. That no claims discount can go as high as 15% of your premium if you don't make any at-fault claims for a specific number of consecutive years. And you’ll knock another 15% off your premium in the first year simply by applying for your policy online.
Anyone after far-reaching cover who can take advantage of safe-driving and online discounts.
If you’re a young or inexperienced driver (under 21 or with less than 2 years driving history), there is an additional excess of $600. And if you want to pay your premium in monthly instalments, it’ll cost extra.
| Yes costs extra | |
| $500 - $1,850 | |
| $600 for drivers under 21, $500 for drivers aged 21 to 24 inclusive, $600 for unlisted drivers, $500 for inexperienced drivers over 25. | |
| not disclosed (NSW) | |
| 5 years | |
| 15% discount on first year’s premium | |
| n/a | |
| Maximum no claim discount is protected for life against no-fault claims, after 2 years having held no claim discount protection already. Others can purchase protection for extra premium. | |
| Restricted Drivers Discount available |
| Optional Extra | |
| Optional Extra | |
| Yes | |
| Receive a $100 e-Gift card when you purchase a new eligible comprehensive Virgin Car Insurance policy by 30 November 2021. | |
| n/a |
| Agreed or Market | |
| Yes - within 2 years or 40,000 kilometres of original registration, whichever comes first | |
| Up to $500 if damaged or stolen. | |
| Yes - standard excess. Option to reduce windscreen excess to $40 for an additional premium. | |
| Up to $500 | |
| Reasonable towing costs. Up to $1,000 travel and accommodation costs (max $200 per day). | |
| Yes - Up to 14 days, max $1,000 total. | |
| Not at fault - Yes. At fault - Optional Extra, up to 14 days. | |
| Yes - legal liability cover when using a substitute vehicle. | |
| Up to $1,000 for trailer only. | |
| Up to $1,000 if stolen. | |
| Up to $500 | |
| Covered only if agreed in writing. | |
| $5,000 within 12 months of accident. | |
| No |
*Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
They are dodgy as they come gift card scam to lure customers in don't trust this dodgy insurer.
Read full reviewThey are dodgy as they come gift card scam to lure customers in don't trust this dodgy insurer.
Staff are very friendly and velocity points are great.
Read full reviewStaff are very friendly and velocity points are great.
Considering the reputation of Virgin, I really think they are competitively priced. They’re only a tiny bit more expensive than Budget direct. Their customer service is great and their cover for theft is as high as other premium comprehensive plans.
Read full reviewConsidering the reputation of Virgin, I really think they are competitively priced. They’re only a tiny bit more expensive than Budget direct. Their customer service is great and their cover for theft is as high as other premium comprehensive plans.
Had a terrible experience last year trying to get my car fixed properly with Virgin. After the accident I opted to get my car fixed at my chosen repairer. After getting the car assessed I got a call from the senior assessor at virgin saying he had approved the damages to the car. The only issue was he only approved the minor issues (the cheap ones) and avoided the major. I only found out because my repairer advised (and showed photo evidence) that there was other major damages hidden under the car that was caused in the accident and needed to be replaced. When I called the assessor back he was adamant that the repairer was just trying to milk more damages out of the car and that I should just accept it and move on. After going back and forth and getting really frustrated the repairer suggested to me to get a third party assessor in and to let the insurer know that it was dangerous and against the law not to replace the cracked part (called a ''cross member'' from memory?). Not long after I suggested to the assessor that I wanted a third party opinion to come in to re-assess, I then got a text back (not a call) to say that the extra repairs had now been approved (about 5k worth). They were trying to rip me off from the start! Was so angry at the time. I recommend to make sure you have a choice of your own repairer (because they will only fix what they can see on the outside), and secondly get a third party opinion if your repairer suggests it. I'd say most insurers are like this, not just Virgin.
Read full reviewHad a terrible experience last year trying to get my car fixed properly with Virgin. After the accident I opted to get my car fixed at my chosen repairer. After getting the car assessed I got a call from the senior assessor at virgin saying he had approved the damages to the car. The only issue was he only approved the minor issues (the cheap ones) and avoided the major. I only found out because my repairer advised (and showed photo evidence) that there was other major damages hidden under the car that was caused in the accident and needed to be replaced. When I called the assessor back he was adamant that the repairer was just trying to milk more damages out of the car and that I should just accept it and move on. After going back and forth and getting really frustrated the repairer suggested to me to get a third party assessor in and to let the insurer know that it was dangerous and against the law not to replace the cracked part (called a ''cross member'' from memory?). Not long after I suggested to the assessor that I wanted a third party opinion to come in to re-assess, I then got a text back (not a call) to say that the extra repairs had now been approved (about 5k worth). They were trying to rip me off from the start! Was so angry at the time. I recommend to make sure you have a choice of your own repairer (because they will only fix what they can see on the outside), and secondly get a third party opinion if your repairer suggests it. I'd say most insurers are like this, not just Virgin.
Scammed by the offer they are currently running for a gift voucher included - 5 months now and still chasing the missing gift card (chasing the card itself for over 2 months). The phone operators mediate between you the customer and virgin so you are not even dealing directly with the company!! I have now switched back to my old provider...just don't waste your time - I would hate to have to handle an actual claim with them - DODGEY - AVOID!!!
Read full reviewScammed by the offer they are currently running for a gift voucher included - 5 months now and still chasing the missing gift card (chasing the card itself for over 2 months). The phone operators mediate between you the customer and virgin so you are not even dealing directly with the company!! I have now switched back to my old provider...just don't waste your time - I would hate to have to handle an actual claim with them - DODGEY - AVOID!!!