Virgin Money Home & Contents Insurance

Optional extra

Virgin Money Home & Contents Insurance

Optional extra

Mozo Review   Virgin Money Home & Contents Insurance Review

Last updated: 31 October 2019.

What's hot:
  • 2019 Mozo Experts Choice Award

  • Chance to receive 5,000 Velocity Points

  • 30% online discount

What's not:
  • Extra fee for monthly payments

Mozo snapshot:

The Virgin Money Home and Contents Insurance policy offers comprehensive cover at competitive prices, giving you the chance to protect your valuables and your budget at the same time. And it's got the silverware to prove it. That's because it took home a 2019 Mozo Experts Choice Award for Exceptional Value Home & Contents Insurance.  

Plus if you’re a member of the Velocity frequent flyer program, you could score 5,000 Velocity Points just by signing up for a policy.

Key features:

There’s a lot to like about the Virgin Money Home and Contents Insurance policy, starting with just how extensive it is. You’ll find you’re covered under a wide range of circumstances, including fire, storm, earthquake and theft. Flood and accidental damage cover are also available but come in a list of extras which must be purchased separately.

Cash is covered up to $800, while computer software is insured for up to $3,000. Cover for valuables is much higher: $5,000 per item for artwork, or up to $12,000 in total, and $1,000 per item for jewellery, or up to $5,000 in total.

The application process is online and should take no more than a few minutes. And once your policy is up and running, you’ll be able to manage it online with the Virgin Insurance Hub. When it comes time to make a claim, you can do so online or over the phone at any time.

One nifty perk of this policy is the chance to earn Velocity Points. If you’re already a member of the Velocity program and apply before 31 December 2019, you can bag 5,000 Velocity Points upon purchase of a new policy. If you’re saving up for a trip, this will bring you one step closer.

Who it's good for:

Virgin Money Home and Contents Insurance would be a great fit for anyone looking to safeguard their belongings from unfortunate occurrences like theft and natural disasters. Fans of the Velocity Points program will also enjoy the 5,000 Velocity Points available upon signup.

Any catches?

It pays to read the PDS really carefully before signing up, as there are plenty of exclusions and conditions typical to insurance policies you’ll need to be aware of. For example, loss or damage caused by weather will not be covered if it can be traced back to a design fault or lack of maintenance on your part.

And if you’ve got your sights set on those Velocity points, keep in mind that the offer is only valid for purchases made between 1 November 2018 - 31 December 2019, and to be eligible to receive them, you’ll have to be an existing member of the Velocity program.

Details

Rates and fees information correct as at 9 December 2019. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Policy and service features
  • 60

  • Optional Extra - Up to 25% of sum insured

  • $100

  • n/a

  • 30% online discount

  • Up to 90 days, up to 20% of sum insured

  • Up to $1,000

  • Up to $20,000,000

  • Earn 5,000 Velocity Points when you purchase a new eligible policy.

  • n/a

Events
  • Optional extra

  • Optional extra

  • Optional Extra, up to 10 years old

Buildings
  • Up to $1,000

Contents
  • Up to $800

  • Up to $3,000 combined with computer software

  • Up to $3,000 combined with CD's/DVD's

  • Up to $2,500 per item

  • Up to $5,000 per item for artwork, up to $12,000 in total, up to $2,000 for collections

  • Up to $1,000 per item, up to $5,000 in total

  • Up to $2,000

  • Up to $12,000

Other cover
  • Up to $7,000 for funeral

  • Up to $1,000

  • Up to 10% of sum insured, up to 12 months. Combined with temporary accommodation for pets.

  • Up to 10% of sum insured, up to 12 months. Combined with temporary accommodation.

  • Up to 10% of sum insured combined with debris removal cost

  • Up to 10% of sum insured combined with demolition cost and emergency storage cost

  • Up to 10% of sum insured combined with debris removal cost and emergency storage cost

  • Up to 20% of sum insured

Customer Reviews

How are Virgin Money home insurance rated by the Mozo community?

Overall customer rating
8.3/10
Value for money
7.8/10
Policy coverage
8.0/10
Customer service
8.0/10
Claims handling
7.4/10
Trust
8.2/10

Latest reviews of Virgin Money Home & Contents Insurance

  • Overall
    10/10
    life

    Good

    Good

    Value for money
    10/10
    Policy coverage
    10/10
    Customer service
    10/10
    Claims handling
    10/10
    Trust
    10/10

    Jessica | New South Wales

    reviewed over 4 years ago

  • Overall
    8/10
    Inexpensive and great value for money.

    My household had been with another insurer since 2006. We just decided to switch to Virgin's...

    My household had been with another insurer since 2006. We just decided to switch to Virgin's "home and contents" insurance. I am happy because they are cheaper than our previous policy.

    Value for money
    8/10
    Policy coverage
    8/10
    Customer service
    7/10
    Claims handling
    7/10
    Trust
    8/10

    Maria | Western Australia

    reviewed over 4 years ago

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