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RAC Car insurance customer reviews

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Based on 482 car insurance reviews as rated by the Mozo community.
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Recent RAC car insurance customer reviews

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  • RAC Comprehensive Car Insurance

    Easy

    Making a claim at the moment premiums could be better

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    Luke, Western Australia, reviewed 5 months ago
  • RAC Comprehensive Car Insurance

    Just cruising

    Rac have been brilliant because of loyalty with them for almost 35 years. They have looked after me so many times. I dont pay huge car insurance because of that long term loyalty. I get a much better deal from them than anyone else can do. I called a number of different company's and rac flattened all of them by quite a big margin. It didn't even get more expensive after being working in Indonesia for 8 years then returning, buying another car and re funding my current insurance..luv these guys. They rally know what loyalty is worth.

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    Zann, Western Australia, reviewed 8 months ago
  • RAC Comprehensive Car Insurance

    RAC is amazing!

    My partner and I recommend RAC insurance to everyone. When we first got our car and needed to insure it, I was still on my P plates for another 2 months - RAC were the first insurer we found that would still offer us insurance, and at a reasonable price! We had to do a claim 1.5 years into having this insurance due to theft, a hire car was covered for 2 months and arranged within hours of me calling about it. Our car seat and valuables from within the car were all replaced with no hassle. RAC arranged all of the required repairs when our car was recovered. Payments were made to us immediately and all emails and phone calls were quickly followed up on. My parents are with another insurer and had to make a claim at the same time for the same incident, it took 6 months to get resolved and was not as big of a claim as ours. When someone was charged for the theft, we were then reimbursed our excess! Every person I spoke with was kind and helpful. They were extremely knowledgable and the process for submitting the claim was so clear. We went on to also get home insurance with RAC as we are that happy with the service.

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    Bryn, Western Australia, reviewed 9 months ago
  • RAC Car Insurance

    RAC 4x4 insurance

    I own a 4x4 with a lot of mods so I compared at least 5 insurance quotes and policies before committing to anything and not only was RAC the cheapest, but they had the best breakdown of coverage that was the easiest to understand, they covered me for what I wanted covered and they were the easiest to sign up with. I haven't experienced any Cons yet.

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    Kieren, Western Australia, reviewed 9 months ago
  • RAC Comprehensive Car Insurance

    Excellent discounts.

    Excellent discounts.

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    Karyn, Western Australia, reviewed 10 months ago
  • RAC Comprehensive Car Insurance

    Well worth considering! Online quotes R cheaper!

    Insurance companies are only as good as their claims department when you need them. RAC have proved to be very helpful and supportive when we've needed them over the years. They have been co-operative in working through any issue we've had to deal with. They are priced competitively and RAC of WA are based in W.A. I would be happy to recommend others to get an online quote from RAC of WA. I am also appreciative of their helicopter support for our communities. Thank you RAC.

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    Bernie, Western Australia, reviewed 11 months ago
  • RAC Comprehensive Car Insurance

    Worst company and headache to claim insurance.

    Never recommend to anyone

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    Ugyen, Western Australia, reviewed 11 months ago
  • RAC Comprehensive Car Insurance

    Excellent RAC

    Very good

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    Kerrie, Western Australia, reviewed 11 months ago
  • RAC Car Insurance

    RAC Car Insurance: Competitive but could improve!

    As a proud RAC car insurance customer in Western Australia, I can confidently say that my experience has been overwhelmingly positive. Firstly, the customer service is top-notch. Whenever I have called the RAC customer support team, they have always been friendly, helpful, and resolved any issues I've had in a timely manner. Additionally, RAC's insurance policies are comprehensive and competitively priced. I appreciate the peace of mind that comes with knowing that I am fully covered in case of an accident or other unexpected events. Moreover, the RAC's online platform is easy to navigate, allowing me to manage my policy and claims quickly and efficiently. However, no company is perfect, and there are some areas where RAC could improve. Firstly, the claims process could be a bit more streamlined. While the customer service team is always helpful, the process of filing a claim can be time-consuming and confusing. Secondly, I have found that the RAC's roadside assistance service can sometimes be slow to respond. All in all, I would highly recommend RAC car insurance to anyone in Western Australia. The pros far outweigh the cons, and the company's commitment to customer service and comprehensive coverage make it a reliable choice for car insurance. However, it's important to be aware of the potential drawbacks, such as the sometimes cumbersome claims process and slower roadside assistance response times.

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    Danielle, Western Australia, reviewed about 1 year ago
  • RAC Comprehensive Car Insurance

    Highly recommend!

    Changed to RAC years ago when I was quoted a significant amount cheaper than my insurer at the time. My daughter wrote her car off and the whole claim was settled quickly and with ease. The new premium after that wasn’t much more and no one has been able to match it since. Very happy with them and recommend to anyone who asks.

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    Nicole, Western Australia, reviewed 11 months ago
  • RAC Car Insurance

    WA local and helpful

    I have other insurance and had a crash they weren't even open to call them. But RAC is local i WA. and when I have an unlucky other crash they were great.

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    Simon, Western Australia, reviewed 11 months ago
  • RAC Comprehensive Car Insurance

    Excellent customer service

    Rac is very reliable, whenever I've had a breakdown or an accident, I know that I can count on RAC to get me back on the road quickly and safely. The RAC roadside assistance team is always prompt and professional, and they've helped me out of some sticky situations over the years. In addition to their excellent road assistance service, I also appreciate the range of benefits and discounts that RAC offers to their car insurance customers. The premiums are reasonable, and I feel that I'm getting good value for my money.

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    Olena, Western Australia, reviewed 11 months ago
  • RAC Comprehensive Car Insurance

    Not Recommend, slow once claim is made

    “We had some damage to a car, could say minor with some mechanical.. We are almost 6 weeks in and they haven't provided a quote and started work with excuse after excuse, I have had to follow up assessor every time who is rude and short with answers so you don't know what really is happening I Paid extra for RAC for good quick service and from my experience you won't get this from Rac, we have 5 policies and just open a 6th with another insurer and will be changing all my policies, This company is poor, slow and has minimal customer service. NOT Recommend They talk the talk don't walk the walk!

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    Daniel, Western Australia, reviewed over 1 year ago
  • RAC Comprehensive Car Insurance

    RAC gets my vote.

    RAC is a very reputable and very reliable insurance provider. They also offer 24/7 roadside assistance in many forms so if your not in your own car but breakdown, you are covered. The staff are helpful and informative and know their stuff and are happy to help with whatever you need. I highly recommend them to everyone. Plus they offer 1st year free roadside assistance cover for young drivers that have just obtained their drivers licence which is amazing!!

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    Lisa, Western Australia, reviewed over 1 year ago
  • RAC Comprehensive Car Insurance

    Very easy to deal with

    Western Australian company, with very competitive rates. All their different insurance policies are what we like

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    Glenn, Western Australia, reviewed over 1 year ago
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