No withdrawals in the month. Bonus rate for first 4 months, reverting to 0.45% bonus rate after*
Only one contact number which goes to an off shore call centre full of people shouting. Staff member there was unable to assist me with even basic account information. Difficult to transfer money out of the account, without downloading a mobile phone app or waiting to receive a secure key device, none of which was explained in the account set up process. I felt very insecure about dealing with this bank due to the lack of customer support.
HSBC has been the best bank that I have used till now, great service face to face and over the phone, very professional and great customer service and always going that extra bit to assist
Reliable service. Never any problems accessing money. Can use Westpac ATMs without fees. No monthly fees. Cannot recall last time I incurred a bank charge. Convenient branch location in the city. VISA debit card attached to account is FANTASTIC, convenient, useful, fantastic. Have been able to use it online, also for renting cars, etc. Downsides -- HSBC linked to laundering drug cartel money in South America. I had trouble accessing funds while travelling in Africa even after I notified HSBC that I was in Africa.
Very security focused, and I'm very confident that private details would be kept absolutely secure. The downside of this is very elaborate security processes that make it slower to access internet banking or phone assistance. But very reliable and helpful service, and always available.
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Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.
Bonus rate for the first 4 months from account opening on the first $250,000 deposited. For new Saver customers only.
Minimum deposit of $200 and no withdrawals in the month.
For customers who have an Orange Everyday and deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month
Grow your balance by $200 or more and make no more than one withdrawal in the month.
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