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Virgin Money Home & Contents Insurance

Fire
Yes
Theft or burglary
Yes
Flood
Optional Extra
Storm
Yes
Building cover
Contents cover

Mozo editorial review Virgin Money Home & Contents Insurance

Last updated: 24 September 2020.

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What's hot
  • 2020 Mozo Experts Choice Award
  • 30% online discount
  • Receive $100 e-Gift card (purchase a new policy by 30 September 2020)
What's not
  • Extra fee for monthly payments
Mozo snapshot

The Virgin Money Home and Contents Insurance policy offers comprehensive cover at competitive prices, giving you the chance to protect your valuables and your budget at the same time. And it's got the silverware to prove it. That's because it took home a 2020 Mozo Experts Choice Award for Exceptional Value Home & Contents Insurance.

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Key features

There’s a lot to like about the Virgin Money Home and Contents Insurance policy, starting with just how extensive it is. You’ll find you’re covered under a wide range of circumstances, including fire, storm, earthquake and theft. Flood and accidental damage cover are also available but come in a list of extras which must be purchased separately.

Cash is covered up to $800, while computer software is insured for up to $3,000. Cover for valuables is much higher: $5,000 per item for artwork, or up to $12,000 in total, and $1,000 per item for jewellery, or up to $5,000 in total.

The application process is online and should take no more than a few minutes. And once your policy is up and running, you’ll be able to manage it online with the Virgin Insurance Hub. When it comes time to make a claim, you can do so online or over the phone at any time.

Plus, if you purchase a new policy by 30 September 2020 you can receive a $100 e-Gift card as well as save up to 30% by applying online!

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Who is it good for

Virgin Money Home and Contents Insurance would be a great fit for anyone looking to safeguard their belongings from unfortunate occurrences like theft and natural disasters.

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Any catches

It pays to read the PDS really carefully before signing up, as there are plenty of exclusions and conditions typical to insurance policies you’ll need to be aware of. For example, loss or damage caused by weather will not be covered if it can be traced back to a design fault or lack of maintenance on your part.

Details

Rates and fees information correct as at 29 September 2020. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Policy and service features
  • 60

  • Optional Extra - Up to 25% of sum insured

  • Yes

  • $100

  • true

  • n/a

  • 30% online discount

  • No

  • Up to 90 days, up to 20% of sum insured

  • Up to $1,000

  • Up to $20,000,000

  • Receive a $100 e-Gift card when you purchase a new policy by 30 September 2020, can be redeemed at selected major retailers. T&Cs apply.

  • n/a

Events
  • Optional Extra

  • Yes

  • Yes

  • Yes

  • Yes

  • Optional Extra

  • Yes

  • Optional Extra, up to 10 years old

  • No

  • Yes

  • Yes

  • No

  • Yes

  • Yes

  • Yes

  • Yes

Buildings
  • Yes

  • Up to $1,000

  • No

  • Yes

Contents
  • Up to $800

  • No

  • Up to $3,000 combined with computer software

  • Up to $3,000 combined with CDs/DVDs

  • Yes

  • Yes

  • Up to $2,500 per item

  • Up to $5,000 per item for artwork, up to $12,000 in total, up to $2,000 for collections

  • Up to $1,000 per item, up to $5,000 in total

  • No

  • No

  • No

  • Yes

  • Up to $2,000

  • No

  • Up to $12,000

Other cover
  • Up to $7,000 for funeral

  • No

  • Up to $1,000

  • Up to 10% of sum insured, up to 12 months. Combined with temporary accommodation for pets.

  • Up to 10% of sum insured, up to 12 months. Combined with temporary accommodation.

  • Up to 10% of sum insured combined with debris removal cost

  • Up to 10% of sum insured combined with demolition cost and emergency storage cost

  • Up to 10% of sum insured combined with debris removal cost and emergency storage cost

  • No

  • No

  • Up to 20% of sum insured

*Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

Customer Reviews

How are Virgin Money home insurance rated by the Mozo community?

Overall
7.3/10
Value for money
6.9/10
Policy coverage
7.0/10
Customer service
7.0/10
Claims handling
7.4/10
Trust
7.1/10

Latest reviews of Virgin Money Home & Contents Insurance

  • Overall 1/10
    Absolutely terrible.

    They increased my policy fee by $200 after the first year without me making a claim. Then they don’t answer the phone. These guys are clowns.

    Read full review

    They increased my policy fee by $200 after the first year without me making a claim. Then they don’t answer the phone. These guys are clowns.

    Value for money
    1/10
    Policy coverage
    1/10
    Customer service
    1/10
    Claims handling
    -1/10
    Trust
    1/10
    Less
    Kristi, New South Wales reviewed about 2 months ago
  • Overall 10/10
    life

    Good

    Value for money
    10/10
    Policy coverage
    10/10
    Customer service
    10/10
    Claims handling
    10/10
    Trust
    10/10
    Less
    Jessica, New South Wales reviewed about 5 years ago
  • Overall 8/10
    Inexpensive and great value for money.

    My household had been with another insurer since 2006. We just decided to switch to Virgin's "home and contents" insurance. I am happy because they are cheaper than our previous policy.

    Read full review

    My household had been with another insurer since 2006. We just decided to switch to Virgin's "home and contents" insurance. I am happy because they are cheaper than our previous policy.

    Value for money
    8/10
    Policy coverage
    8/10
    Customer service
    7/10
    Claims handling
    7/10
    Trust
    8/10
    Less
    Maria, Western Australia reviewed about 5 years ago
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