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HSBC Savings account reviews

Overall rating
7.4/10
Price
7.3/10
Features
6.5/10
Customer service
7.2/10
Convenience
6.8/10
Trust
7.8/10
Based on 323 reviews as rated by the Mozo community.

Featured savings account from HSBC

Serious Saver

Maximum rate
2.35% p.a. (for $0 to $1,000,000)
standard interest rate
0% p.a.(for $0 and over)
account fee per month
$0.00

No withdrawals in the month. Bonus rate for first 4 months, reverting to 0.45% bonus rate after*

Promoted

Recent HSBC savings account reviews

Sort reviews by: date | star rating
  • HSBC Savings Account review

    Overall rating   8 / 10
    Easy to save.

    Good interest rate and it is easy to transfer funds.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Mandy, Queensland, reviewed 7 days ago
  • HSBC Serious Saver review

    Overall rating   0 / 10
    Customer support almost non-existent.

    Only one contact number which goes to an off shore call centre full of people shouting. Staff member there was unable to assist me with even basic account information. Difficult to transfer money out of the account, without downloading a mobile phone app or waiting to receive a secure key device, none of which was explained in the account set up process. I felt very insecure about dealing with this bank due to the lack of customer support.

    Price
    4 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Alison, Queensland, reviewed 4 months ago
  • HSBC Flexi Saver review

    Overall rating   10 / 10
    High interest and branch access.

    They have the highest saving rate among physical banks.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Leo, Victoria, reviewed 6 months ago
  • HSBC Flexi Saver review

    Overall rating   6 / 10
    Poor on-line international transfers.

    International online transfers are not handled well and they don't deliver the service that is expected from them.

    Price
    8 / 10
    Features
    1 / 10
    Customer service
    7 / 10
    Convenience
    3 / 10
    Trust
    7 / 10
    Less
    John, Queensland, reviewed over 3 years ago
  • HSBC Flexi Saver review

    Overall rating   7 / 10
    Good rates and great for online banking

    Good rates but not so convenient as far as branch network goes

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    5 / 10
    Trust
    8 / 10
    Less
    Talei, New South Wales, reviewed about 4 years ago
  • HSBC Savings Account review

    Overall rating   8 / 10
    Good service.

    Good service

    Price
    6 / 10
    Features
    6 / 10
    Customer service
    6 / 10
    Convenience
    6 / 10
    Trust
    8 / 10
    Less
    Shashini, Victoria, reviewed about 4 years ago
  • HSBC Flexi Saver review

    Overall rating   10 / 10
    Great customer service & overall great product

    HSBC has been the best bank that I have used till now, great service face to face and over the phone, very professional and great customer service and always going that extra bit to assist

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Raymond, New South Wales, reviewed about 4 years ago
  • HSBC Savings Account review

    Overall rating   5 / 10
    Relatively good service.

    No bank fee, but low interest rates.

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    5 / 10
    Convenience
    5 / 10
    Trust
    5 / 10
    Less
    Harris, Victoria, reviewed about 4 years ago
  • HSBC Serious Saver review

    Overall rating   7 / 10
    Great customer service

    Online banking seems to have good security. Easy to transfer funds between accounts.

    Price
    7 / 10
    Features
    4 / 10
    Customer service
    6 / 10
    Convenience
    7 / 10
    Trust
    7 / 10
    Less
    Kate, Victoria, reviewed about 4 years ago
  • HSBC Flexi Saver review

    Overall rating   8 / 10
    Exceptional customer service.

    Exceptional customer service.

    Price
    6 / 10
    Features
    5 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    9 / 10
    Less
    Sarah, Western Australia, reviewed about 4 years ago
  • HSBC Flexi Saver review

    Overall rating   9 / 10
    No fees, all the options, rock-solid, reliable.

    Reliable service. Never any problems accessing money. Can use Westpac ATMs without fees. No monthly fees. Cannot recall last time I incurred a bank charge. Convenient branch location in the city. VISA debit card attached to account is FANTASTIC, convenient, useful, fantastic. Have been able to use it online, also for renting cars, etc. Downsides -- HSBC linked to laundering drug cartel money in South America. I had trouble accessing funds while travelling in Africa even after I notified HSBC that I was in Africa.

    Price
    10 / 10
    Features
    6 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Sean, Queensland, reviewed over 4 years ago
  • HSBC Savings Account review

    Overall rating   7 / 10
    Good product

    Convenient bank with no fees.

    Price
    6 / 10
    Features
    5 / 10
    Customer service
    6 / 10
    Convenience
    6 / 10
    Trust
    6 / 10
    Less
    Grace, New South Wales, reviewed over 4 years ago
  • HSBC Flexi Saver review

    Overall rating   7 / 10
    HSBC is an international bank

    Domestic banks are myopic.

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    7 / 10
    Convenience
    7 / 10
    Trust
    7 / 10
    Less
    Richard, Western Australia, reviewed over 4 years ago
  • HSBC Flexi Saver review

    Overall rating   5 / 10
    Limited

    A very basic savings account, very limited in internet usage.

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    5 / 10
    Convenience
    5 / 10
    Trust
    5 / 10
    Less
    Michele, Victoria, reviewed over 4 years ago
  • HSBC Savings Account review

    Overall rating   8 / 10
    Security and helpfulness a priority

    Very security focused, and I'm very confident that private details would be kept absolutely secure. The downside of this is very elaborate security processes that make it slower to access internet banking or phone assistance. But very reliable and helpful service, and always available.

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    7 / 10
    Convenience
    5 / 10
    Trust
    10 / 10
    Less
    Alice, Victoria, reviewed over 4 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Savings account comparisons on Mozo - rates updated daily

    • Fast Track Saver Account

      Maximum rate
      2.15% p.a. (for $1 to $250,000)
      standard interest rate
      0.35% p.a.(for $1 and over)
      account fee per month
      $0.00

      Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.

      Promoted
    • Saver Account

      Maximum rate
      2.36% p.a. (for $0 to $250,000)
      standard interest rate
      1.40% p.a.(for $0 to $5,000,000)
      account fee per month
      $0.00

      Bonus rate for the first 4 months from account opening on the first $250,000 deposited. For new Saver customers only.

      Promoted
    • Hero Saver

      Maximum rate
      1.85% p.a. (for $0 to $250,000)
      standard interest rate
      0.01% p.a.(for $0 to $5,000,000)
      account fee per month
      $0.00

      Minimum deposit of $200 and no withdrawals in the month.

      Promoted
    • Savings Maximiser

      Maximum rate
      1.95% p.a. (for $0 to $100,000)
      standard interest rate
      0.25% p.a.(for $0 and over)
      account fee per month
      $0.00

      For customers who have an Orange Everyday and deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month

      Promoted
    • Growth Saver Account

      Maximum rate
      1.90% p.a. (for $0 and over)
      standard interest rate
      0.20% p.a.(for $0 and over)
      account fee per month
      $0.00

      Grow your balance by $200 or more and make no more than one withdrawal in the month.

      Promoted

    Want more? Compare all 237 savings accounts in the Mozo comparison engine.

    Compare more savings accounts

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.