St.George credit card reviews

Best bank with easy to use online app.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I love this bank. I have never had a problem with them. When I've had concerns or questions, the staff have treated me with dignity and provided all the help and information that I needed.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Easy to use as I do most banking online and have had no problems

Price   -1 / 10

Features   -1 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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They're ok but too much interest

Price   10 / 10

Features   1 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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To be honest I choose banks by their logos, their brand colours and what their cards look like (visa/master). I like the logo and the look of these cards.

Price   7 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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There are too many products which can be very confusing for consumers. Too many forms to complete and timeline is not met on time, otherwise this is not a bad bank.

Price   7 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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After moving from Adelaide, we had to find a new banking resource. We checked out St. Greorge because they are affiliated with our old, BankSA but we were quite prepared to change banks if necessary. The staff at St. George Market Place in Leichhardt were exceptional and led us through the entire process, recommending upgraded products where appropriate. They demonstrated a real interest in and empathy for us, and this has been our on-going experience over our first year in Sydney.

Price   8 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Great bank. I've been with St.George for over 10 years.

Price   -1 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Took 20 days to get money back after incorrectly debiting my account.

Price   3 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   4 / 10

Trust   0 / 10

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Their customer service is exceptional

Price   3 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   7 / 10

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Never encountered a problem that wasn't instanly resolved.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Price   7 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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In the last couple of weeks I have lost two cards and the girls I could not fault their sincerity and professional curtsies. They where truly great and we have been using the bank here for twenty years.

Price   7 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The process involved in applying for the credit card was incredibly lengthy & difficult. There are very few branches making it difficult for me to visit one and they are only available over the phone mon to fri and not at all evenings and weekends, making it very difficult to contact them outside of my working hours.

Price   6 / 10

Features   8 / 10

Customer service   1 / 10

Convenience   0 / 10

Trust   5 / 10

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Not the best bank, are good when they have deals on but their normal fee's are awful

Price   7 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

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Can't get rid of debt with St George

Price   0 / 10

Features   0 / 10

Customer service   10 / 10

Convenience   3 / 10

Trust   0 / 10

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Good

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

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Customers where not notified that the bank was closed day before Australia Day and we drove 30 minutes to reach the required branch. This was a forced day off by the bank and is not the fault of the staff.

Price   5 / 10

Features   5 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   5 / 10

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High international currency fees. They could not assist while I was overseas in Cuba so I was left without any money

Price   3 / 10

Features   3 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

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Easy to set up. No fuss with paperwork. Excellent interest comparison. Thanks

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Currency conversion fee is too high.

Price   5 / 10

Features   5 / 10

Customer service   2 / 10

Convenience   8 / 10

Trust   9 / 10

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Pros: Great rewards scheme. No fees with the advantage package. Cons: Branch closes at 4pm making it difficult to access if you work full-time.

Price   7 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   5 / 10

Trust   9 / 10

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My score's related primarily to the service I have experienced through customer support. The product itself is ok. It's a no frills credit card, with no annual fee. The rate is comparable with similar products on the market. The issues I have are most definitely with the staff.

Price   7 / 10

Features   0 / 10

Customer service   6 / 10

Convenience   5 / 10

Trust   3 / 10

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Cons are the cash out fees

Price   7 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   10 / 10

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The product and promotion (interest free balance transfer) are awesome. The sign up process, repeated mistakes, having to chase everything up and not receiving the product, the lack of communication between the credit department and card issuing department and the branch all sucked. To top things off, I signed up for 18 months interest free on a balance transfer and when I got the first bill it was only 12 months. I just don't have the energy to deal with them anymore. I think their workers have been following the messages of my favourite song as a child! Puff the magic dragon!

Price   10 / 10

Features   10 / 10

Customer service   0 / 10

Convenience   6 / 10

Trust   1 / 10

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