I find their policies very competitive and value for money. The are easy to get hold of and always solves problems/queries. They also offer many member benefits.
As with all insurance companies, I think they are expensive. and they have a $500 excess to pay up front before they pay the rest, and to remove that excess makes the monthly premium too expensive. also i recently arranged to change from monthly to yearly so they decided they need to take an extra - i cant remember the exact amount now- but i think it was about $130 to make up for the months between now and the end of the insurance year. But i suspect all insurance companies do this.
The guys at RAC are always friendly, helpful and supportive! I feel like they have my back 100% with roadside assist! Super happy with their service and have been for many years :)
RAC car insurance has been an incredibly easy provider to deal with, any claims are handled quickly with the option available for RAC to handle the necessary repair/mechanical work directly themselves, removing the stress from the situation. Would happily recommend.
The RAC were extremely easy to deal with, their information was concise and the consultants that I have spoken to were very efficient and easy to communicate with. Their rates were competitive.
I have several not at fault car accidents and my claims have been settled quickly, one of those times I had an issue with the repairer but the Insurer made ever effort to quickly correct and cover the issue. Excellent cover and very customer based. Always check and ask what your excess is if you have done a quote online as it is higher than if calling the company direct.
Likes - car broke down in the middle of the night while on the way to camping. Call out took about an hour to arrive on scene. Accommodation was recommended at near by area. however, what would have been good is a replacement car as the area was a fair bit away from home.
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