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86 400 customer reviews

Overall rating
8.1/10
Price
9.0/10
Features
7.9/10
Customer service
8.2/10
Convenience
7.8/10
Trust
7.9/10
Based on 15 reviews as rated by the Mozo community. More about the mozo ratings

Recent 86 400 customer reviews

  • 86 400 Pay Account

    Bad service

    It’s very disappointing to confirmation of account details from a bank you have never spoken to. I called at 11.07 am today 20/8/2021 was on hold for 28 mins to find out someone was applying for a loan in my account. They asked me for my number in case they lost the call, I gave it to them and got no call back. I call back and 29 mins later I get through. Speak to a guy who knows how to aggravate someone by not answering questions when asked. In total I have spent 1 hour and 20 mins to be rudely hung up on because someone is fraudulently using my name to get a loan from the bank. If someone doesn’t return my call by 5 pm today 20/8/21.

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    Stephen, New South Wales, reviewed about 2 months ago
    More 86 400 bank account customer reviews
  • 86 400 Save Account

    A competitive digital bank.

    86 400 is a fully digital bank, meaning they don't have any branches, or any of their own ATMs. However, regardless of this, they are a bank that is competitive with the 4 major banks, and in some cases, offers features, or fees, that are better than the 4 majors. They also listen to customer feedback, and have been improving their smartphone app, adding in features like scheduled payments, and allowing you to view account balances from other banks.

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    Features
    Convenience
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    Less
    Chris, Queensland, reviewed 8 months ago
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