Advertisement

RAC car insurance reviews

RAC
RAC's overall rating for car insurance

(as rated by the Mozo community)

8.2 / 10

based on 370 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Recent RAC car insurance reviews

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   7 / 10

Reputable company but has gotten expensive.

Excellent product and service if you’re a new customer but once your first year is finished the premium suddenly jumps up a couple of hundreds while covering a little smaller value. Online portal is better to deal with than the person on the...

Full review

Excellent product and service if you’re a new customer but once your first year is finished the premium suddenly jumps up a couple of hundreds while covering a little smaller value. Online portal is better to deal with than the person on the phone who’s always in a hurry to get rid of you. They’re not rude but just uninterested in helping you. They won’t give the same discount over the phone as the one online - obviously trying to make you use their technology.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   6 / 10

    Trust   7 / 10

Less

Maria, Western Australia, reviewed 5 days ago

RAC

RAC Car Insurance review

Overall rating   10 / 10

For car insurance, I love RAC. Highly recommend.

For our car insurance, we swap to RAC because it has lots of services. What I gained most was the discounted products or medicines in some pharmacies.

Full review

For our car insurance, we swap to RAC because it has lots of services. What I gained most was the discounted products or medicines in some pharmacies.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Roxana, Western Australia, reviewed 6 days ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   9 / 10

Keep on doing a great job RAC.

I really trust RAC and can't fault their service.

Full review

I really trust RAC and can't fault their service.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Nick, Western Australia, reviewed 12 days ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Best in the business.

I have been with RAC a long time and they always repair whatever is damaged ASAP. I never think of moving to any other company as they meet all my needs.

Full review

I have been with RAC a long time and they always repair whatever is damaged ASAP. I never think of moving to any other company as they meet all my needs.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Graham, Western Australia, reviewed 18 days ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Great premiums.

I have shopped around for insurance in the past and have never found anyone even close.

Full review

I have shopped around for insurance in the past and have never found anyone even close.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Trust   10 / 10

Less

Allan, Western Australia, reviewed 22 days ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Always willing to help

RAC is very helpful and I have never had any problems with claims.

Full review

RAC is very helpful and I have never had any problems with claims.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Murray, Western Australia, reviewed 27 days ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Absolutely great customer service

When you need assistance from your insurer RAC is awesome. They attend to you immediately. All you have to do is call them to make a claim or report an accident. They are a trustworthy and reliable insurance company you can count on.

Full review

When you need assistance from your insurer RAC is awesome. They attend to you immediately. All you have to do is call them to make a claim or report an accident. They are a trustworthy and reliable insurance company you can count on.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Grace, Western Australia, reviewed 29 days ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Great Service

They have great service

Full review

They have great service

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   10 / 10

Less

Sonia, Western Australia, reviewed about 1 month ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   8 / 10

Not the cheapest but best I've dealt with!

I am WA based. The staff are great to deal with, very friendly and helpful. The company let's itself down from perfect scores because it gets beaten on quote pricing and when claiming. They have some pretty stupid rules at times.

Full review

I am WA based. The staff are great to deal with, very friendly and helpful. The company let's itself down from perfect scores because it gets beaten on quote pricing and when claiming. They have some pretty stupid rules at times.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

Less

Bernie, Western Australia, reviewed about 2 months ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

RAC is the best

I feel safe with RAC. Their services are quick and reliable.

Full review

I feel safe with RAC. Their services are quick and reliable.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Edward, Western Australia, reviewed 3 months ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Happy customer

Happy with their policy.

Full review

Happy with their policy.

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Lorraine, Western Australia, reviewed over 1 year ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   8 / 10

Just what you need

Quick easy sign up and very cheap in comparison.

Full review

Quick easy sign up and very cheap in comparison.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Trust   9 / 10

Less

Kristian, Western Australia, reviewed over 1 year ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Wonderfully helpful when required

Wonderfully helpful when required.

Full review

Wonderfully helpful when required.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Shelly, Western Australia, reviewed over 1 year ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

RAC is trustworthy

RAC is a great company that looks after it’s members.

Full review

RAC is a great company that looks after it’s members.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Michael, Western Australia, reviewed almost 2 years ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   8 / 10

Wouldn't go anywhere else

They have always assisted in everything I have required.

Full review

They have always assisted in everything I have required.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

Less

Virginia, Western Australia, reviewed almost 2 years ago

RAC

RAC Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   5 / 10

Not very happy

Policy cover we have is very disappointing. Our car is not covered for the amount of work we have done to it and it gets less every year and the fees go up.

Full review

Policy cover we have is very disappointing. Our car is not covered for the amount of work we have done to it and it gets less every year and the fees go up.

    Value for money   4 / 10

    Policy coverage   4 / 10

    Customer service   6 / 10

    Claims handling   5 / 10

    Trust   5 / 10

Less

Jeanette, Western Australia, reviewed almost 2 years ago

RAC

RAC Car Insurance review

Overall rating   8 / 10

Simple and straightforward online sign up process

It is a well known WA company that has provided many services related to the automotive industry .

Full review

It is a well known WA company that has provided many services related to the automotive industry .

    Value for money   7 / 10

Less

Julian, Western Australia, reviewed over 2 years ago

RAC

RAC Car Insurance review

Overall rating   9 / 10

Competitive pricing, excellent service

Competitive pricing, excellent service

Full review

Competitive pricing, excellent service

    Value for money   9 / 10

Less

Jodie, Western Australia, reviewed over 2 years ago

RAC

RAC Car Insurance review

Overall rating   10 / 10

Highly recommended

Have been really happy with the product.. no complaints with anything to do with rac

Full review

Have been really happy with the product.. no complaints with anything to do with rac

    Value for money   10 / 10

Less

Karen, Western Australia, reviewed over 2 years ago

RAC

RAC Car Insurance review

Overall rating   10 / 10

Fantastic insurance company

RAC are one of only a few insurance companies Australia wide who insure vehicles in cyclone rated areas.

Full review

RAC are one of only a few insurance companies Australia wide who insure vehicles in cyclone rated areas.

    Value for money   10 / 10

Less

Anthony, Western Australia, reviewed over 2 years ago

RAC

RAC Car Insurance review

Overall rating   9 / 10

Trustworthy provider, local and competitive

Local and competitive

Full review

Local and competitive

    Value for money   9 / 10

Less

Rodney, Tasmania, reviewed over 2 years ago

RAC

RAC Car Insurance review

Overall rating   10 / 10

RACV has always been reliable

RACV has always been reliable

Full review

RACV has always been reliable

    Value for money   10 / 10

Less

Violet, Victoria, reviewed over 2 years ago

RAC

RAC Car Insurance review

Overall rating   8 / 10

Overall very competitive and good prices

I have been with RAC for many years, with both car and home insurance and I have found them to be both competitive and efficient. Sometimes however they can be a bit slow with claims but overall I have been very happy with RAC.

Full review

I have been with RAC for many years, with both car and home insurance and I have found them to be both competitive and efficient. Sometimes however they can be a bit slow with claims but overall I have been very happy with RAC.

    Value for money   9 / 10

Less

Andrew, Western Australia, reviewed over 2 years ago

RAC

RAC Car Insurance review

Overall rating   10 / 10

Always ready to help and give good service

I have been with RAC for fifty years and always received good service from them both in insurance and on road assistance.

Full review

I have been with RAC for fifty years and always received good service from them both in insurance and on road assistance.

    Value for money   10 / 10

Less

Albert, Western Australia, reviewed over 2 years ago

RAC

RAC Car Insurance review

Overall rating   9 / 10

Great provider

Excellent service and great value for money. The added extra savings from the many affiliates.

Full review

Excellent service and great value for money. The added extra savings from the many affiliates.

    Value for money   10 / 10

Less

Damian, Western Australia, reviewed over 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Back to top
 
Advertisement