I like to support a local business and assist in the growth of services. ATM is not always easy to access. Some fees are more than others. Customer service is not as easily accessible as big banks. Some features available online not available.
Great customer service, always helpful. Been with them for 20 years. I just wish they had a branch in Sydney.
It’s easy to use the only problem it the closest bank for Newcastle Permanent is 2 hours away they need more banks but it’s still rlly good great interest rates on saving
Great bank accounts, many bank branches available. Different coloured cards for your needs. Savings and credit facilities as well as home loans
I love Newcastle Permanent because my whole family are with this bank They are always so helpful when I have issues and problems and they are able to sort my issues I would 100% recommend this bank to others
Newcastle Permanent is the best & most reliable financial institution I have ever banked with….. Customer service & support is 11 out of 10!!!
Newcastle permanent building society I give 5 stars they have been reliable fair and honest over the years i have had several housing loans with them good honest company
The prices are very compatible to other banks, my everyday account suite me as I'm only on a pension and I find it suites me better. Just like any other banks there are good pros and cons it depends on what account you would like . I've never had a problem with Newcastle Permanent and I would recommend to anyone.
Overall, good standard of service, responsive enough customer service, but their internet and mobile banking services are often unavailable, which is very inconvenient if you're regularly transferring money between accounts.
Newcastle Permanent Building Society was there for me 35 years ago, when I needed help and has continued to be there ever since. I was an innocent partner in a bankruptcy and had no money. I finally got a job, and was able to set up an account with the Newcastle Perm. They understood my predicament, and I will always be a faithful client.
Newcastle Permanent were great for me when my cousin and carer took all my money by using my details to change things. I couldn't have asked for better help.
Great service, staff very happy to discuss and explain things and regularly review your services and needs offering information on how you can be best serviced. Home loan great, lending staff soo helpful, I left them years ago based on a brokers opinion and have returned again based on my excellent past experience, now pretty much a sold customer.
I changed to this provider 12 months ago after being with another provider and they suit my needs a lot more and I can navigate around the online banking with complete ease.
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