It is hard to say as I have not had to put a claim through as yet. But to sign up with them was easy and I found the level of insurance that I required to be very price competitive. It is a easy direct debit each month which again has made the whole process easy.
After making a claim for a leaking roof, the first bloke told us they would have to replace the roof in our bathroom. A second bloke then made a visit and said they only needed to paint it, he swapped a cracked roof tile over to the top of the laundry and sent in the painter. They made things so hard, the next time we make a claim it would only be if the thing burnt to the ground. We do have cover for fire.
Glenn, New South Wales, reviewed about 6 years ago
St.George Home Insurance review
Overall rating 10 / 10
Customer service is definitely one of the best
When our house was flooded in 2011, they immediately gave us $5000 no questions asked and then told us we had undervalued our things and to re-estimate the amount of things we lost thus making our payout bigger! They were so lovely the entire time and our premiums barely went up at all.
The insurer provided excellent low cost home and contents insurance even though my home is in a flood prone area. Establishing the cover was simple and straight forward. The consultant was excellent in every respect.
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