Energy appliances

Victoria Energy Providers

Are you paying too much for your energy? Let’s find out. Here at Mozo you can do an energy plan comparison check and see if you could save money on your Victorian energy bill. Our service is also free to use, so if you're ready to get started, simply enter your VIC postcode below.

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How many energy providers does Mozo compare in Victoria? 

We compare gas and electricity plans from over 10 energy providers that service the state of Victoria including major energy providers like EnergyAustralia, AGL and Origin Energy through to newer players like Powershop, Tango and Sumo. 

Energy plan information is provided to our service directly from the energy providers themselves so you can be sure that the information on our site is accurate and contains energy plans that are currently available to new customers in your postcode. 

To help you select the best energy provider for your home, Mozo also publishes customer reviews from energy providers in Victoria on our website, where customers rate their energy provider on things like bill clarity, price, customer service and whether they are green friendly. 

How can I apply for energy plans on Mozo? 

We’ve created a no-fuss switching process. Once you’ve found the best gas or electricity deal for your household, you can begin your application process with your chosen energy provider without even leaving the Mozo website. You’ll need to complete the online sign up form, which includes filling out details like:  

The supply address

NMI - national meter identifier (this is the meter number and can be found on your energy bill) 

Account holder’s name and key contact details

You’ll then receive a confirmation from the energy provider directly and your switch is complete. 

Can Mozo still help me find a new energy plan if I’m moving house? 

Yes of course. Simply plug in the VIC postcode details for the property where you’ll be moving to and first compare electricity and gas providers that are available in your new postcode. 

As you won’t have a recent bill handy for this address in Victoria, we can still give you quote estimates based on the number of people who will be living at the address and your estimated usage. 

Most energy providers need a few days advance notice of your moving date to ensure that your new electricity and gas connection is set up in time for your move. Just select your move in date into our energy comparison tool. Want more info, check out our moving house energy guide.

Why choose Mozo to compare energy?

Trusted expertise

Trusted expertise

A trailblazer in financial comparison since 2008, Mozo is used by millions of Australians each year.

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We’ve got your back

Our energy comparison tools, guides and savings tips exist for one reason, to help you save money on your electricity bills.

Totally free

Totally free

Comparing with us is always free. No hidden fees and we remain transparent throughout every step of the process.

Find the right electricity deal for you. It’s simple.

Search

Step 1. Search

Simply enter your postcode and get personalised results to suit your needs.

Compare plans

Step 2. Compare

See available electricity plans ranked by cost and compare deals side by side.

Connect

Step 3. Connect

Choose a plan. We’ll notify your old and new provider for a seamless switch.

Best value energy providers in Victoria

Are you a chronic sufferer of energy bill shock? Luckily, if you live in Victoria, there is a cure. Unlike some Australian states, Victoria has a deregulated energy market which means you have the freedom to switch energy providers whenever you like. So if your current energy plan is leaving a little more to be desired, shop around for a better deal? Mozo can help you out with our comparison tool above. 

Show transcript

ENERGY VIC

How energy in Victoria works: What is VDO, and why does it matter?

On 1 July 2019, the Victorian government introduced the Victorian Default Offer or VDO to make electricity ‘fairer’ for residents.

But what is the VDO, and why does it matter? Let’s take a look!

In the past, every energy retailer had different tariffs and pricings for their plans, so it was very hard to compare deals and find the best value ones

For example...

Provider A gives you a 50% discount on their tariff, while Provider B gives you a 2% discount.

But A sets its tariff much higher than B, so while we might think A’s plan is the better deal, it’s possible that B actually has the cheaper offer.

That’s when the VDO comes in. This is a cap on how much a retailer can charge for electricity, which means more competitive and cheaper prices.

Any Victorian households or small businesses on more expensive ‘standing offers’ will be automatically rolled over to this new system.

What’s more, all providers now have to mention how much cheaper their plan is compared to the VDO, so it also serves as a reference price and makes comparing plans easier.

Shopping around for the right plan for you just got a whole lot easier!

What should I look for in a good energy plan? 

Most energy providers in Victoria offer different kinds of energy plans for you to choose from. 
But whether you’re searching for an individual plan or a dual gas and electricity service, here are some of the features you should look for before signing up: 

No lock-in contracts and exit fees: If you opt for an energy plan without any lock-in contracts or exit fees, you’ll have the flexibility to leave or move onto another offer anytime you like - without having to pay fees. That way, if you feel unhappy with your current energy deal, you won’t feel stuck and can make the switch to a better plan whenever it suits.

Green power option: Looking to go environmentally friendly? You could sign up to a plan with a retailer that uses renewable energy. This will put your mind at ease that your energy usage will be offset by the renewable energy that’s been added to the grid on your behalf.

Bill smoothing: No one enjoys the bitter taste of bill shock after summer or winter when your gas and electricity bills tend to skyrocket, thanks to your generous use of the air-conditioner or heater during those seasons. For some Aussies who earn a fixed salary, finding that extra bit of cash to cover the more expensive energy bill isn't always easy. 

That’s when bill smoothing comes in handy. Many energy retailers in Victoria have plans with flexible payment options that allow you to spread the estimated annual cost of their service across equal monthly, fortnightly or weekly payments. This option to pay in regular installments could make it a lot easier for you to manage your household budget. Read our guide on bill smoothing to learn more about the ins and outs of how this feature works. 

How much does energy cost in Victoria?

The cost of your energy service will depend on where you live in Victoria and of course, how much energy your household consumes. Your energy bill can be broken down into two separate charges: 

Usage charge: Your provider will charge you for every unit of gas or electricity you use, so the less gas or electricity you use, the cheaper your bill will be. You can lower your bill in a number of ways, including switching to more energy-efficient appliances. For more ways to save on energy, check out our energy saving tips

Daily supply charge: Even if you don’t use any electricity, you’ll have to pay a daily supply charge, which is the fixed price per day for connecting your house to the electricity grid. 

The general rule of thumb is: 

  • Supply charge is more important for customers with low energy usage, since it generally makes up a bigger portion of their bill
  • Usage charge is more important for customers with high energy usage

To find out exactly how much energy your household consumes, you’ll need to check your energy bill. Most retailers will send a copy to you once every quarter, either via the post or via email. On your bill, you’ll see a range of information including: 

  • Your name, address and meter number 
  • The amount owed and the due date
  • The billing period - the time period you’re being charged for 
  • The meter readings used to calculate your energy usage over the billing period - this is measured in kilowatt hours (kWh) for electricity and megajoules (MJ) for gas
  • The amount your retailer is charge per kWh of electricity or per MJ of gas 
  • The fixed supply charge for the billing period 
  • Any other fees or charges that apply 

How can I reduce my energy bill? 

You can reduce the size of your energy bill in two ways. 

Firstly, of course, it’s about cutting back on the amount of energy you use. Small changes in your habits and lifestyle could help a lot in this department. 

Apps are a great way to help you stay on track, as they can monitor your energy usage, and even check the efficiency of an appliance you’re thinking of purchasing. 

Depending on the season you’re in, you could try actioning a number of different energy-saving tricks and tactics. Below are just some of those tactics to prepare you for summer or winter, so you’re ready to either beat the heat or brace the cold, without getting hit by bill shock at the end of each quarter. 

Summer: 

  • Close your windows and curtains during the day: That’s right! Just by closing your windows and curtains whenever the sun comes out, or installing ‘blackout curtains’ (that block out the sunlight), you could be preventing 30% of unwanted heat from entering your home. Then, at night, when the air cools down, you could open up all your windows to let in the breeze and ventilate.  
  • Trade in your aircon for cotton bedsheets: Mozo’s report found Aussies could be footing a collective bill of $2.5 billion thanks to bad aircon habits, with 3 in 10 admitting they’d rather keep the aircon on all night to sleep under a doona. But swapping out those thick bed covers for thinner cotton sheets could do wonders in making sure you aren’t tossing and turning in sweat through the night - and you’ll be able to dodge that spike in your energy bill too! 
  • Keep yourself cool: There are plenty of ways to keep your body cool throughout summer, without having to rely on aircon. Apply cold cloths to the back of your neck, wrists and chest. Or head down to the $2 shop to pick up a few spray bottles and fill them with icy water so you can spritz yourself whenever you need to. And if you’re really thinking outside the box, eating spicy foods could help you sweat more and cool down. 

Winter:  

  • Seal sneaky leaks in the walls, windows and the roof: Small cracks around the house, whether under the door or between the window pane and glass, could become a serious annoyance during winter, as any gust of wind could pass through those gaps and send a chill shiver down your spine. Luckily, draught stoppers could go a long way to keeping the cold outside and the heat indoors.
  • Upgrade your appliances to a better star rating: Check your big-ticket appliances, like your fridge, washing machine and heater, to see if any of them need an upgrade. That’s because appliances with a better star rating use less energy for the same output and could go a long way to reducing your energy bill.
  • Move to a fixed installment plan: Scared of being left with the bitter aftertaste of winter bill shock? A fixed installment or bill smoothing plan could help out - with this type of plan, you can choose to pay a fixed amount of your energy bill on a weekly, fortnightly or monthly basis, making your payments more consistent and a lot easier on your bank account. 

But no matter the weather in Victoria, one of the biggest ways you could save on your energy bill is to switch to a better value plan. If you’ve been with the same energy supplier for a while, it’s likely that your energy plan won’t be the most competitive in the market right now, so be sure to shop around and compare your current offer with other providers in your area to see where savings can be made on your deal. 



Other FAQs

Who is the best Victorian energy provider?

While there’s no such thing as the ‘best’ energy provider, you could find one that suits your household the best. To help you decide on an energy plan, you can head to our comparison tool above, or take a look at our energy reviews section, where you’ll be able to see how real customers rated their Victorian energy provider on a range of different aspects including price, customer service and green energy.

And if you’re interested in checking out which energy providers have won Aussies’ hearts, you can head over to the Mozo People’s Choice Awards 2019 for a full list of crowd favourites. 

What is the VDO? 

Introduced as part of the July 1 regulatory changes, the VDO or Victorian Default Offer aims to make electricity ‘fairer’ for all Victorians. From July 1, residents on ‘standing offers’ - usually basic plans at a more expensive price - will be rolled over to the VDO, so they aren’t left paying more than what they should. 

While anyone in Victoria can sign up to the VDO, that doesn’t necessarily mean it’s the best deal for you. So to make sure you’re on the right plan, it’s always worthwhile shopping around and checking out which other offers are available to Victorian households. You can use our comparison tool above to start comparing energy providers and plans today. 

Will my meter make a difference to the cost of my energy bill?

Yes, the meter that is installed at your house can determine the tariff you’re charged. From 2013 until 2016, Victoria actually had a government led initiative to replace the basic meter in every home in Melbourne and throughout the state with a smart meter.

Smart meters are digital meters that record your electricity usage every 30 minutes. This data is automatically sent to your electricity distributor which means you can say goodbye to estimated bills and manual meter readings.

If you have a smart meter, you now have the option of choosing between flat rates or a flexible pricing plan. With a flexible pricing plan, you are charged different tariffs depending on what time of the day you use power, which could save you a bundle on your electricity bill if you can manage to time your energy usage. You can have a read of our smart meter guide which has everything you need to know.

Will it cost me anything to switch my energy provider? 

If you’re on an open contract, you will not be charged to switch energy providers in Victoria. However, if you have signed up for a fixed term, you may be required to pay an early termination fee for ending the contract before the period ends.

If you are moving, most energy providers in Victoria will charge a connection fee to transfer your account to your new address. This cost is generally added to your first bill at your new home. 

Do I have to let my old retailer know that I’m switching? 

No - you usually won’t need to notify your old electricity provider about your switch, as your new retailer will do this for you on your behalf. 

Just keep in mind that your switch won’t take place as soon as you sign up with your new provider; rather, it’ll happen on your next meter read, which could be three months down the track, depending on your last meter read. If you’re looking to speed up the process, you will need to factor in a callout fee. 

If you are moving to a new house or property you will need to let your old provider that you will be disconnecting the service so that they are issue you a final bill for that property. You can then decide whether to sign up to a new plan with that provider or shop around for a better deal. 

How many retailers does Mozo compare? 

At the moment, we compare 15 retailers, including Origin Energy, Energy Locals and Powershop. If you find an energy deal among those retailers that you’re happy with, you can apply directly through Mozo. 

How can I apply for energy plans on Mozo? 

Worry not - it’s a no-fuss process. Once you’ve found the best deal for your household, you can begin your application process without even leaving the Mozo website. All you’ll need to do is complete a form, which includes filling out details like:  

  • The supply address
  • NMI - national meter identifier (this is the meter number and can be found on your energy bill) 
  • Direct debit details (bank name, BSB, account number)

How does Mozo make money? 

Mozo makes money by helping energy providers connect with customers, like you, who are looking for a great energy deal. Most importantly our service is totally free to use and it is the energy providers competing for your business that pay Mozo, not you!

Mozo shares a fee with our partner, CIMET, who helps provide this service. This fee is paid when you complete an application and switch energy providers using our service. Mozo may also earn revenue when energy providers purchase display advertising on our site or when we help them use all the great data we’ve collected.

Picture of Ceyda Erem
Ceyda Erem
Money writer

Ceyda Erem is not only Mozo’s authority on all things Banking, she's also got the title as our lead energy writer. She loves to put her researching and writing talents into stories that help our readers to make more informed financial choices, whether that’s about finding the best energy deal or writing about the latest sneaky bank tricks. Ceyda has a Bachelor of Arts (major in writing) from Macquarie University. She is also  ASIC RG146 (Tier 2) certified for general advice.

*To calculate the potential savings figure Mozo identified the lowest plan provided by Mozo and highest cost plan in each energy distributor state region based on the average residential usage in that state. The costs data used across the state is current at 17 August 2020. Not all plans will be available via the Mozo energy comparison service. Your individual usage and location, along with which plan you are on and which plans are available on the Mozo site at any given time, will vary the savings you may be able to achieve using the Mozo energy comparison service.

Energy Provider Reviews

Alinta Energy Electricity review
Overall 9/10
No problem.

Just awesome.

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Just awesome.

Price
10/10
Bill clarity
10/10
Customer service
10/10
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Lisa, Western Australia, reviewed 2 days ago
Origin Energy Electricity review
Overall 10/10
Long term keeper!

I have been with them for many years between 10 rental houses in the last 15 years which has been very difficult. Origin have always connected me on time and offered me discounts when I ask.

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I have been with them for many years between 10 rental houses in the last 15 years which has been very difficult. Origin have always connected me on time and offered me discounts when I ask.

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10/10
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Lucinda, South Australia, reviewed 2 days ago
Synergy Electricity review
Overall 8/10
Great customer service.

Worked with us when struggling financially. Happy to assist with refund when we were in credit.

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Worked with us when struggling financially. Happy to assist with refund when we were in credit.

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7/10
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Leanne, Western Australia, reviewed 2 days ago

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