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Are you a chronic sufferer of energy bill shock? Luckily, if you live in Victoria, there is a cure. Unlike some Australian states, Victoria has a deregulated energy market which means you have the freedom to switch energy providers whenever you like. So if your current energy plan is leaving a little more to be desired, shop around for a better deal? Mozo can help you out with our comparison tool above.
On 1 July 2019, the Victorian government introduced the Victorian Default Offer or VDO to make electricity ‘fairer’ for residents.
But what is the VDO, and why does it matter? Let’s take a look!
In the past, every energy retailer had different tariffs and pricings for their plans, so it was very hard to compare deals and find the best value ones
For example...
Provider A gives you a 50% discount on their tariff, while Provider B gives you a 2% discount.
But A sets its tariff much higher than B, so while we might think A’s plan is the better deal, it’s possible that B actually has the cheaper offer.
That’s when the VDO comes in. This is a cap on how much a retailer can charge for electricity, which means more competitive and cheaper prices.
Any Victorian households or small businesses on more expensive ‘standing offers’ will be automatically rolled over to this new system.
What’s more, all providers now have to mention how much cheaper their plan is compared to the VDO, so it also serves as a reference price and makes comparing plans easier.
Shopping around for the right plan for you just got a whole lot easier!
Most energy providers in Victoria offer different kinds of energy plans for you to choose from.
But whether you’re searching for an individual plan or a dual gas and electricity service, here are some of the features you should look for before signing up:
No lock-in contracts and exit fees: If you opt for an energy plan without any lock-in contracts or exit fees, you’ll have the flexibility to leave or move onto another offer anytime you like - without having to pay fees. That way, if you feel unhappy with your current energy deal, you won’t feel stuck and can make the switch to a better plan whenever it suits.
Green power option: Looking to go environmentally friendly? You could sign up to a plan with a retailer that uses renewable energy. This will put your mind at ease that your energy usage will be offset by the renewable energy that’s been added to the grid on your behalf.
Bill smoothing: No one enjoys the bitter taste of bill shock after summer or winter when your gas and electricity bills tend to skyrocket, thanks to your generous use of the air-conditioner or heater during those seasons. For some Aussies who earn a fixed salary, finding that extra bit of cash to cover the more expensive energy bill isn't always easy.
That’s when bill smoothing comes in handy. Many energy retailers in Victoria have plans with flexible payment options that allow you to spread the estimated annual cost of their service across equal monthly, fortnightly or weekly payments. This option to pay in regular installments could make it a lot easier for you to manage your household budget. Read our guide on bill smoothing to learn more about the ins and outs of how this feature works.
The cost of your energy service will depend on where you live in Victoria and of course, how much energy your household consumes. Your energy bill can be broken down into two separate charges:
Usage charge: Your provider will charge you for every unit of gas or electricity you use, so the less gas or electricity you use, the cheaper your bill will be. You can lower your bill in a number of ways, including switching to more energy-efficient appliances. For more ways to save on energy, check out our energy saving tips.
Daily supply charge: Even if you don’t use any electricity, you’ll have to pay a daily supply charge, which is the fixed price per day for connecting your house to the electricity grid.
The general rule of thumb is:
To find out exactly how much energy your household consumes, you’ll need to check your energy bill. Most retailers will send a copy to you once every quarter, either via the post or via email. On your bill, you’ll see a range of information including:
You can reduce the size of your energy bill in two ways.
Firstly, of course, it’s about cutting back on the amount of energy you use. Small changes in your habits and lifestyle could help a lot in this department.
Apps are a great way to help you stay on track, as they can monitor your energy usage, and even check the efficiency of an appliance you’re thinking of purchasing.
Depending on the season you’re in, you could try actioning a number of different energy-saving tricks and tactics. Below are just some of those tactics to prepare you for summer or winter, so you’re ready to either beat the heat or brace the cold, without getting hit by bill shock at the end of each quarter.
Summer:
Winter:
But no matter the weather in Victoria, one of the biggest ways you could save on your energy bill is to switch to a better value plan. If you’ve been with the same energy supplier for a while, it’s likely that your energy plan won’t be the most competitive in the market right now, so be sure to shop around and compare your current offer with other providers in your area to see where savings can be made on your deal.
While there’s no such thing as the ‘best’ energy provider, you could find one that suits your household the best. To help you decide on an energy plan, you can head to our comparison tool above, or take a look at our energy reviews section, where you’ll be able to see how real customers rated their Victorian energy provider on a range of different aspects including price, customer service and green energy.
And if you’re interested in checking out which energy providers have won Aussies’ hearts, you can head over to the Mozo People’s Choice Awards 2019 for a full list of crowd favourites.
Introduced as part of the July 1 regulatory changes, the VDO or Victorian Default Offer aims to make electricity ‘fairer’ for all Victorians. From July 1, residents on ‘standing offers’ - usually basic plans at a more expensive price - will be rolled over to the VDO, so they aren’t left paying more than what they should.
While anyone in Victoria can sign up to the VDO, that doesn’t necessarily mean it’s the best deal for you. So to make sure you’re on the right plan, it’s always worthwhile shopping around and checking out which other offers are available to Victorian households. You can use our comparison tool above to start comparing energy providers and plans today.
Yes, the meter that is installed at your house can determine the tariff you’re charged. From 2013 until 2016, Victoria actually had a government led initiative to replace the basic meter in every home in Melbourne and throughout the state with a smart meter.
Smart meters are digital meters that record your electricity usage every 30 minutes. This data is automatically sent to your electricity distributor which means you can say goodbye to estimated bills and manual meter readings.
If you have a smart meter, you now have the option of choosing between flat rates or a flexible pricing plan. With a flexible pricing plan, you are charged different tariffs depending on what time of the day you use power, which could save you a bundle on your electricity bill if you can manage to time your energy usage. You can have a read of our smart meter guide which has everything you need to know.
If you’re on an open contract, you will not be charged to switch energy providers in Victoria. However, if you have signed up for a fixed term, you may be required to pay an early termination fee for ending the contract before the period ends.
If you are moving, most energy providers in Victoria will charge a connection fee to transfer your account to your new address. This cost is generally added to your first bill at your new home.
No - you usually won’t need to notify your old electricity provider about your switch, as your new retailer will do this for you on your behalf.
Just keep in mind that your switch won’t take place as soon as you sign up with your new provider; rather, it’ll happen on your next meter read, which could be three months down the track, depending on your last meter read. If you’re looking to speed up the process, you will need to factor in a callout fee.
If you are moving to a new house or property you will need to let your old provider that you will be disconnecting the service so that they are issue you a final bill for that property. You can then decide whether to sign up to a new plan with that provider or shop around for a better deal.
At the moment, we compare 15 retailers, including Origin Energy, Energy Locals and Powershop. If you find an energy deal among those retailers that you’re happy with, you can apply directly through Mozo.
Worry not - it’s a no-fuss process. Once you’ve found the best deal for your household, you can begin your application process without even leaving the Mozo website. All you’ll need to do is complete a form, which includes filling out details like:
Mozo makes money by helping energy providers connect with customers, like you, who are looking for a great energy deal. Most importantly our service is totally free to use and it is the energy providers competing for your business that pay Mozo, not you!
Mozo shares a fee with our partner, CIMET, who helps provide this service. This fee is paid when you complete an application and switch energy providers using our service. Mozo may also earn revenue when energy providers purchase display advertising on our site or when we help them use all the great data we’ve collected.
*To calculate the potential savings figure Mozo identified the lowest plan provided by Mozo and highest cost plan in each energy distributor state region based on the average residential usage in that state. The costs data used across the state is current at 17 August 2020. Not all plans will be available via the Mozo energy comparison service. Your individual usage and location, along with which plan you are on and which plans are available on the Mozo site at any given time, will vary the savings you may be able to achieve using the Mozo energy comparison service.
I like to pay in advance for my bills and with the solar rebate I find Bills are extremely lower than before. I have health issues and in need of generator they supply when power is out.
Read full reviewI like to pay in advance for my bills and with the solar rebate I find Bills are extremely lower than before. I have health issues and in need of generator they supply when power is out.
We have been customers with Origin for over twenty years. I call them every year and have been offered a very competitive rate each time. We used Origin to install our Solar System on our house. We are waiting for our new apartment to be completed and will use Origin again. Very pleased with the customer service and would recommend them.
Read full reviewWe have been customers with Origin for over twenty years. I call them every year and have been offered a very competitive rate each time. We used Origin to install our Solar System on our house. We are waiting for our new apartment to be completed and will use Origin again. Very pleased with the customer service and would recommend them.
I like them, they have good deals
Read full reviewI like them, they have good deals
Winter is here, and unfortunately along with it higher energy bills. The Australian Energy Regulator recently issued its decision on the default market offers that set the baseline for retailers, and since July electricity prices have risen by up to a quarter in some states. This means that now is the time to check that you’re not spending more than you need to on heating your home. While turning down the heating or forgoing the electric blanket on some nights is bound to save you some money on your household energy bill, the biggest savings could be accessed by switching to a better value plan.How much could you save? Well, our researchers found that on average, households could save $447 per year for residential electricity and $274 per year for residential gas by comparing providers^.If you are dreading the impact power hikes might have on your own electricity and gas bills this winter, it makes sense to do a quick price review. Try our Free energy plan comparison service to compare some options available in your postcode and see if you could save by switching.
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