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ING car insurance

Looking for a reliable provider offering car insurance policies? With comprehensive cover you can tailor to your needs, ING is certainly worth taking a second look at. Whether you're already an ING banking customer or new to this digital player, here are the nitty-gritty details you should know about its car insurance offering.

ING offers the following car insurance policies

Rates and fees verified as correct at 22 January, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Monthly premiums available Maximum no claim discount Online discount Choice of repairer
Comprehensive Car Insurance

Yes costs extra

Not Published

15%

Optional Extra

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

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Is ING good for car insurance?

You may recognise ING for other financial services like home loans, savings and bank accounts. But it also provides insurance products including home & contents, travel and car insurance.  

It offers comprehensive car insurance as well as third party property cover, so it can serve drivers looking to insure more valuable vehicles as well as those wanting solely to cover damage they cause to other people’s property. 

Here, we’re going to investigate ING’s highest level of cover: its comprehensive car insurance.

What’s covered by ING car insurance?

While comprehensive car insurance can cover a lot, policy inclusions will differ between providers. With an ING comprehensive policy, you can expect the following features as standard:

Just make sure you double check any limits or conditions that apply to these benefits as there may be caps on how much you can claim for certain items.

What’s not covered or only included as an optional extra with ING?

Now that you know what’s covered, it’s important to know what’s not. 

Some optional extras you could elect in your policy for a premium bump include:

How much does ING Car Insurance cost?

A big part of this is your premium, so how that cost is determined should be addressed. This process involves insurance companies assessing personal and demographic factors to outline how statistically risky you are as a driver. Things that are considered include:

Head to the FAQs for more information on excess options and how you can save on ING car insurance.

How do I make a claim with ING Car Insurance?

Making a claim with ING comprehensive car insurance is super straightforward. Firstly, make sure you have the following information ready for when you lodge your claim:

Once you’ve got all the details ready, just follow these 3 easy steps to lodge your claim:

Gather the facts: Collect as much information as you can about the incident, including the sequence of events, weather conditions, road conditions and any photographs of the scene or damages.

Lodge your claim: Lodge your claim 24/7 either over the phone or online.

Get your outcome: Once ING has your claim, you can expect to receive an update from them on the next steps you’ll need to take to settle your claim via repairs, a replacement or monetary compensation

ING car insurance FAQs:

Are there any car insurance discounts with ING?

If you apply for a new ING comprehensive car insurance policy online, you can slash up to 15% off your premium. If you have a clean claims history, you can also build up a no claim discount with ING. The discount will be dependent on how long you are covered by ING and your claiming record in that time.

You can also save by limiting the drivers covered by your policy to certain age groups (inexperienced drivers or those under 25 may be charged an additional excess). 

Does ING give you a choice of excess?

ING lets you choose between different levels of excess. If you go for a lower excess, then you’ll pay a higher premium, and vice versa. Just keep in mind, while a lower premium with a higher excess might sound like a more budget-friendly option now, you could end up paying for it if you have a car accident as your excess will be much higher. 

As mentioned, there is also an additional age excess. There are different levels applied to those aged under 21, drivers in the 21-24 age bracket, inexperienced drivers who’ve spent less than two years on the road, and any unlisted drivers.

Can I pay ING car insurance monthly?

Yes, paying your ING car insurance premium in monthly instalments or in one deposit annually are both options. However, some fees may apply for this flexibility and the overall premium could be higher.

How does ING Roadside Assistance work?

ING Roadside Assistance is an optional extra you can include in addition to the standard cover through your comprehensive car insurance policy. This 24/7 service costs $79.95 per-year and must be paid annually.

If you breakdown while driving you simply call ING Roadside Assistance on 1800 370 804 to provide details of your car and the situation, and a crew will be sent out to assess the vehicle. If they can’t get it running it’ll be towed to the nearest motor mechanic.

How is ING car insurance rated?

Mozo users have rated ING car insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of car-insurances
ING car insurance
Overall
7.0/10
Value for money
Policy coverage
Customer service
Claims handling
Trust

8 Reviews

Recent ING car insurance reviews

ING Comprehensive Car Insurance review
Overall 10/10
Competitive and super friendly.

Incredibly competitive rates and every time I have spoken to the customer service on the phone, they have been knowledgeable, helpful and really friendly.

Read full review

Incredibly competitive rates and every time I have spoken to the customer service on the phone, they have been knowledgeable, helpful and really friendly.

Value for money
10/10
Policy coverage
7/10
Customer service
10/10
Trust
10/10
Less
Natalie, New South Wales, reviewed about 2 months ago
ING Comprehensive Car Insurance review
Overall 7/10
I am happy with ING for my car insurance

I like ING and like that they remind to pay and send messages to pay not to expensive.

Read full review

I like ING and like that they remind to pay and send messages to pay not to expensive.

Value for money
8/10
Policy coverage
7/10
Customer service
9/10
Claims handling
6/10
Trust
7/10
Less
Jacqui, Queensland, reviewed about 2 months ago
ING Comprehensive Car Insurance review
Overall 10/10
Fantastic price and service

So easy to use! Especially for all the barefoot investors out there who already have ING accounts. I can check my policy when I co eco my bank statements. Absolutely love it. And very price competitive.

Read full review

So easy to use! Especially for all the barefoot investors out there who already have ING accounts. I can check my policy when I co eco my bank statements. Absolutely love it. And very price competitive.

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Trust
10/10
Less
Stephanie, Australian Capital Territory, reviewed 3 months ago
ING Car Insurance review
Overall 10/10
Convenient insurance

Easy to work with, affordable compared to other insurers, linked in with my bank account.

Read full review

Easy to work with, affordable compared to other insurers, linked in with my bank account.

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Less
Andrew, Victoria, reviewed 4 months ago

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