RAC car insurance reviews

Excellent product and service if you’re a new customer but once your first year is finished the premium suddenly jumps up a couple of hundreds while covering a little smaller value. Online portal is better to deal with than the person on the phone who’s always in a hurry to get rid of you. They’re not rude but just uninterested in helping you. They won’t give the same discount over the phone as the one online - obviously trying to make you use their technology.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   6 / 10

Trust   7 / 10

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For our car insurance, we swap to RAC because it has lots of services. What I gained most was the discounted products or medicines in some pharmacies.

Value for money   9 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I really trust RAC and can't fault their service.

Value for money   9 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   9 / 10

Trust   9 / 10

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I have been with RAC a long time and they always repair whatever is damaged ASAP. I never think of moving to any other company as they meet all my needs.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have shopped around for insurance in the past and have never found anyone even close.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Trust   10 / 10

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RAC is very helpful and I have never had any problems with claims.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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When you need assistance from your insurer RAC is awesome. They attend to you immediately. All you have to do is call them to make a claim or report an accident. They are a trustworthy and reliable insurance company you can count on.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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They have great service

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   10 / 10

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I am WA based. The staff are great to deal with, very friendly and helpful. The company let's itself down from perfect scores because it gets beaten on quote pricing and when claiming. They have some pretty stupid rules at times.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   8 / 10

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I feel safe with RAC. Their services are quick and reliable.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Happy with their policy.

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Quick easy sign up and very cheap in comparison.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Trust   9 / 10

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Wonderfully helpful when required.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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RAC is a great company that looks after it’s members.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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They have always assisted in everything I have required.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

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Policy cover we have is very disappointing. Our car is not covered for the amount of work we have done to it and it gets less every year and the fees go up.

Value for money   4 / 10

Policy coverage   4 / 10

Customer service   6 / 10

Claims handling   5 / 10

Trust   5 / 10

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It is a well known WA company that has provided many services related to the automotive industry .

Value for money   7 / 10

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Competitive pricing, excellent service

Value for money   9 / 10

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Have been really happy with the product.. no complaints with anything to do with rac

Value for money   10 / 10

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RAC are one of only a few insurance companies Australia wide who insure vehicles in cyclone rated areas.

Value for money   10 / 10

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Local and competitive

Value for money   9 / 10

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RACV has always been reliable

Value for money   10 / 10

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I have been with RAC for many years, with both car and home insurance and I have found them to be both competitive and efficient. Sometimes however they can be a bit slow with claims but overall I have been very happy with RAC.

Value for money   9 / 10

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I have been with RAC for fifty years and always received good service from them both in insurance and on road assistance.

Value for money   10 / 10

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Excellent service and great value for money. The added extra savings from the many affiliates.

Value for money   10 / 10

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