They have great customer service just personally think they need to employ people that actually know their policies inside and out.
This insurer could be more aware of customers needs and making sure the company is meeting consumer satisfaction standards.
We have most of our insurance with Bankwest and have found them most helpful when we have needed to make a claim. They are very competitively priced and our premiums or excess have not gone up after we make a claim. The claim procedure is easy and can be done online if you want.
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