If you’re on the hunt for an affordable new car insurance policy, make sure you check out ING Comprehensive Car Insurance. With variable excess to help you manage your budget, generous discounts and cover on a wide range of events, ING Comprehensive Car Insurance could be the one for you.
It was even named a Mozo Experts Choice Car Insurance Award winner in 2021, taking out a trophy in the Exceptional Value Young Driver Insurance category.
ING Comprehensive Car Insurance offers a wide range of quality cover with the option to tailor your premium to suit your budget. You can choose a higher excess to reduce your premium (remember this will mean you have to pay more at claim time), access a no claims discount up to 15%, and slash another 15% off your premium in the first year if you apply online.
If your car’s a write-off, don’t stress. ING Comprehensive Car Insurance will hook you up with a new car as long as yours was within two years or 40,000 km of the original registration. And if your car’s stolen, they’ll give you a rental vehicle for up to 14 days (up to $1,000) with legal liability cover while you’re using the hire car.
On top of this, they’ll cover the cost of replacement car keys if stolen (of up to $1,000) and a new baby capsule/seat (up to $500), as well as up to $1,000 of trailer or caravan cover too.
ING Comprehensive Car Insurance gives you the reassurance of a 24/7 claims service, and a bunch of different emergency features on offer, like, travel and accommodation cost cover ($200/day up to $1,000) and reasonable towing costs.
Just remember, not everything is covered and some features may only come as optional extras for an additional fee. For example, windscreen cover is included as standard, but the optional to reduce the excess in this kind of claim to $40 is an optional extra that comes with an additional premium. Other optional extras include the choice of repairer and a hire car cover after an at-fault accident. Roadside assistance is also available for an extra $89.95 per year.
If you’re an Aussie driver after a value-packed car insurance policy that comes with all the bells and whistles and options that allow you to tailor cover to your needs, then consider ING Comprehensive Car Insurance.
Keep in mind ING Comprehensive Car Insurance only offers a rental car in the case of a not-at-fault incidents, and if you’re under the age of 25, watch out for the young driver excess.
| Yes costs extra | |
| $500 - $1,850 | |
| $600 for drivers under 21, $500 for drivers under 24, $500 for inexperienced drivers, $600 unlisted drivers. | |
| Not Published | |
| n/a | |
| 15% | |
| n/a | |
| Yes | |
| n/a |
| Optional Extra | |
| Optional Extra | |
| Yes | |
| n/a | |
| n/a |
| Agreed or Market | |
| Yes - within 2 years or 40,000 kilometres of original registration, whichever comes first | |
| Up to $500 if damaged or stolen. | |
| Yes - standard excess. Option to reduce windscreen excess to $40 for an additional premium. | |
| Up to $500 | |
| Reasonable towing costs. Up to $1,000 travel and accommodation costs (max $200 per day). | |
| Yes - Up to 14 days, max $1,000 total. | |
| Not at fault - Yes. At fault - Optional Extra. Up to 14 days for at fault accidents. | |
| Yes - legal liability cover when using a substitute vehicle. | |
| Up to $1,000 | |
| Up to $1,000 if stolen. | |
| Up to $500 | |
| Covered only if agreed in writing. | |
| No | |
| No |
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Roadside is autogeneral, told me to put oily rag in petrol tank. Left me in the city with no assistance. Dont like ING not helping melb customers locked in for 264 days. Dont like Customer service who dont listen or update details correctly.
Read full reviewRoadside is autogeneral, told me to put oily rag in petrol tank. Left me in the city with no assistance. Dont like ING not helping melb customers locked in for 264 days. Dont like Customer service who dont listen or update details correctly.
Stay away from this insurance. I feel they had a lack of service towards my son. In the end, he withdraw the claim. They want you to do so much running around, doing what they are meant to do instead of providing the service paid for. Seems they will do what they can to avoid taking responsibility. I highly don't recommend them and ING ins will definitely not be used again by my family!
Read full reviewStay away from this insurance. I feel they had a lack of service towards my son. In the end, he withdraw the claim. They want you to do so much running around, doing what they are meant to do instead of providing the service paid for. Seems they will do what they can to avoid taking responsibility. I highly don't recommend them and ING ins will definitely not be used again by my family!
Went to ING website to get quote for car insurance. After entering my details / car rego, a message popped up telling me to call them to provide further details. At this point no quote amount was given. I called their number, waited in queue and spoke to three operators who (politely but) repeatedly asked the same personal details (name, DOB, address) as well as my quote reference. By this time I had been on the phone for 30min! I was told they would need to collect my details and send to another department for due diligence and they would get back to me in 2-days just for a quote! In the end I said, thanks but no thanks. Time wasted and unhappy!
Read full reviewWent to ING website to get quote for car insurance. After entering my details / car rego, a message popped up telling me to call them to provide further details. At this point no quote amount was given. I called their number, waited in queue and spoke to three operators who (politely but) repeatedly asked the same personal details (name, DOB, address) as well as my quote reference. By this time I had been on the phone for 30min! I was told they would need to collect my details and send to another department for due diligence and they would get back to me in 2-days just for a quote! In the end I said, thanks but no thanks. Time wasted and unhappy!
I can’t recommend ING enough! The claim process was super quick and smooth. I have hire car cover and the process of booking and picking up the car was faultless. They knew exactly who I was and what I needed and even gave a free upgrade. There was an issue with the car not being towed for a week and ING have come to the party and gracefully and effortlessly extended my hire car beyond my policy cover. It took 5 minutes on the phone. You guys are absolute legends! I’m a customer for life now.
Read full reviewI can’t recommend ING enough! The claim process was super quick and smooth. I have hire car cover and the process of booking and picking up the car was faultless. They knew exactly who I was and what I needed and even gave a free upgrade. There was an issue with the car not being towed for a week and ING have come to the party and gracefully and effortlessly extended my hire car beyond my policy cover. It took 5 minutes on the phone. You guys are absolute legends! I’m a customer for life now.
When I was looking for Comprehensive Car Insurance, I coud'nt find a company that would allow me to pay fortnightly. Most companies make you pay Monthly and I find that very difficult. There are cheaper alternatives, but I've heard negative remarks about them and the one I would go with is more expensive that ING.
Read full reviewWhen I was looking for Comprehensive Car Insurance, I coud'nt find a company that would allow me to pay fortnightly. Most companies make you pay Monthly and I find that very difficult. There are cheaper alternatives, but I've heard negative remarks about them and the one I would go with is more expensive that ING.