We compare gas and electricity plans from over 10 energy providers that service the state of Victoria including major energy providers like EnergyAustralia, AGL and Origin Energy through to newer players like Powershop, Tango and Sumo.
Energy plan information is provided to our service directly from the energy providers themselves so you can be sure that the information on our site is accurate and contains energy plans that are currently available to new customers in your postcode.
To help you select the best energy provider for your home, Mozo also publishes customer reviews from energy providers in Victoria on our website, where customers rate their energy provider on things like bill clarity, price, customer service and whether they are green friendly.
We’ve created a no-fuss switching process. Once you’ve found the best gas or electricity deal for your household, you can begin your application process with your chosen energy provider without even leaving the Mozo website. You’ll need to complete the online sign up form, which includes filling out details like:
The supply address
NMI - national meter identifier (this is the meter number and can be found on your energy bill)
Account holder’s name and key contact details
You’ll then receive a confirmation from the energy provider directly and your switch is complete.
Yes of course. Simply plug in the VIC postcode details for the property where you’ll be moving to and first compare electricity and gas providers that are available in your new postcode.
As you won’t have a recent bill handy for this address in Victoria, we can still give you quote estimates based on the number of people who will be living at the address and your estimated usage.
Most energy providers need a few days advance notice of your moving date to ensure that your new electricity and gas connection is set up in time for your move. Just select your move in date into our energy comparison tool. Want more info, check out our moving house energy guide.
A trailblazer in financial comparison since 2008, Mozo is used by millions of Australians each year.
Our energy comparison tools, guides and savings tips exist for one reason, to help you save money on your electricity bills.
Comparing with us is always free. No hidden fees and we remain transparent throughout every step of the process.
Simply enter your postcode and get personalised results to suit your needs.
See available electricity plans ranked by cost and compare deals side by side.
Choose a plan. We’ll notify your old and new provider for a seamless switch.
Are you a chronic sufferer of energy bill shock? Luckily, if you live in Victoria, there is a cure. Unlike some Australian states, Victoria has a deregulated energy market which means you have the freedom to switch energy providers whenever you like. So if your current energy plan is leaving a little more to be desired, shop around for a better deal? Mozo can help you out with our comparison tool above.
Most energy providers in Victoria offer different kinds of energy plans for you to choose from.
But whether you’re searching for an individual plan or a dual gas and electricity service, here are some of the features you should look for before signing up:
No lock-in contracts and exit fees: If you opt for an energy plan without any lock-in contracts or exit fees, you’ll have the flexibility to leave or move onto another offer anytime you like - without having to pay fees. That way, if you feel unhappy with your current energy deal, you won’t feel stuck and can make the switch to a better plan whenever it suits.
Green power option: Looking to go environmentally friendly? You could sign up to a plan with a retailer that uses renewable energy. This will put your mind at ease that your energy usage will be offset by the renewable energy that’s been added to the grid on your behalf.
Bill smoothing: No one enjoys the bitter taste of bill shock after summer or winter when your gas and electricity bills tend to skyrocket, thanks to your generous use of the air-conditioner or heater during those seasons. For some Aussies who earn a fixed salary, finding that extra bit of cash to cover the more expensive energy bill isn't always easy.
That’s when bill smoothing comes in handy. Many energy retailers in Victoria have plans with flexible payment options that allow you to spread the estimated annual cost of their service across equal monthly, fortnightly or weekly payments. This option to pay in regular installments could make it a lot easier for you to manage your household budget. Read our guide on bill smoothing to learn more about the ins and outs of how this feature works.
The cost of your energy service will depend on where you live in Victoria and of course, how much energy your household consumes. Your energy bill can be broken down into two separate charges:
Usage charge: Your provider will charge you for every unit of gas or electricity you use, so the less gas or electricity you use, the cheaper your bill will be. You can lower your bill in a number of ways, including switching to more energy-efficient appliances. For more ways to save on energy, check out our energy saving tips.
Daily supply charge: Even if you don’t use any electricity, you’ll have to pay a daily supply charge, which is the fixed price per day for connecting your house to the electricity grid.
The general rule of thumb is:
To find out exactly how much energy your household consumes, you’ll need to check your energy bill. Most retailers will send a copy to you once every quarter, either via the post or via email. On your bill, you’ll see a range of information including:
You can reduce the size of your energy bill in two ways.
Firstly, of course, it’s about cutting back on the amount of energy you use. Small changes in your habits and lifestyle could help a lot in this department.
Apps are a great way to help you stay on track, as they can monitor your energy usage, and even check the efficiency of an appliance you’re thinking of purchasing.
Depending on the season you’re in, you could try actioning a number of different energy-saving tricks and tactics. Below are just some of those tactics to prepare you for summer or winter, so you’re ready to either beat the heat or brace the cold, without getting hit by bill shock at the end of each quarter.
But no matter the weather in Victoria, one of the biggest ways you could save on your energy bill is to switch to a better value plan. If you’ve been with the same energy supplier for a while, it’s likely that your energy plan won’t be the most competitive in the market right now, so be sure to shop around and compare your current offer with other providers in your area to see where savings can be made on your deal.
While there’s no such thing as the ‘best’ energy provider, you could find one that suits your household the best. To help you decide on an energy plan, you can head to our comparison tool above, or take a look at our energy reviews section, where you’ll be able to see how real customers rated their Victorian energy provider on a range of different aspects including price, customer service and green energy.
And if you’re interested in checking out which energy providers have won Aussies’ hearts, you can head over to the Mozo People’s Choice Awards 2019 for a full list of crowd favourites.
Introduced as part of the July 1 regulatory changes, the VDO or Victorian Default Offer aims to make electricity ‘fairer’ for all Victorians. From July 1, residents on ‘standing offers’ - usually basic plans at a more expensive price - will be rolled over to the VDO, so they aren’t left paying more than what they should.
While anyone in Victoria can sign up to the VDO, that doesn’t necessarily mean it’s the best deal for you. So to make sure you’re on the right plan, it’s always worthwhile shopping around and checking out which other offers are available to Victorian households. You can use our comparison tool above to start comparing energy providers and plans today.
Yes, the meter that is installed at your house can determine the tariff you’re charged. From 2013 until 2016, Victoria actually had a government led initiative to replace the basic meter in every home in Melbourne and throughout the state with a smart meter.
Smart meters are digital meters that record your electricity usage every 30 minutes. This data is automatically sent to your electricity distributor which means you can say goodbye to estimated bills and manual meter readings.
If you have a smart meter, you now have the option of choosing between flat rates or a flexible pricing plan. With a flexible pricing plan, you are charged different tariffs depending on what time of the day you use power, which could save you a bundle on your electricity bill if you can manage to time your energy usage. You can have a read of our smart meter guide which has everything you need to know.
If you’re on an open contract, you will not be charged to switch energy providers in Victoria. However, if you have signed up for a fixed term, you may be required to pay an early termination fee for ending the contract before the period ends.
If you are moving, most energy providers in Victoria will charge a connection fee to transfer your account to your new address. This cost is generally added to your first bill at your new home.
No - you usually won’t need to notify your old electricity provider about your switch, as your new retailer will do this for you on your behalf.
Just keep in mind that your switch won’t take place as soon as you sign up with your new provider; rather, it’ll happen on your next meter read, which could be three months down the track, depending on your last meter read. If you’re looking to speed up the process, you will need to factor in a callout fee.
If you are moving to a new house or property you will need to let your old provider that you will be disconnecting the service so that they are issue you a final bill for that property. You can then decide whether to sign up to a new plan with that provider or shop around for a better deal.
At the moment, we compare 15 retailers, including Origin Energy, Energy Locals and Powershop. If you find an energy deal among those retailers that you’re happy with, you can apply directly through Mozo. It’s 100% online so you won’t even need to leave your sofa to begin applying.
Worry not - it’s a no-fuss process. Once you’ve found the best deal for your household, you can begin your application process without even leaving the Mozo website. All you’ll need to do is complete a form, which includes filling out details like:
Mozo makes money by helping energy providers connect with customers, like you, who are looking for a great energy deal. Most importantly our service is totally free to use and it is the energy providers competing for your business that pay Mozo, not you!
Mozo shares a fee with our partner, CIMET, who helps provide this service. This fee is paid when you complete an application and switch energy providers using our service. Mozo may also earn revenue when energy providers purchase display advertising on our site or when we help them use all the great data we’ve collected.
They're a very good company but it's too busy and it takes a long time to get a hold of them. But apart from that I'd recommend it.Read full review
They're a very good company but it's too busy and it takes a long time to get a hold of them. But apart from that I'd recommend it.
Had lots of trouble with them getting my metra box in my new home connected. They didn’t come out when they said they would four times. Moved into my home with no power and had to use my neighbours power so I can have a fridge. Such bad service in that department.Read full review
Had lots of trouble with them getting my metra box in my new home connected. They didn’t come out when they said they would four times. Moved into my home with no power and had to use my neighbours power so I can have a fridge. Such bad service in that department.
I have never had any problems with Synergy and a couple of times in the past we have been able to make payment arrangements on overdue bills.Read full review
I have never had any problems with Synergy and a couple of times in the past we have been able to make payment arrangements on overdue bills.
When Australia officially entered lockdown in March, thousands of people and small businesses were left stranded with a reduced income or forced to shut down, struggling to keep up with regular expenses, like their energy bill. And according to the Australian Energy Regulator’s (AER) Annual Retail Markets Report, those households and small businesses still remain in ‘energy debt’ to their retailers. The report found a sharp increase in energy debt amongst small businesses, with the total jumping from $35 million in March 2020 to $45 million in June 2020. For residential customers, long-term electricity debt reportedly increased by 21% between 31 March and 2 November to $124.5 million. Almost 60,000 households also took advantage of their retailers' offer to defer energy bills for a time, providing some breathing room. “If you are struggling to pay your bills, talk to your retailer about your debt – even if you can’t afford to pay anything right now,” said AER chair, Clare Savage. “You won’t be disconnected, and your retailer will work with you to set up a plan and help you start paying off your debt.”And it looks like most Aussies were satisfied with their retailer’s support, as there were 29% fewer complaints made to retailers and 26% fewer complaints to the ombudsman since the 2018/19 financial year.
With summer only days away, many Aussies may have already started gearing up for another scorching three months. And between swapping out your bed sheets and picking up some new shorts, switching energy plans might be another thing to add to your to-do list. But if you’re keen to make the process a little more worthwhile, why not opt for a plan that’s got more than just competitive rates. Whether you’re a rewards lover or are keen to hook up a mate, we’ve rounded up four hot energy offers we think are worth taking a look at.
With summer right around the corner energy retailer Alinta Energy has reduced electricity prices on its HomeDeal plan this week for customers in New South Wales and Victoria. New South Wales residents within the Ausgrid distribution zone could see reductions of up to 25% off the reference price*, while Victorians in the CitiPower distribution area can expect to see rates reduced by up to 19% off the reference price.** A quick recap: the energy reference price refers to the Default Market Offer (DMO) and is a price cap on what energy retailers can charge on standing offers. Victoria offers the same, however it is recognised as the Victorian Default Offer (VDO). According to Alinta Energy’s general manager of sales and marketing Jane Mills, the decision to reduce prices is a response to record low wholesale electricity prices. “We’re in an environment where wholesale electricity prices are falling and we are going to compete hard for customers off the back of that,” she said. “Our new HomeDeal rates are available to new customers signing up via web or phone or to existing customers who would like to review their plan via phone.” Aside from newly discounted rates, the HomeDeal energy plan features no lock in contracts or exit fees, flexible payment options and access to Reward Shop discounts. Alinta has also slashed rates on their BusinessDeal plan for small business customers, cutting electricity rates of up to 26% off the reference price in NSW (Ausgrid distribution zone) and up to 15% off the VDO price in VIC (CitiPower distribution zone). The retailer has also launched small business gas products across NSW, SA and SE-QLD, with Victoria soon to follow on 14 December, 2020. Want to find out how the Alinta Energy HomeDeal energy plan stacks up to other offers in the market? Head on over to our energy comparison tool! *Based on a customer who consumes 3900 kWh a year on a single rate tariff in the Ausgrid network. **Based on a customer who consumes 4000 kWh a year on a single rate tariff in the CitiPower network
In an effort to keep households on top of their energy bills and improve the energy efficiency for the state, the Victorian government yesterday unveiled a $797 million energy package. Almost one million Victorians will receive a one-off $250 payment to help pay for their energy bills. Those that are eligible for the payment include concession card holders, anyone receiving JobSeeker, youth allowance or the pension. According to Energy Minister, Lily D'Ambrosio, this package is the “biggest household energy efficiency package in any state's history.”"It will make a significant difference to people's power bills, it will put money back into the pockets of Victorians, it will create thousands of jobs and, of course, reduce our emissions," she said.The $250 payment will be available online from 1 February to 31 January 2022.
In August, the Australian Energy Regulator (AER) announced that wholesale electricity prices were at their lowest point in years. Flash forward to November and the latest AER Wholesale Markets Quarterly Report shows that this is still the case across the nation. The report found that not only have wholesale energy prices continued to fall but the average prices were below $55 per MWh in all regions. To put that into perspective, the report found that the average price in Queensland was $34 per MWh and $54 per MWh in Victoria. In August, those prices were $56 and $84, respectively. “COVID-19 continues to impact households and businesses, so any reduction in energy prices across eastern Australia is welcome relief for many Australians,” said Energy Minister, Angus Taylor. “Cheaper energy brings benefits across the Australian economy, which is why the Government will continue to take strong action to bring down the cost of energy for all Australians.”
As we know, the COVID-19 lockdown began in early March, which saw many Aussies having to adjust to work life from the comfort of their couch or unfortunately, experience financial hardship for the very first time.
As Aussies across the country ease themselves back into work following the Christmas break, the Victorian government has been well ahead of the game, announcing its decision for the Victorian Default Offer (VDO).
While the winter chill is certain to send shivers up the spines of many Aussies, the dreaded July 1 energy price update may have a similar effect.