St.George car insurance reviews

Friendly staff. Clear information and competitive prices. Clear and reliable claim service.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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All good

Value for money   8 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   9 / 10

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Havent had much contact with them, just once to see what happened after warranty assist was over, could have lowered the premium.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   0 / 10

Trust   10 / 10

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I have been a loyal customer of St.George for just under 10 years and believe am absolutely satisfied with their work making sure the community is taken care of.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Haven't claimed anything but they seem to be OK.

Value for money   6 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   5 / 10

Trust   8 / 10

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Had a recent accident where the other car had one small scratch above the wheel arch. That scratch ended up becoming a scratched bumper, side mirror, & wheel arch (this being the only scratch that occurred), the paint scratch on the other car was white. My car is dark grey?! I'm confused! The bumper & side mirror was never hit by my car. My car had no damage. The quote came to over $2000. Still don't understand how the quote came to that amount!!!

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   4 / 10

Trust   3 / 10

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Fantastic.

Value for money   10 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   8 / 10

Trust   10 / 10

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New policy, so far so good, cheaper, no hassles approval. Was with Suncorp before, bad service.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   4 / 10

Claims handling   5 / 10

Trust   2 / 10

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Very happy with my insurance with St George.

Value for money   6 / 10

Policy coverage   8 / 10

Customer service   10 / 10

Claims handling   7 / 10

Trust   7 / 10

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Awesome value and customer service.

Value for money   8 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   7 / 10

Trust   9 / 10

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I think they are very professional & their customer service representatives are fantastic. I'm not a fan of the price tag attached, it's not family friendly.

Value for money   4 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   -1 / 10

Trust   10 / 10

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We haven't had to claim anything. It's a new car. It's the first new car we have had ever. We have never dealt with St George at all but so far it hasn't been bad.

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   6 / 10

Claims handling   6 / 10

Trust   6 / 10

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Great customer service.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   5 / 10

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They're great! Cheap, reliable and trustworthy. Highly recommend them.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   9 / 10

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The best insurance out there.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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They are good but maybe not entirely the best bank but would recommend them.

Value for money   10 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   7 / 10

Trust   10 / 10

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Would say OK, not great.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   5 / 10

Claims handling   9 / 10

Trust   6 / 10

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So far they have been great. Thankfully I have not had to make a claim so far. That will be interesting when it does.

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   8 / 10

Claims handling   -1 / 10

Trust   8 / 10

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they are good but i have not reasslly researched many others

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   7 / 10

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I had only owned my car for 18 hours when someone backed into it in the car park. The service was incredible and my car was repaired quickly. Even though I had to pay the initial $200 excess, as soon as the person at fault started to pay for the claim they refunded my money without any prompting from me. I have had to contact them on two other occasions and have always found them helpful and friendly.

Value for money   9 / 10

Policy coverage   5 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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Sorry I would love to win the prize, but unfortunately I was not able to offer you a great review as I do not have any insurance. It am disappointed. Thank you any way.

Value for money   -1 / 10

Policy coverage   -1 / 10

Customer service   -1 / 10

Claims handling   -1 / 10

Trust   -1 / 10

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Bank SA gave us the best deal, even better than any of the firms offering insurances for seniors. All done over the phone and great to deal with

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   -1 / 10

Trust   9 / 10

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Do not like the fact that you cannot claim for rental car expenses should you be in an accident that is or is not your fault.

Value for money   7 / 10

Policy coverage   4 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   6 / 10

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Because we live in a rural area, our small claim was not able to be resolved promptly, with parts sent to a major city for repairs and back. Rather than replacement, which would have been quicker and cheaper. Hence we paid an excess that was 25% of the total bill.

Value for money   4 / 10

Policy coverage   3 / 10

Customer service   3 / 10

Claims handling   3 / 10

Trust   2 / 10

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Haven't made a claim yet but the premiums are very reasonable especially if you are an account holder at the bank as you get a discount

Value for money   10 / 10

Policy coverage   6 / 10

Customer service   9 / 10

Claims handling   -1 / 10

Trust   8 / 10

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