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Qudos Bank home loan reviews

Qudos Bank
Qudos Bank's overall rating for home loans

(as rated by the Mozo community)

8.6 / 10

based on 42 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from Qudos Bank

Recent Qudos Bank home loan reviews

Qudos Bank

Qudos Bank Home Loan review

Overall rating   1 / 10

Qudos Bank is the worst bank in the world.

Would give them negative stars, Quodos is absolutely atrocious. Initially we had a verbal assessment and used equity from an existing loan we had so we could get the new loan for a new purchase or refinance. I asked how long this would take...

Full review

Would give them negative stars, Quodos is absolutely atrocious. Initially we had a verbal assessment and used equity from an existing loan we had so we could get the new loan for a new purchase or refinance. I asked how long this would take and was told a few weeks Now fast forward 3 months, and our loan application is still processing. I had to upload all our documents (bank statements, lease agreements, property purchase contracts) 3 times. In total I sent about 80 email just to organise this loan. Then on the last week they called me and told me I could not get approved. Furious does not even bring to describe how we wanted to scream at that very moment. Do not waste your time with them and think things will get better. They have employed some very incompetent people. We called them to try get in contact with their complaint department however instead we got passed around between different people until our call got rejected. They called back to inform us that the manager of the complaints department was on leave. They also sounded extremely aggressive and unprofessional and in the end I was unable to even file a complaint. I would like to advise anyone thinking of getting a loan with Quodos bank to reconsider their options, don’t waste you time with them like I did.

    Price   1 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   1 / 10

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Jack, New South Wales, reviewed about 1 month ago

Qudos Bank

Qudos Bank Home Access Loan (Owner Occupier) Home Access Loan review

Overall rating   0 / 10

Rubbish bank, they just waste your time

Quodos bank is absolutely rubbish. They are uncaring, inflexible and have the worst customer service. We applied for a home loan; its been 3 months and the application is still processing and we barely get any updates. The lending specialist I was...

Full review

Quodos bank is absolutely rubbish. They are uncaring, inflexible and have the worst customer service. We applied for a home loan; its been 3 months and the application is still processing and we barely get any updates. The lending specialist I was working with does not know what he is doing. We followed his instructions and submitted all the necessary documents, but after doing so he never called us back and we had to confirm ourselves if he had received them. In general his behaviour was very poor and he was not friendly at all. We were also told to contact their credit manager however we couldn’t because the credit manager was not taking any calls. Absolutely horrible customer service, I would not recommend them to anyone. Stay away from Quodos bank.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Wing, New South Wales, reviewed 2 months ago

Qudos Bank

Qudos Bank Home Loan review

Overall rating   9 / 10

Great staff, service and products

The above ratings say it all.

Full review

The above ratings say it all.

    Price   10 / 10

Less

Rae, Victoria, reviewed over 2 years ago

Qudos Bank

Qudos Bank Variable Rate Home Loan (Owner Occupier, LVR<90%) Variable Rate Home Loan review

Overall rating   8 / 10

Good product

There are no fees on this home loan.

Full review

There are no fees on this home loan.

    Price   9 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Vanessa, South Australia, reviewed over 3 years ago

Qudos Bank

Qudos Bank Home Access Loan (Owner Occupier) Home Access Loan review

Overall rating   8 / 10

Competitive interest rates and no fees

Competitive interest rates and no monthly or annual fees.

Full review

Competitive interest rates and no monthly or annual fees.

    Price   9 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Matt, New South Wales, reviewed over 3 years ago

Qudos Bank

Qudos Bank Home Loan review

Overall rating   8 / 10

Excellent, one on one customer service

So helpful and easy to work with

Full review

So helpful and easy to work with

    Price   8 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Robyn, Western Australia, reviewed almost 4 years ago

Qudos Bank

Qudos Bank Home Loan review

Overall rating   10 / 10

Great customer service

Great products, know me by name.

Full review

Great products, know me by name.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Nicole, Queensland, reviewed about 4 years ago

Qudos Bank

Qudos Bank Variable Rate Home Loan (Owner Occupier, LVR<90%) Variable Rate Home Loan review

Overall rating   10 / 10

Never had a problem

Never had a problem.

Full review

Never had a problem.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

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Zoe, New South Wales, reviewed about 4 years ago

Qudos Bank

Qudos Bank Variable Rate Home Loan (Owner Occupier, LVR<90%) Variable Rate Home Loan review

Overall rating   9 / 10

Competitive rates, low fees and good service

Always available to answer any queries and to discuss options.

Full review

Always available to answer any queries and to discuss options.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Dyanne, Queensland, reviewed about 4 years ago

Qudos Bank

Qudos Bank Home Loan review

Overall rating   9 / 10

Great financial institution

Good products, especially the home loan and mortgage offset accounts .

Full review

Good products, especially the home loan and mortgage offset accounts .

    Price   9 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Karen, New South Wales, reviewed over 4 years ago

Qudos Bank

Qudos Bank Home Loan review

Overall rating   10 / 10

Very good

Convinced easy very good bank.

Full review

Convinced easy very good bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kamonthip, South Australia, reviewed over 4 years ago

Qudos Bank

Qudos Bank Variable Rate Home Loan (Owner Occupier, LVR<90%) Variable Rate Home Loan review

Overall rating   10 / 10

Full featured and best in market product

Very easy process to apply and review, and flexible when circumstances change. No ongoing, application, early payout or redraw costs and competitive interest rate.

Full review

Very easy process to apply and review, and flexible when circumstances change. No ongoing, application, early payout or redraw costs and competitive interest rate.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Dante, Victoria, reviewed over 4 years ago

Qudos Bank

Qudos Bank Home Access Loan (Owner Occupier) Home Access Loan review

Overall rating   10 / 10

No frills value

I highly recommend the Qantas Credit Union home loan. It's no frills but consistently has great interest rates. The internet banking is so user friendly and has all the features the big banks have. The best thing about this home loan is the...

Full review

I highly recommend the Qantas Credit Union home loan. It's no frills but consistently has great interest rates. The internet banking is so user friendly and has all the features the big banks have. The best thing about this home loan is the lack of fees. Customer service can be a bit on the slow side but always comes through in the end. Very happy.

    Price   10 / 10

    Features   10 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Karelia, Victoria, reviewed about 5 years ago

Qudos Bank

Qudos Bank Home Loan review

Overall rating   8 / 10

Excellent service - why deal with a bank?

I have my home loan with Qantas Credit Union. The rate was comparable to other lenders but the service stood out - they were so easy to deal with, easy to set up everything and I wasn't given the ringaround. My other banking products are with them...

Full review

I have my home loan with Qantas Credit Union. The rate was comparable to other lenders but the service stood out - they were so easy to deal with, easy to set up everything and I wasn't given the ringaround. My other banking products are with them too and the service is outstanding. I have no reason to deal with a bank at all.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Sarah, New South Wales, reviewed about 5 years ago

Qudos Bank

Qudos Bank Home Loan review

Overall rating   1 / 10

Bad customer service

Changed from a big bank to Qantas and am disappointed by the service. It's impossible to get a hold of someone. Really long wait times and when you use their call back service, you don't get a call back until hours later. I thought by moving to a...

Full review

Changed from a big bank to Qantas and am disappointed by the service. It's impossible to get a hold of someone. Really long wait times and when you use their call back service, you don't get a call back until hours later. I thought by moving to a credit union I would get better customer service, but instead am severely disappointed.

    Price   5 / 10

    Features   5 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   5 / 10

Less

Mrs, , reviewed about 5 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • loans.com.au Smart Home Loan (Owner Occupier, Principal & Interest)

    loans.com.au Smart Home Loan (Owner Occupier, Principal & Interest)

    • For purchase and refinance, min 20% deposit
    • No application or ongoing fees
    • Unlimited redraws and additional repayments

    interest rate

    2.88% p.a. variable

    comparison rate*

    2.90% p.a.

    upfront fees

    $520

    Go to site

    More info

    • For purchase and refinance, min 20% deposit
    • No application or ongoing fees
    • Unlimited redraws and additional repayments
    • Interest rate: 2.88% p.a. variable
    • Comparison rate*: 2.90% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    8.2

    Based on 637 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required. Minimum loan amount $700k

    interest rate

    2.84% p.a. variableApply now to get this rate from 29 Oct

    comparison rate*

    2.84% p.a.Apply now to get this rate from 29 Oct

    upfront fees

    $0

    Go to site

    More info

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required. Minimum loan amount $700k
    • Interest rate: 2.84% p.a. variableApply now to get this rate from 29 Oct
    • Comparison rate*: 2.84% p.a.Apply now to get this rate from 29 Oct
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • Athena Variable Home Loan (Owner Occupier, Principal & Interest)

    Athena Variable Home Loan (Owner Occupier, Principal & Interest)

    • No application fees
    • No monthly fees
    • No annual fees

    interest rate

    2.84% p.a. variable

    comparison rate*

    2.80% p.a.

    upfront fees

    $0

    Go to site

    More info

    • No application fees
    • No monthly fees
    • No annual fees
    • Interest rate: 2.84% p.a. variable
    • Comparison rate*: 2.80% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available on new borrowings from $50,000
    • Your own Personal Relationship Manager

    interest rate

    3.02% p.a. variableApply now to get this rate from 21 Oct

    comparison rate*

    3.04% p.a.Apply now to get this rate from 21 Oct

    upfront fees

    $150

    Go to site

    More info

    • Owner occupier only
    • Available on new borrowings from $50,000
    • Your own Personal Relationship Manager
    • Interest rate: 3.02% p.a. variableApply now to get this rate from 21 Oct
    • Comparison rate*: 3.04% p.a.Apply now to get this rate from 21 Oct
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free online
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    7.0

    Based on 110 HSBC home loan reviews

    Need more information?
    Go to site

    More info

  • Suncorp Fixed Home Loan Special Offer (Owner Occupier, Principal & Interest) (Home Package Plus)

    Suncorp Fixed Home Loan Special Offer (Owner Occupier, Principal & Interest) (Home Package Plus)

    • No monthly account keeping fee.
    • No loan establishment fee.
    • Option to lock in a rate at the time of the application.

    interest rate

    2.99% p.a.
    fixed 3 years

    comparison rate*

    3.73% p.a.

    upfront fees

    $0

    Go to site

    More info

    • No monthly account keeping fee.
    • No loan establishment fee.
    • Option to lock in a rate at the time of the application.
    • Interest rate: 2.99% p.a.
      fixed 3 years
    • Comparison rate*: 3.73% p.a.
    • Upfront fees: $0
    • Ongoing fees: $375.00 yearly
    • Discharge fee: $350.00
    • Extra repayments: yes - free up to $500 per month
    • Redraw facility: no
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Fixed
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers: Receive $2,000 when you refinance an existing loan of $250,000 or more with an LVR of <90%. Apply by 13 December 2019 and settle by 5 March 2020.
    Overall rating

    7.3

    Based on 862 Suncorp home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 533 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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