Newcastle Permanent bank account reviews

Newcastle Permanent
Newcastle Permanent's overall rating for bank accounts

(as rated by the Mozo community)

8.7 / 10

based on 62 reviews

Price

Features

Customer service

Convenience

Trust

Top 5 bank accounts 2015

Featured bank account from Newcastle Permanent

Recent Newcastle Permanent bank account reviews

Newcastle Permanent

Newcastle Permanent bank account review

Overall rating   10 / 10

They make sure I'm happy every time

Newcastle Permanent have treated me like family and now twenty years on I feel like family

Full review

Newcastle Permanent have treated me like family and now twenty years on I feel like family

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Nathelle (NSW), reviewed 4 months ago

Newcastle Permanent

Newcastle Permanent bank account review

Overall rating   10 / 10

Great customer service

They reimbursed the money that had been hacked out of my bank account.

Full review

They reimbursed the money that had been hacked out of my bank account.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jenny (NSW), reviewed 4 months ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   8 / 10

Good bank

They are the best bank I have been with.

Full review

They are the best bank I have been with.

    Price   10 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Dan (NSW), reviewed 5 months ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   8 / 10

Would Highly Recommend

Good all round banking services.

Full review

Good all round banking services.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Michelle (NSW), reviewed 6 months ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   10 / 10

Brilliant customer service

Fantastic customer service, the old style of caring for customers. Friendly, bright and vibrant office and well informed employees. Located in an excellent position. Internet banking and phone app are okay, but need a few improvements. for...

Full review

Fantastic customer service, the old style of caring for customers. Friendly, bright and vibrant office and well informed employees. Located in an excellent position. Internet banking and phone app are okay, but need a few improvements. for example, customers should be able to create new billers in the app and not only on the internet banking side. Highly recommend Newcastle Permanent.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Treleena (NSW), reviewed 12 months ago

Newcastle Permanent

Newcastle Permanent bank account review

Overall rating   9 / 10

Pleasure to bank with

Minimal fees associated with any accounts and good discounts to promote higher interest on everyday money such as rapid saver account.

Full review

Minimal fees associated with any accounts and good discounts to promote higher interest on everyday money such as rapid saver account.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Carol (NSW), reviewed about 1 year ago

Newcastle Permanent

Newcastle Permanent bank account review

Overall rating   7 / 10

Great service

Easy banking, they always know what's happening with my money.

Full review

Easy banking, they always know what's happening with my money.

    Price   5 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Julie (NSW), reviewed about 1 year ago

Newcastle Permanent

Newcastle Permanent bank account review

Overall rating   10 / 10

Great community bank

It's a great community bank and they really love to help out the local communities. Staff are always polite, friendly and willing to help.

Full review

It's a great community bank and they really love to help out the local communities. Staff are always polite, friendly and willing to help.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Sandi (NSW), reviewed over 1 year ago

Newcastle Permanent

Newcastle Permanent bank account review

Overall rating   8 / 10

Convenient and easy to bank with

I have been with Newcastle Permanent for the last six years. Overall I am pleased with all that the bank provides for me.

Full review

I have been with Newcastle Permanent for the last six years. Overall I am pleased with all that the bank provides for me.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Todd (NSW), reviewed over 1 year ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   7 / 10

Pleasant service and prompt

Don't really look out for there life long members when in trouble.

Full review

Don't really look out for there life long members when in trouble.

    Price   5 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Margaret (NSW), reviewed about 2 years ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   10 / 10

Great service

Great service at branch and on phone

Full review

Great service at branch and on phone

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Rochelle (VIC), reviewed over 2 years ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   4 / 10

Aren't a huge amount of fee's, just hard to deal

I feel like they're the only bank that think it's the 90's. Poor fraud investigations, high fee's, won't give you your money unless you call 24 hours in advance.

Full review

I feel like they're the only bank that think it's the 90's. Poor fraud investigations, high fee's, won't give you your money unless you call 24 hours in advance.

    Price   5 / 10

    Features   5 / 10

    Customer service   4 / 10

    Convenience   3 / 10

    Trust   5 / 10

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Michael (NSW), reviewed over 2 years ago

Newcastle Permanent

Newcastle Permanent bank account review

Overall rating   9 / 10

Great customer service..

Great customer service.. It would be very useful and more convenient if money transfers from one account to other could clear on weekends as well..

Full review

Great customer service.. It would be very useful and more convenient if money transfers from one account to other could clear on weekends as well..

    Price   7 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Rene (NSW), reviewed over 2 years ago

Newcastle Permanent

Newcastle Permanent bank account review

Overall rating   10 / 10

LITTLE BUT MIGHTY!!! Yeah that's my BANK

Super, amazing, awesome financial institution & my family for 27yrs & will be god willing for another 27yrs..happy days

Full review

Super, amazing, awesome financial institution & my family for 27yrs & will be god willing for another 27yrs..happy days

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Pete (QLD), reviewed over 2 years ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   9 / 10

Excellent all round service.

Great customer service, online banking and easy access to funds. Never had one problem or concerns with security from the Perm.

Full review

Great customer service, online banking and easy access to funds. Never had one problem or concerns with security from the Perm.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Rozane (NSW), reviewed over 2 years ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   8 / 10

Good

Easy fractions with limited penalties when paying by card. Easy to use bank app.

Full review

Easy fractions with limited penalties when paying by card. Easy to use bank app.

    Price   9 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Brandon (NSW), reviewed over 2 years ago

Newcastle Permanent

Newcastle Permanent bank account review

Overall rating   6 / 10

Great customer service

Make sure you have done your own research before getting locked in.

Full review

Make sure you have done your own research before getting locked in.

    Price   3 / 10

    Features   3 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   6 / 10

Less

Alison (NSW), reviewed almost 3 years ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   10 / 10

Newcastle Permanent there when you need.

Newcastle Permanent has been my bank my entire life and I have always trusted them in every aspect. They have fantastic customer service and staff are always friendly and helpful.

Full review

Newcastle Permanent has been my bank my entire life and I have always trusted them in every aspect. They have fantastic customer service and staff are always friendly and helpful.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Rebecca (NSW), reviewed almost 3 years ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   9 / 10

Best customer service!

Super friendly, always help me out and offer me the best deals to suit my lifestyle!

Full review

Super friendly, always help me out and offer me the best deals to suit my lifestyle!

    Price   7 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Liam (NSW), reviewed almost 3 years ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   4 / 10

Disrespectful of young people

Would be great if the workers were nicer.

Full review

Would be great if the workers were nicer.

    Price   4 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   4 / 10

    Trust   5 / 10

Less

Skye (NSW), reviewed almost 3 years ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   10 / 10

Excellent customer service

Great bank, great staff.

Full review

Great bank, great staff.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Emma (NSW), reviewed almost 3 years ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   8 / 10

Great bank and staff

It's a great bank and it's Aussie-owned.

Full review

It's a great bank and it's Aussie-owned.

    Price   6 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Laura (NSW), reviewed almost 3 years ago

Newcastle Permanent

Newcastle Permanent bank account review

Overall rating   9 / 10

Great bank

Great bank, I'll never change.

Full review

Great bank, I'll never change.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   10 / 10

Less

Kim (NSW), reviewed about 3 years ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   10 / 10

Convenient, local and amazing customer service.

I love this bank because it is local and convenient. I live in the Hunter area and the university I attend has so many Newcastle Permanent ATMS, it's great. Since it's a proper part of the community, the Bank Tellers are always friendly. The cons...

Full review

I love this bank because it is local and convenient. I live in the Hunter area and the university I attend has so many Newcastle Permanent ATMS, it's great. Since it's a proper part of the community, the Bank Tellers are always friendly. The cons are it's very hard to find an ATM or a bank outside the Hunter/Newcastle are.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Maddy (NSW), reviewed about 3 years ago

Newcastle Permanent

Newcastle Permanent Everyday Account bank account review

Overall rating   7 / 10

Fairly good business

Need stores in major towns & cities in aus.

Full review

Need stores in major towns & cities in aus.

    Price   5 / 10

    Features   4 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   5 / 10

Less

Richard (NSW), reviewed about 3 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

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    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
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    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
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    interest rate

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    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
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    • Interest rate: Balances from $0: 0.01% p.a.
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    interest rate

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    • $0 monthly account fee
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    • Atm networks: HSBC
    • What kind of card?: Visa Debit
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    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month or are under 23 years.

    Payment Options

    Apple Pay|Google Pay|Samsung Pay

    interest rate

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    • Get $100 cash by making 5 card transactions within 30 days (conditions apply)
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: rediATM
    • What kind of card?: Visa Debit or
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    account fee

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    interest rate

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    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month
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    • What kind of card?: Debit Mastercard
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