Australia’s most recommended electricity providers in the 2023 Mozo People's Choice Awards

Over the past couple of years, Australians have spent more time at home than ever before. But more time in the house has meant more heating, more air conditioning, more cooking and more Netflix.

For many households, that has also meant larger electricity bills. So with energy usage front of mind, that begs the question: are you happy with your current electricity provider?

Maybe you are. Maybe you’re ambivalent. Perhaps you’re feeling you’re due to make a switch. If the latter’s true, you’ll be interested to know what fellow Aussies think of their own electricity providers - especially those which are rated most highly.

Well have we got news for you, because the 2023 Mozo People’s Choice Awards have just been released, including Australia’s most recommended electricity providers!

This wasn’t just an office straw poll, though. The survey had 3,923 respondents, sourced via a partnership with Cint, one of the world’s largest consumer networks for digital, survey based research. The survey asked respondents to share opinions about their electricity providers, with ratings.

So without further ado, here are Australia’s favourite electricity providers.

Red Energy

Melbourne-based energy provider Red Energy is owned by Snowy Hydro and provides electricity, gas and renewable energy options to Victoria, South Australia, south-east Queensland and NSW. Red Energy has been one of the most frequent Mozo People’s Choice Award recipients over the years, having been named on the winners list every year since 2016. And they’ve done it again in 2023, winning an award in all 5 of the energy categories.

Red Energy took out a People’s Choice Awards in each of the five categories on offer, including: Outstanding Customer Satisfaction, Excellent Customer Service, Clearest Billing, Highly Trusted and Most Recommended.

Dodo

Dodo is an energy and broadband provider owned by the Vocus Group. Dodo provides electricity for NSW, Victorian, South Australian, and Queensland customers. Dodo also provides gas that is available to NSW and Victorian residents.

Dodo took out an impressive four 2023 Mozo People’s Choice awards in the following categories: Outstanding Customer Satisfaction, Most Recommended, Highly Trusted and Clearest Billing categories.

Lumo Energy

Lumo Energy is an energy provider owned by Snowy Hydro Limited. Lumo provides electricity and gas services and is available to South Australian and Victorian residents.

Lumo Energy took out two 2023 Mozo People’s Choice awards in the Outstanding Clearest Billing categories.

Interested in seeing the full results of our People's Choice Awards, including categories like banking, buy now pay later, NBN and superannuation? Check out our dedicated 2023 Mozo People's Choice Awards page for the complete winners' list, as well as a copy of the awards methodology report.