HSBC savings account reviews

HSBC
HSBC's overall rating for savings accounts

(as rated by the Mozo community)

7.5 / 10

based on 320 reviews

Price

Features

Customer service

Convenience

Trust

Featured savings account from HSBC

Recent HSBC savings account reviews

HSBC

HSBC Flexi Saver savings account review

Overall rating   6 / 10

Poor on-line international transfers.

International online transfers are not handled well and they don't deliver the service that is expected from them.

Full review

International online transfers are not handled well and they don't deliver the service that is expected from them.

    Price   8 / 10

    Features   1 / 10

    Customer service   7 / 10

    Convenience   3 / 10

    Trust   7 / 10

Less

John, Queensland, reviewed over 2 years ago

HSBC

HSBC Flexi Saver savings account review

Overall rating   7 / 10

Good rates and great for online banking

Good rates but not so convenient as far as branch network goes

Full review

Good rates but not so convenient as far as branch network goes

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   8 / 10

Less

Talei, New South Wales, reviewed almost 3 years ago

HSBC

HSBC Flexi Saver savings account review

Overall rating   8 / 10

Exceptional customer service.

Exceptional customer service.

Full review

Exceptional customer service.

    Price   6 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

Less

Sarah, Western Australia, reviewed almost 3 years ago

HSBC

HSBC savings account review

Overall rating   8 / 10

Good service.

Good service

Full review

Good service

    Price   6 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Shashini, Victoria, reviewed almost 3 years ago

HSBC

HSBC Flexi Saver savings account review

Overall rating   10 / 10

Great customer service & overall great product

HSBC has been the best bank that I have used till now, great service face to face and over the phone, very professional and great customer service and always going that extra bit to assist

Full review

HSBC has been the best bank that I have used till now, great service face to face and over the phone, very professional and great customer service and always going that extra bit to assist

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Raymond, New South Wales, reviewed about 3 years ago

HSBC

HSBC savings account review

Overall rating   5 / 10

Relatively good service.

No bank fee, but low interest rates.

Full review

No bank fee, but low interest rates.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Harris, Victoria, reviewed about 3 years ago

HSBC

HSBC Serious Saver savings account review

Overall rating   7 / 10

Great customer service

Online banking seems to have good security. Easy to transfer funds between accounts.

Full review

Online banking seems to have good security. Easy to transfer funds between accounts.

    Price   7 / 10

    Features   4 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Kate, Victoria, reviewed about 3 years ago

HSBC

HSBC Flexi Saver savings account review

Overall rating   9 / 10

No fees, all the options, rock-solid, reliable.

Reliable service. Never any problems accessing money. Can use Westpac ATMs without fees. No monthly fees. Cannot recall last time I incurred a bank charge. Convenient branch location in the city. VISA debit card attached to account is...

Full review

Reliable service. Never any problems accessing money. Can use Westpac ATMs without fees. No monthly fees. Cannot recall last time I incurred a bank charge. Convenient branch location in the city. VISA debit card attached to account is FANTASTIC, convenient, useful, fantastic. Have been able to use it online, also for renting cars, etc. Downsides -- HSBC linked to laundering drug cartel money in South America. I had trouble accessing funds while travelling in Africa even after I notified HSBC that I was in Africa.

    Price   10 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Sean, Queensland, reviewed about 3 years ago

HSBC

HSBC savings account review

Overall rating   7 / 10

Good product

Convenient bank with no fees.

Full review

Convenient bank with no fees.

    Price   6 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

Less

Grace, New South Wales, reviewed about 3 years ago

HSBC

HSBC Flexi Saver savings account review

Overall rating   7 / 10

HSBC is an international bank

Domestic banks are myopic.

Full review

Domestic banks are myopic.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Richard, Western Australia, reviewed over 3 years ago

HSBC

HSBC Flexi Saver savings account review

Overall rating   5 / 10

Limited

A very basic savings account, very limited in internet usage.

Full review

A very basic savings account, very limited in internet usage.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Michele, Victoria, reviewed over 3 years ago

HSBC

HSBC savings account review

Overall rating   8 / 10

Security and helpfulness a priority

Very security focused, and I'm very confident that private details would be kept absolutely secure. The downside of this is very elaborate security processes that make it slower to access internet banking or phone assistance. But very reliable and...

Full review

Very security focused, and I'm very confident that private details would be kept absolutely secure. The downside of this is very elaborate security processes that make it slower to access internet banking or phone assistance. But very reliable and helpful service, and always available.

    Price   5 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   10 / 10

Less

Alice, Victoria, reviewed over 3 years ago

HSBC

HSBC savings account review

Overall rating   8 / 10

Very good service from staff

Very good service and rates.

Full review

Very good service and rates.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Shirin, Queensland, reviewed over 3 years ago

HSBC

HSBC savings account review

Overall rating   0 / 10

Locked Account Took 2 Weeks to Get In

HSBC Changed their security protocols. In doing so, it made it nearly impossible to access my online account. It took two weeks and many telephone calls. Additionally, I was put on hold for what added up to be hours. I asked to talk with a manager...

Full review

HSBC Changed their security protocols. In doing so, it made it nearly impossible to access my online account. It took two weeks and many telephone calls. Additionally, I was put on hold for what added up to be hours. I asked to talk with a manager several times was told one would call me and that never happened. They were holding my money hostage. And I swear that someone in their customer service changed by app login password. This is not a good company to do business with.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Holly, Northern Territory, reviewed over 3 years ago

HSBC

HSBC savings account review

Overall rating   6 / 10

Seamless cross border service excellent.

Liked the global network and seamless service cross border . Premier banking is still desirable.

Full review

Liked the global network and seamless service cross border . Premier banking is still desirable.

    Price   3 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Lai, Victoria, reviewed over 3 years ago

HSBC

HSBC Serious Saver savings account review

Overall rating   0 / 10

Lacking badly in customer service skills

Communication and basic levels of customer service, left a lot to be desired.

Full review

Communication and basic levels of customer service, left a lot to be desired.

    Price   1 / 10

    Features   1 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Andrew, Victoria, reviewed over 3 years ago

HSBC

HSBC Flexi Saver savings account review

Overall rating   8 / 10

no monthly fees

Full review

no monthly fees

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Eri, Victoria, reviewed over 3 years ago

HSBC

HSBC Flexi Saver savings account review

Overall rating   10 / 10

Excellent service and products.

Excellent service and products.

Full review

Excellent service and products.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Brian, Queensland, reviewed over 3 years ago

HSBC

HSBC savings account review

Overall rating   0 / 10

Hopeless

Have you really dealt with a bank? Finish paying off a major loan and the bank doesn't even write to confirm it, then charges you for not paying the monthly amount! Pay out then get charged! Real efficiency.

Full review

Have you really dealt with a bank? Finish paying off a major loan and the bank doesn't even write to confirm it, then charges you for not paying the monthly amount! Pay out then get charged! Real efficiency.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

S, Queensland, reviewed over 3 years ago

HSBC

HSBC Flexi Saver savings account review

Overall rating   5 / 10

Difficult

Their process of logging on to your online banking is too much. It takes so many steps just to check your balance, they need to modify this.

Full review

Their process of logging on to your online banking is too much. It takes so many steps just to check your balance, they need to modify this.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Alex, New South Wales, reviewed over 3 years ago

HSBC

HSBC Flexi Saver savings account review

Overall rating   10 / 10

Very pleased that I changed banks.

Great service.Good interest rates.

Full review

Great service.Good interest rates.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   10 / 10

Less

Patricia, Queensland, reviewed over 3 years ago

HSBC

HSBC Flexi Saver savings account review

Overall rating   8 / 10

Great customer service and offer fee free products

I like HSBC as it allows free ATM withdrawls from other ATMs. It is product Flexi saver and Serious Saver) are fee free.

Full review

I like HSBC as it allows free ATM withdrawls from other ATMs. It is product Flexi saver and Serious Saver) are fee free.

    Price   9 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Neteshwar, New South Wales, reviewed almost 4 years ago

HSBC

HSBC Flexi Saver savings account review

Overall rating   9 / 10

N9 ACCOUNT FEES

ALL MY CONTACTS HAVE BEEN FAVOURABLE

Full review

ALL MY CONTACTS HAVE BEEN FAVOURABLE

    Price   2 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

David, New South Wales, reviewed almost 4 years ago

HSBC

HSBC savings account review

Overall rating   6 / 10

Poor Internet Banking Feature

HSBC internet banking is disgraceful, particularly in comparison to CBA, which is the only other one I know. Excellent security, but at the expense of convenience/efficiency. The pro is no account fees. Nevertheless, the poor internet banking...

Full review

HSBC internet banking is disgraceful, particularly in comparison to CBA, which is the only other one I know. Excellent security, but at the expense of convenience/efficiency. The pro is no account fees. Nevertheless, the poor internet banking means I won't move all my accounts over to HSBC...it's just too annoying to use.

    Price   8 / 10

    Features   7 / 10

    Customer service   5 / 10

    Convenience   8 / 10

    Trust   5 / 10

Less

Andrew, Australian Capital Territory, reviewed almost 4 years ago

HSBC

HSBC savings account review

Overall rating   5 / 10

No comment

No comment

Full review

No comment

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Lilian, New South Wales, reviewed almost 4 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Savings account comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2018

    AMP Saver Account

    AMP Saver Account

    • Competitive interest rates, calculated daily and paid monthly
    • A bonus interest rate of 0.45% per annum for the first four months
    • No Monthly fees

    special rate*

    2.55% p.a. (for $0 to $5,000,000)

    bonus rate for 4 months

    standard interest rate

    2.10% p.a.(for $0 to $5,000,000)

    account fee per month

    $0.00

    Go to site

    More info

    • Competitive interest rates, calculated daily and paid monthly
    • A bonus interest rate of 0.45% per annum for the first four months
    • No Monthly fees
    • Special rate conditions: Bonus rate for the first 4 months from account opening
    • Access: Phone banking, Internet banking
    • Minimum balance: $0.00
    • Other restrictions:
    Overall rating

    7.3

    Based on 72 AMP savings account reviews

    Need more information?
    Go to site

    More info

  • ING Savings Maximiser

    ING Savings Maximiser

    • No ING fees
    • Great variable rate every month, no matter how many times you withdraw
    • Anytime, anywhere banking with mobile app and 24/7 Australian call centre

    special rate*

    2.80% p.a. (for $0 to $100,000)

    For customers who have an Orange Everyday and deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month

    standard interest rate

    1.00% p.a.(for $0 and over)

    account fee per month

    $0.00

    Go to site

    More info

    • No ING fees
    • Great variable rate every month, no matter how many times you withdraw
    • Anytime, anywhere banking with mobile app and 24/7 Australian call centre
    • Special rate conditions: For customers who have an Orange Everyday and deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month
    • Access: Phone banking, Internet banking
    • Minimum balance: $0.00
    • Other restrictions: Must link to a transaction account
    Overall rating

    8.9

    Based on 1934 ING savings account reviews

    Need more information?
    Go to site

    More info

  • HSBC Serious Saver

    HSBC Serious Saver

    • No monthly fees
    • No minimum deposit
    • Apply online in under 10 minutes

    special rate*

    3.10% p.a. (for $0 to $1,000,000)

    No withdrawals in the month. Bonus rate for first 4 months, reverting to 1.40% bonus rate after

    standard interest rate

    0% p.a.(for $0 and over)

    account fee per month

    $0.00

    Go to site

    More info

    • No monthly fees
    • No minimum deposit
    • Apply online in under 10 minutes
    • Special rate conditions: No withdrawals in the month. Bonus rate for first 4 months, reverting to 1.40% bonus rate after
    • Access: Phone banking, Internet banking
    • Minimum balance: $0.00
    • Other restrictions:
    Overall rating

    7.5

    Based on 320 HSBC savings account reviews

    Need more information?
    Go to site

    More info

  • CUA eSaver Boost

    CUA eSaver Boost

    • Earn a generous maximum interest rate of up to 2.75%
    • No monthly account or online transfer fees
    • Free online and mobile banking transactions

    special rate*

    2.75% p.a. (for $0 to $500,000)

    Minimum deposit of $250 and no withdrawals in the month

    standard interest rate

    0.25% p.a.(for $0 and over)

    account fee per month

    $0.00

    Go to site

    More info

    • Earn a generous maximum interest rate of up to 2.75%
    • No monthly account or online transfer fees
    • Free online and mobile banking transactions
    • Special rate conditions: Minimum deposit of $250 and no withdrawals in the month
    • Access: BPay, Phone banking, Internet banking
    • Minimum balance: $0.00
    • Other restrictions:
    Overall rating

    8.2

    Based on 603 CUA savings account reviews

    Need more information?
    Go to site

    More info

  • RaboDirect High Interest Savings Account

    RaboDirect High Interest Savings Account

    • Easy set up, online and mobile banking app
    • No fees, no minimum balance, no minimum monthly deposit and no minimum term
    • Kick start your savings with the 4 month introductory variable rate

    special rate*

    3.05% p.a. (for $0 to $250,001)

    Bonus rate for the first 4 months from account opening

    standard interest rate

    1.80% p.a.(for $0 to $250,001)

    account fee per month

    $0.00

    Go to site

    More info

    • Easy set up, online and mobile banking app
    • No fees, no minimum balance, no minimum monthly deposit and no minimum term
    • Kick start your savings with the 4 month introductory variable rate
    • Special rate conditions: Bonus rate for the first 4 months from account opening, reverting to standard variable rate. Rate shown is for Personal customers and is subject to change. Different rates apply to Business/SMSF customers.
    • Access: Internet banking
    • Minimum balance: $0.00
    • Other restrictions: Must link to a transaction account
    Overall rating

    8.4

    Based on 239 RaboDirect savings account reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 213 savings accounts in the Mozo comparison engine.

Compare more savings accounts

Look for a specific type of savings account:

Back to top