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loans.com.au Car loan reviews

Overall rating
4.4/10
Price
7.7/10
Features
6.8/10
Customer service
4.5/10
Convenience
4.8/10
Trust
4.3/10
Based on 7 reviews as rated by the Mozo community.

Featured car loan from loans.com.au

New Car Loan

Interest rate
4.67% p.a.
comparison rate*
5.22% p.a.based on $30,000
over 5 years

Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 4.67% would cost $34,096.76 including fees.

Promoted

Recent loans.com.au car loan reviews

Sort reviews by: date | star rating
  • loans.com.au New Car Loan (Including Demo, Fixed, Secured) review

    Overall rating   1 / 10
    Disgusting scammers who don't give a hoot

    They entice you in with their low rates and then screw you over, charge you additional fees, say they've not received any contact from you and then charge you more fees. Disgusting.

    Price
    6 / 10
    Features
    5 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Scammed, New South Wales, reviewed about 1 month ago
  • loans.com.au New Car Loan (Including Demo, Fixed, Secured) review

    Overall rating   1 / 10
    Just rude

    Anyone can be having a hard time. Everyone has other things going on in their life. Being rude to a potential customer is just inexcusable. They offer a great product on paper, but they fail to realise that customer service is also a component of the product. They need to be more compassionate and understanding, instead of driving away future business with their condescension. Won't be dealing with them in the future.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    John, Victoria, reviewed 2 months ago
  • loans.com.au Car Loan review

    Overall rating   8 / 10
    Streamlined process, easy to use online points

    They are quick to respond to your queries. Their Ontrax App lets you upload your documents to keep track of progress and their online portal is easy to use once you're up and running. It's great to check progress and download statements to your required periods.

    Price
    7 / 10
    Features
    5 / 10
    Customer service
    5 / 10
    Convenience
    7 / 10
    Trust
    8 / 10
    Less
    James, New South Wales, reviewed 3 months ago
  • loans.com.au Car Loan review

    Overall rating   1 / 10
    They lied about repayment to make it look less

    The whole refinance started with them telling me the monthly repayment would be 1080 multiply by 12 and divide by 52 which is $249. This was told by one of there CSTM. Now I signed up, and they paid settlements to old bank. Now guess How much I’m paying ? $1080 divide by 4 which is $270. They claimed they never said so. I requested them to listen to the record they recorded for quality and coaching purpose because I know they said so. They probably won’t. Is it some kind of trick to get more customers? I really want people to read this and relate. I hate when people makes me a fool. So here’s my review.

    Trust
    0 / 10
    Less
    Sagun, New South Wales, reviewed 3 months ago
  • loans.com.au Used Car Loan (Up to 4 years old, Fixed, Secured) review

    Overall rating   10 / 10
    Great service.

    Easy process, great communication.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    David, South Australia, reviewed 5 months ago
  • loans.com.au Car Loan review

    Overall rating   0 / 10
    Waste of time

    Time wasters. 2 Weeks uploading the same documents up to 5 times with their terrible "on track" system. They accessed my credit file, pre approved everything, and at the end said they realized my car loan qualifies as personal and not car, and they can't do it.

    Price
    3 / 10
    Features
    1 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    David, New South Wales, reviewed 5 months ago
  • loans.com.au Car Loan review

    Overall rating   10 / 10
    Great rates, easy setup process.

    Got a fantastic car loan rate. Easy to set up.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Andrew, Victoria, reviewed 10 months ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Car loan comparisons on Mozo - rates updated daily

    • New Car Loan

      Interest rate
      4.67% p.a.
      comparison rate*
      5.22% p.a.based on $30,000
      over 5 years

      Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 4.67% would cost $34,096.76 including fees.

      Promoted
    • Secured Car Loan

      Interest rate
      5.19% p.a.to 18.95% p.a.
      comparison rate*
      6.08% p.a.to 19.91% p.a.based on $30,000
      over 5 years

      Terms from 3 to 7 years. Representative example: a 5 year $30,000 loan at 5.19% would cost $34,730.13 including fees.

      Promoted
    • Car Loan

      Interest rate
      5.50% p.a.
      comparison rate*
      5.85% p.a.based on $30,000
      over 5 years

      Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.50% would cost $34,632.09 including fees.

      Promoted
    • Clean Green Car Loan

      Interest rate
      3.97% p.a.
      comparison rate*
      4.51% p.a.based on $30,000
      over 5 years

      Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 3.97% would cost $33,525.38 including fees.

      Promoted
    • New Car Loan

      Interest rate
      4.89% p.a.to 8.89% p.a.
      comparison rate*
      5.44% p.a.to 9.46% p.a.based on $30,000
      over 5 years

      Terms from 3 to 7 years. Representative example: a 5 year $30,000 loan at 4.89% would cost $34,276.58 including fees.

      Promoted

    *The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

    Want more? Compare all 200 car loans in the Mozo comparison engine.

    Compare more car loans

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.