ING car insurance

Comprehensive Car Insurance

Monthly premiums

Yes costs extra

Choice of repairer

Optional Extra

Choice of excess

$550 - $1,900 (varies by state)

Agreed or market value

Agreed or Market
Available discounts

No claim discount

Online discount 15%

Online discount of 15% off first year premium.
Link not supplied
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Monthly premiums available

Yes costs extra

Choice of repairer

Optional Extra

Choice of excess

$550 - $1,900 (varies by state)

Agreed or market value

Agreed or Market

Discounts available

No claim discount|Online discount 15%|Online discount of 15% off first year premium.

Quote time

-

States where offered

SA VIC NT TAS NSW ACT QLD WA

Roadside assistance

Optional Extra

Genuine parts

No

New car if written off

Yes - within 2 years or 40,000 kilometres of original registration, whichever comes first

Windscreen cover

Yes - standard excess. Option to reduce windscreen excess to $40 for an additional premium.

Personal property cover

Personal Effects cover in the event of a collision, theft or forced entry (up to $500)

Replacement key cover

Up to $1,000 if stolen.

Baby capsule or child seat cover

Child seat or capsule cover in the event of a collision, theft or forced entry (up to $500)

Trailer or caravan cover

Up to $1,000

Modifications

Covered only if agreed in writing.

Emergency repairs

Up to $500

Emergency options

Automatic inclusion of up to $1,000 for emergency transport and accommodation (max $200 per day)

Rental car after theft

Yes - Up to 14 days, max $1,000 total.

Rental car after accident

Not at fault - Yes. At fault - Optional Extra. Up to 14 days for at fault accidents.

Rental car liability

Yes - legal liability cover when using a substitute vehicle.

Legal liability cover

20000000

Accidental death of driver

No

Young driver excess imposed

$600 for drivers under 21, $500 for drivers under 24, $500 for inexperienced drivers, $600 unlisted drivers.

Rideshare cover

No

Other restrictions

-

Other benefits

-

Online discount

15%

Multi-policy discount

-

No claim discount

Yes

Low km discount

false

Customer reviews

Important disclosures

Important information about the Mozo customer ratings

Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. More about the Mozo customer ratings.

Alicia

South Australia - 8 months ago

0.5

You get what you pay for

If I could give a zero I would. Long wait times - never call you back or keep you updated. I made a claim on 24th December - it’s now 21st February and I’m nowhere near getting my car back. Took them 20 days to approve repairs. I chose them because they offered a hire car benefit but there are lengthy delays and “processing times” or “assessment times” which take up most of your hire car benefit.

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Esther

Victoria - over 1 year ago

4.5

Great People to deal with and excellent service.

They fully covered me after a car accident on 6th Dec last year which involved them needing to pay out on both cars as I was at fault.

Price

5.0
Features

5.0
Service

5.0
Convenience

5.0
Trust

5.0

Unstatisfied

Queensland - over 1 year ago

0.5

worse insurance

the worst insurance I had to deal with in my whole life! when you try to call them , they never answer. when you email them they never answer. they are liars as they said they will investigate and look at both parties cars and they did not. They just took my excess. this story lasted for 11 months, 11 months!1 for something very tiny or non existent. I am glad I left them ! do not join this insurance at all you will never be able to get someone to help you as they just ignore you!

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Esther

Western Australia - almost 2 years ago

Product name: Comprehensive Car Insurance

0.5

Six Months with No Vehicle - VERY BAD

My car has now been sitting in a garage for 6 months not being driven which is causing damage to my vehicle. They can't get the parts so they leave customers in hardship. I have had no car for 6 months. It is stated that if the vehicle is irreparable then it is a write off. In my case, my car is not repairable, but they refuse to pay me out. This has caused me so much hardship financially and mentally. I have paid registration and car insurance to have my car on the road. I have had no transport. I have been going through a complaints process where they refused to find an alternative. Don't go with this insurance company, it is not worth the trouble and hardship.

Price

4.0
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

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Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

ING car insurance

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