I have been with the Commonwealth Bank for sometime and have been satisfied with their services up until the last 18 months. Their bank branches are closing locally and the remaining one has limited opening hours which makes it difficult to resolve issues when you work and study full time. They have also removed most of their ATMs locally which puts additional cost pressures if you need to withdraw cash and are charged by non Commonwealth bank organisations.
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I have banked with St George Bank Since it first started. Originally I opened my first bank account at 15, with Advanced Bank, when i started my first job. In my 20s they changed to St George Bank. St George Bank has looked after myself and my money for aprx 45years and I have never been let down or overcharged. I couldnt think of a reason to ever change.
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Closed down all of the local branches meaning we are unable to visit in person for any transactions. Only select atm accept deposits, even though they say we can use the Commonwealth Banks ATMs for free, I'm yet to do this successfully. The rewards scheme attached to our credit card was changed last year, meaning our annual bonus rewards was removed. We are charged $395 a year to have our home loan with them, yet they are unable to tell us how this is benefitting us.
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Great incentives on savings accounts, many facilities near by and members are always helpful. A trustworthy brand that provides the basic necessities.
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I’ve used several banks over the years and ING has been the least problematic of them all - and they don’t even have branches. Their customer service is always top notch.
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I like nab because the application on iPhone is user friendly
More NAB bank account customer reviewsReliable and have good values
More Commonwealth Bank bank account customer reviewsANZ, i have found is very easy to navigate through both online via app,online banking but also in person. The banking services provided are well explained and directed to help you. I would say that any contact via phone is severely lacking and most of the time those that answer are not of friendly approach.
More ANZ bank account customer reviewsGreat Bank
More Bankwest bank account customer reviewsChanged from commbank a few years ago and it was the best decision going to nab. Was easy to open new accounts. Customer service has been great.
More NAB bank account customer reviewsI like it because it was the first bank I ever went to but no not to sure as prices have gone up the only positive is they still have cash as an option but other than that I wouldn’t trust them they make billions in profit yet people are struggling with cost of living
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Easy to use the customer service is amazing and if you have had anything taken out your account without your knowledge they fix it up for you as soon as possible. All round great bank
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Easy to deal with
More Westpac bank account customer reviewsANZ is great no fuss bank
More ANZ bank account customer reviewsAs I live remotely all my banking has to be done online. I dislike that I can't ring an English-speaking REAL person easily. I don't enjoy the chat bot as it never can answer the questions, as it only has standard responses
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