It is trustworthy and the customer service is always very helpful. It's branch is in Carlton but you can use westpac to withdraw cash.
I have been a loyal customer of many years because my father recommended it as he was a police officer. As the years passed the fees got out of hand, even transferring money from one of my accounts into another cost me. And that is when I am using the internet banking feature. Every time I use it it adds up, even for pensioners. I have to go to the city or out of town which is frustrating.
I have had issues with my bank ranging from faulty debit cards to extreme fines. In branch staff are usually quite nice but some email responses have been less than friendly.
The Police Credit Union has shown to me that all of the other banking institutions that I have dealt with in the past are not up to the same standard of service and convenience.
Police Credit Union staff are very friendly and helpful at all times. The service is secure and privacy is maintained. The many products they have available and their knowledge of these products is a great help from general savings to investments and travel assistance.
I am a member of Police Credit Union, they have flexibility with their accounts and have solutions for what ever I ask. I can go to the branch but do most of my banking over the net, occasionally by phone. I find the staff extremely helpful no matter which way I bank.
My bank, offers great low interest rates, and very willing to help you achieve your long term or short term goals by having a very trusting and understanding loan team, who want you to succeed and make a good life for yourself, also they have fee free bank account for people under 22, whom are trying to save money for there future which is a huge help!
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.