Westpac - Home & Contents Insurance

Westpac Home & Contents Insurance Review

Rates and fees information correct as at 14 November 2018.

Review published: 20 September 2017

What's hot:

  • 2018 Experts Choice winner

  • Multiple discounts

  • New for old cover

  • Underinsurance protection

What's not:

  • No cover for identity theft

Mozo snapshot:

Westpac Premier Care Residential has been awarded a 2018 Experts Choice Award for Exceptional Quality Home and Contents Insurance, thanks to the policies outstanding level of cover and benefits. Not only is new for old available, you also be covered for underinsurance while receiving a 20% discount for applying online and combining policies and if you’ve got a great claim history, you might also have a claim bonus coming your way.

Key features:

No matter what your home or contents go through, from fires to glass breakage and explosions, it’s safe to say that Westpac Premier Care Residential has got it under control. Other events you can be expected to be covered for include storms, fusion, theft and so much more. When it comes to protecting your contents, Premier Care Residential won't let anything happen to your cash or credit cards, jewellery, antiques and other valuables that make your home special.

If you ever need any help with your gates, landscaping or building’s structure, Premier Care Residential will take care of that too. Plus, you don’t ever need to worry about your pet, as veterinary expenses will also be covered along with other issues that can pop up every now and again, like a lock replacement or temporary repairs.

However, you will need to keep in mind that power surges, identity theft, any stock or inventory and uncut gems will not be covered.


Who it's good for:

Westpac Premier Care Residential is the perfect choice for anyone who takes pride in their home and wants to have incredible cover. 


Any catches?

While Westpac Premier Care Residential aims to provide a bulletproof policy, keep in mind that they don’t offer cover for identity theft. To combat this, it’s recommended that you always practise credit card safety and not give out your banking details over the phone or by email.

How is Westpac home insurance rated by the Mozo community?

Product Type Overall Rating Price Features Service Claims Handling Trust
Westpac home insurance
8.0

Based on 153
Westpac home insurance reviews

7.6 7.8 8.2 7.5 8.0

Latest reviews of Westpac Home & Contents Insurance

Westpac

Westpac Premier Care Residential (Home & Contents) home insurance review

Overall rating   6 / 10

Descent

The staff can answer your questions.

Full review

The staff can answer your questions.

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   7 / 10

    Claims handling   6 / 10

    Trust   6 / 10

Less

Michelle, Queensland, reviewed 8 months ago

Westpac

Westpac Premier Care Residential (Home & Contents) home insurance review

Overall rating   10 / 10

Customer service

Only had one small claim and had no problems

Full review

Only had one small claim and had no problems

    Value for money   8 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Gail, South Australia, reviewed 10 months ago

Westpac

Westpac Premier Care Residential (Home & Contents) home insurance review

Overall rating   9 / 10

Competitive premiums and customer service great

All claims over the years 30+ have been handled efficiently with the minimum of fuss. Couldn't want anything more re Home & Contents Insurance.

Full review

All claims over the years 30+ have been handled efficiently with the minimum of fuss. Couldn't want anything more re Home & Contents Insurance.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Peter, Queensland, reviewed 10 months ago

Westpac

Westpac Premier Care Residential (Home & Contents) home insurance review

Overall rating   0 / 10

Poor customer service, no communication

No proper communication, felt was left in a dark area.

Full review

No proper communication, felt was left in a dark area.

    Value for money   6 / 10

Less

Mouli, Queensland, reviewed over 1 year ago

Westpac

Westpac Premier Care Residential (Home & Contents) home insurance review

Overall rating   10 / 10

Good provider

They have a wide variety of inclusions for no extra cost and good flood cover.

Full review

They have a wide variety of inclusions for no extra cost and good flood cover.

    Value for money   10 / 10

Less

Kerralie, Australian Capital Territory, reviewed over 1 year ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Currently showing

Policy and service features

  • 60

  • Yes - Up to 30% of sum insured

  • $100

  • 15% online discount, 10% combined policy discount, over 50s, no claim bonus, security systems

  • Up to $20,000,000

Events

  • Up to 15 years old

Buildings

  • Up to $2,000

  • Up to $10,000

  • Up to sum insured

Contents

  • Up to $1,250

  • Up to $5,000

  • Software and Hardware up to sum insured

  • Up to $20,000

  • Up to $5,000 per item, up to $20,000 in total

  • Up to $2,000

  • Up to $3,000

  • Up to $15,000

Other cover

  • Up to $15,000 for funeral, up to $10,000 for injury

  • Up to $500

  • Up to $2,000

  • Up to 12 months, up to 10% of sum insured

  • Up to 12 months, up to $5,000

  • Up to 12 months, up to 10% of sum insured

  • Up to 10% of sum insured combined with demolition cost

  • Up to 10% of sum insured combined with debris removal cost

  • Up to 14 days

  • Up to 20% of sum insured

Policy and service features

  • 60

  • Yes - Up to 10% of sum insured

  • $100

  • 15% online discount, 10% combined policy discount, over 50s, no claim bonus, security systems

  • Up to $20,000,000

Events

Buildings

  • Up to sum insured

Contents

  • Up to $1,000

  • Software and Hardware up to $3,000

  • Up to $3,000

  • Up to $500 per item, up to $3,000 in total

Other cover

  • Up to $10,000

  • Up to 10% of sum insured combined with demolition cost

  • Up to 10% of sum insured combined with debris removal cost

  • Up to 14 days

Policy and service features

  • 60

  • Yes - Up to 20% of sum insured

  • $100

  • 15% online discount, 10% combined policy discount, over 50s, no claim bonus, security systems

  • Up to 20% of sum insured

  • Up to 20% of sum insured

  • Up to $20,000,000

Events

  • Up to 15 years old

Buildings

  • Up to $1,000

  • Up to sum insured

Contents

  • Up to $750

  • Up to $1,000

  • Software and Hardware up to sum insured

  • Up to $10,000

  • Up to $1,000 per item, up to $5,000 in total

  • Up to $1,000

  • Up to $2,000

  • Up to $10,000

Other cover

  • Up to $10,000 for funeral, up to $5,000 for injury

  • Up to $1,000

  • Up to 12 months, up to 10% of sum insured

  • Up to 12 months, up to $5,000

  • Up to 12 months, up to 10% of sum insured

  • Up to 10% of sum insured combined with demolition cost

  • Up to 10% of sum insured combined with debris removal cost

  • Up to 14 days

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

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