Bank Australia is local and they act like it. They build relationships with their customers and treat them as individuals. Their rates are better than the "Big 4" and their service is better too. The only downside is that they don't have as many branches, so sometimes you have to go out of your way to go to a branch. However, they do a lot of business by post, email or phone, so it's hardly an inconvenience.
Local branch with manager authorised to ok loans quickly. Green conscious with money sourcing and investing. Members ie customers own bank. Little feed back review once loan is established.
The experience I've had with Bank Australia has been exceptional. Both through my lender and teller at a branch. Professional, dedicated, and thorough, as well as being decent people they genuinely seem care about the work they do and providing great customer service. I wouldn't hesitate to recommend Bank Australia, nor the Home Loan team.
Competitive rates and low fees. Bank Australia does a good job at being ethical, unlike almost all the rest. Customer service is the best I have ever experienced.
They are always courteous and helpful.
They were extremely helpful when I applied for this loan. They were helpful and were patient with all my questions.
Very competitive home loan rates. MECU interests are its members not shareholders. All profits are invested back into the bank to provide fairer fees and banking for members.
I love this bank. The customer service is outstanding. It is never a problem to contact them and get help when you need it. The staff are so helpful and knowledgeable of their product. The rates are fantastic and if you pay extra it means your loan is covered and gets paid off that little bit quicker. I would only say that there are pros to having this bank and would recommend it to all my family and friends.
Having dealt with NAB, Commbank, ANZ and Bank of Queensland for home loans, I have found bankmecu to be the best. My contact was always "an expert" rather than just a phone answerer. I never had to meet them personally, or even go into the branch to get a loan, but they were always there whenever I needed them. Simply spectacular service from Rob at the Southport QLD branch. I remember our first home loan with Commbank was good, because we dealt direct with the manager and he made things simple. While legislation has made issuing loans harder, bankmecu have found enough experienced staff to still keep it simple for their clients. Thanks bankmecu.
They have grown bigger , but retained their personal service touch and genuine enthusiasm to help you. I do recommend them to people & clients.
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WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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