Credit Union SA credit card reviews

Very helpful in all banking aspects

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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They are always ready to help.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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On applying for a rather large credit card I was given excellent, flexible pleasant service. Easy people to talk to, fun and helpful.

Price   8 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   9 / 10

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Credit Union SA have been excellent in the way they have looked after me in the three years I have been a customer. Their customer service is excellent. You speak to a real person when you phone them, plus you get straight through pretty much every time. Their rates are extremely competitive and the lack of fees is wonderful. Their ATMs are very convenient. The only thing lacking is that there are too few actual physical branches.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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I found this Bank all I could ask for. I have used a few other banks but I'm afraid they don't even compare to the Credit Union. They listened to me from the very start, really listened then told me what they could do for me and how they could help me. I cannot speak highly enough about them. I would not use another bank. Their staff are always very helpful and friendly and always have a smile for their customers.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Best bank ever, I have had a 14 year relationship with CUSA this year.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Very friendly service, easy to use their online banking.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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Local brand that doesn't do all the extra charges and fees. Lowest credit card interest rate in Australia. No extra charges for overseas transactions.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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A little lower than some other banks.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The annual fee is $10, the interest rates are the lowest in the market without the annoying add ons. I've used the card throughout Europe no matter if Malaysia or Bosnia, and have never met any problems both for cash advance and purchases. The online service is extensive, secure and user friendly. The customer phone service is one to one, courteous and human and the over the counter is people-focused rather than queue fed clients. The lack of fly buys or other such schemes is countered by the everyday practicalities of low overheads and efficient service.

Price   10 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

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I have been banking with Credit Union SA since I was a kid. Over the years they have helped me with everything from my first savings account to my first home loan. They are always friendly and helpful and are easy to work with.

Price   8 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   7 / 10

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i like it because it suits me best and my family loves it

Price   8 / 10

Features   10 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   10 / 10

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I have been with Credit Union SA or its predecessor unions since approx 1972. I cannot speak highly of the credit union whether it be with my Visa Card, personal accounts and loans that I have had in the past. I even have an $8000 overdraft on my savings account in case I need money in an emergency and this is tied in with my Visa account. I would certainly not consider changing over to any of the banks, having had dealings with those in housing loans pre 1970, I even had one bank, on two accassions, dishonour a cheque for overdrawing an account for %0.01 even when I had my regular fortnightly pay going into the account. Any wonder why I stick with my credit union?

Price   8 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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Been with them for many years, no complaints

Price   8 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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Having been with this Credit Union for many years I can really appreciate its community spirit. A major example, is its continuing sponsorship of the annual Christmas Pageant. Their products are competitive and their service has always been both reliable and good. Thoroughly recommended.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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Like because it is reliable

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

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Pros: Low monthly fees. Customer service is great. Look after your interests. Cons: tend to offer too much products...a bit confusing at times.

Price   7 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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It can be used all over the world. Dont like the fact they have started to charge an annual fee, think customer loyalty should be rewarded.

Price   7 / 10

Features   2 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   8 / 10

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Good service for the credit card

Price   9 / 10

Features   9 / 10

Customer service   5 / 10

Convenience   9 / 10

Trust   9 / 10

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It is frustrating to be charged fees to keep the credit card - even when it's not used.

Price   3 / 10

Features   2 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   1 / 10

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