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ING Comprehensive Car Insurance

Monthly premiums available
Yes costs extra
Maximum no claim discount
Not Published
Online discount
15%
Choice of repairer
Optional Extra

Mozo editorial review ING Comprehensive Car Insurance

Last updated: 17 September 2020.

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What's hot
  • 15% online discount
  • Rental car after theft for up to 14 days (maximum $1,000)
  • Roadside assistance
What's not
  • Monthly premiums cost extra
Mozo snapshot

If you’re on the hunt for a new car insurance policy, make sure you check out ING Comprehensive Car Insurance. With a choice in excess ranging from $500 - $1,850 to help you manage your budget, cover on a wide range of events and 15% off when signing up to a new policy online, ING Comprehensive Car Insurance could be the one for you.

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Key features

With a choice in excess ranging from $500 - $1,850 so you can tailor your premiums to your budget, ING Comprehensive Car Insurance offers a wide range of quality cover. This includes windscreen cover, with an optional extra to reduce windscreen excess to $40 for an additional premium.

And if your car’s a write-off, don’t fret! ING Comprehensive Car Insurance will hook you up with a new car as long as yours was within two years or 40,000 km of the original registration. And if your car’s stolen, they’ll give you a rental vehicle for up to 14 days (up to $1,000) with legal liability cover while you’re using the hire car.

On top of this, they’ll even cover the cost of replacement car keys if stolen (of up to $1,000) and a new baby capsule/seat (up to $500). Not to mention, you’ll also receive up to $1,000 of trailer or caravan cover too.

ING Comprehensive Car Insurance gives you the reassurance of a 24/7 claims service, and a bunch of different emergency features on offer, like, travel and accommodation cost cover (up to $850) and car towing ($100 per day, $850 in total). And as an optional extra, you’ll get to a say in which repairer you have.

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Who is it good for

If you’re an Aussie driver after a value-packed car insurance policy that comes with all the bells and whistles and options that allow you to tailor cover to your needs, then ING Comprehensive Car Insurance could be the one for you!

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Any catches

Keep in mind ING Comprehensive Car Insurance only offers a rental car in the case of a not at fault incidents, and if you’re under the age of 25, watch out for the young driver excess.

Details

Rates and fees information correct as at 24 September 2020. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Discounts and excesses
  • Yes costs extra

  • $500 - $1,850

  • $600 for drivers under 21, $500 for drivers under 24, $500 for inexperienced drivers, $600 unlisted drivers.

  • Not Published

  • n/a

  • 15%

  • n/a

  • Yes

  • n/a

Service features
  • Optional Extra

  • Optional Extra

  • Yes

  • n/a

  • n/a

Coverage summary
  • Agreed or Market

  • Yes - within 2 years or 40,000 kilometres of original registration

  • Up to $500 if damaged or stolen.

  • Yes - standard excess. Option to reduce windscreen excess to $40 for an additional premium.

  • Up to $500

  • Reasonable towing costs. Up to $850 travel and accommodation costs (max $100 per day).

  • Yes - Up to 14 days, max $1,000 total.

  • Not at fault - Yes. At fault - Optional Extra. Up to 14 days.

  • Yes - legal liability cover when using a substitute vehicle.

  • Up to $1,000

  • Up to $1,000 if stolen.

  • Up to $500

  • Covered only if agreed in writing.

  • No

  • No

*Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

Customer Reviews

How are ING car insurance rated by the Mozo community?

Overall
3.7/10
Value for money
3.7/10
Policy coverage
3.7/10
Customer service
3.7/10
Claims handling
0.5/10
Trust
3.7/10

Latest reviews of ING Comprehensive Car Insurance

  • Overall 10/10
    Excellent

    Changed from AAMI to ING and would never go back. Two policies, both comprehensive for 80% less than one previous policy with AAMI. Easy to deal with. Exceptional customer service, Very professional.

    Read full review

    Changed from AAMI to ING and would never go back. Two policies, both comprehensive for 80% less than one previous policy with AAMI. Easy to deal with. Exceptional customer service, Very professional.

    Value for money
    10/10
    Policy coverage
    10/10
    Customer service
    10/10
    Claims handling
    -1/10
    Trust
    10/10
    Less
    Sharna, New South Wales reviewed 20 days ago
  • Overall 1/10
    Poor service.

    Just changed insurers from CGU to ING. The biggest mistake I’ve ever made. They don’t tell everything. I’ve sent through via email the same documents three times and I get a reply email stating it’s been received. Every time I call them still waiting for said documents. Documents finally appear. Prior to waiting for the documents to arrive in their inbox I get told that all I need is to pay my excess. But was told that until my first initial direct debit comes out they can’t process the claim. So now I have to wait a further two weeks before having my car repaired. I’m a shift worker so therefore the wait is two weeks. I will never ever recommend ING to anyone. Absolutely disgusting.

    Read full review

    Just changed insurers from CGU to ING. The biggest mistake I’ve ever made. They don’t tell everything. I’ve sent through via email the same documents three times and I get a reply email stating it’s been received. Every time I call them still waiting for said documents. Documents finally appear. Prior to waiting for the documents to arrive in their inbox I get told that all I need is to pay my excess. But was told that until my first initial direct debit comes out they can’t process the claim. So now I have to wait a further two weeks before having my car repaired. I’m a shift worker so therefore the wait is two weeks. I will never ever recommend ING to anyone. Absolutely disgusting.

    Value for money
    1/10
    Policy coverage
    1/10
    Customer service
    1/10
    Claims handling
    1/10
    Trust
    1/10
    Less
    Maria, Victoria reviewed about 1 month ago
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About ING

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