Cybersecurity tips for safer online banking and shopping

As COVID-19 continues to dominate the social and economic landscape of 2020, virtual experiences and transactions are becoming more popular and often essential.
Financial institutions have seen a sharp rise in online banking, while growth in online shopping platforms and digital payment methods shows no sign of slowing.
But with this rise in digitised spending, scams and other fraudulent activities have also increased.
Cyber Security Awareness Month
October is recognised nationally as Cyber Security Awareness Month, and with the second month of spring fast approach, it could be an ideal time to reassess your online safeguards.
Advocate for KnowBe4 – a security awareness training organisation – Jacqueline Jayne has urged Aussies to be vigilant when it comes to any online activity, especially sharing financial information.
“Our interactions online have increased tenfold in 2020 thanks in part to COVID-19, which means the risk of falling victim to a cyberattack has similarly increased,” she said.
“Staying safe online can at times seem too hard, and we [often] believe it won't happen to us. But it's not a matter of if, it's a matter of when.”
Jayne’s top tips for identifying scams include:
- looking out for anything which suggests great urgency or asks you to click on a link
- not engaging with emails where you don’t recognise the source
- carefully assessing or otherwise ignoring unsolicited social media invitations
- reviewing security and privacy settings across all apps and social media accounts
Tips for shopping safely online
Whether you’re looking to avoid hidden international transaction fees or outsmart scammers, there’s plenty you can do to beef-up your security when shopping online. Here are our top five tips:
Stick to well-known sellers. A little research goes a long way. If you’re buying from a brand or provider you haven’t heard of before, cross-check their information with other sources like social media or customer reviews and make sure you read their privacy policy. This goes for apps too.
If you know the company well, still analyse things like the URL, branding and contact details to make sure it isn’t a fake (reputable websites will start with a ‘https’). Best practice for this is to search for the site in a browser, rather than clicking a link from somewhere like an email or SMS.
Pay securely. If a website or seller is asking you to do things like make a direct bank transfer, share bank details via email, or pay in crypto currency, that’s a red flag. Established payment methods like PayPal, Bpay or your credit card are your safest bet.
Update your software. It’s time to finally take action on that nudge to update your computer or phone software. Software and system updates are often released to help combat security issues or freshly developed cyberattacks.
Avoid public WiFi. If you’ve depleted your data, resist the urge to jump onto an unlocked WiFi network. These unsecured connections are breeding grounds for scams. If you’re in a tight spot and urgently need to get online, just make sure you’re logged out of any banking apps, online shopping portals and other payment platforms first.
Keep those passwords fresh: Even if you’re into double digits with passwords at this point, it pays to keep them updated and original. As a security consultant would advise, frequently changing your passwords and ensuring uniqueness for each platform or service is paramount. And yes, as all the internet hotshots and experts, including security consultants, have been saying for decades, varied passwords for different accounts are your best friends when it comes to cyber security.
If you’re an avid online shopper, check out some of the digital features of the bank accounts below.
Compare bank accounts
-
Everyday Account
$0.00
Apple Pay, Google wallet
0% p.a.
In addition to $0 monthly account-keeping fees and 24/7 real human support, you can turn your everyday banking into Qantas Points. Link your Qantas Frequent Flyer account to your AMP Bank Everyday Account, in the new AMP Bank app and earn 1 point for every $10 on your average monthly balance. T&Cs apply.
CompareCompareEveryday Account
In addition to $0 monthly account-keeping fees and 24/7 real human support, you can turn your everyday banking into Qantas Points. Link your Qantas Frequent Flyer account to your AMP Bank Everyday Account, in the new AMP Bank app and earn 1 point for every $10 on your average monthly balance. T&Cs apply.
- account fee
- $0.00
- Payment Options
- Apple Pay, Google wallet
- interest rate
- 0% p.a.
- ATM networks
- ANZ, CBA, Westpac and atmx branded ATMs in Australia
- What kind of card?
- Debit Mastercard
- Interest rate
- Balances from $0: 0.00% p.a.
- Fee free transactions
- Unlimited free online app transactions and withdrawals from network ATMs.
Read reviews and learn more about AMP Bank bank accounts
-
Mozo experts choice awards won:
- Exceptional Everyday Account - 2025
- Travel Debit Card - 2025
Everyday Edge Account
$0.00
Apple Pay, Google Pay, PayID, Samsung Pay
0% p.a.
This bank account has no account keeping fees to pay. There are unlimited fee-free domestic transactions. Safe and secure digital banking. Fee-free card purchases and cash-out transactions in-store. Free access to thousands of ATMs nationwide. For customers 18 or over.
CompareCompareEveryday Edge Account
This bank account has no account keeping fees to pay. There are unlimited fee-free domestic transactions. Safe and secure digital banking. Fee-free card purchases and cash-out transactions in-store. Free access to thousands of ATMs nationwide. For customers 18 or over.
- account fee
- $0.00
- Payment Options
- Apple Pay, Google Pay, PayID, Samsung Pay
- interest rate
- 0% p.a.
- ATM networks
- -
- What kind of card?
- Visa Debit or
EFTPOS
- Interest rate
- Balances from $0: 0.00% p.a.
- Fee free transactions
- Unlimited free transactions from counter deposit, phone, internet and EFTPOS. Free counter withdrawals.
Read reviews and learn more about Great Southern Bank bank accounts
-
Choice
$5.00$0 monthly account fee for 12 months when you open an account by 30 May 2025. Account fee is also waived for customers that deposit at least $2,000 per month.
Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, Garmin Pay, Digital Card
0% p.a.
Enjoy no monthly account-keeping fees for the first 12 months, for deposits of $2,000 a month or for eligible customers. No withdrawal fees at branded and select non-branded ATMs. No international transfer fees when sending foreign currency overseas via Online Banking or the Westpac App. Unlimited free transactions and account enquiries.
CompareCompareChoice
Enjoy no monthly account-keeping fees for the first 12 months, for deposits of $2,000 a month or for eligible customers. No withdrawal fees at branded and select non-branded ATMs. No international transfer fees when sending foreign currency overseas via Online Banking or the Westpac App. Unlimited free transactions and account enquiries.
- account fee
- $5.00$0 monthly account fee for 12 months when you open an account by 30 May 2025. Account fee is also waived for customers that deposit at least $2,000 per month.
- Payment Options
- Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, Garmin Pay, Digital Card
- interest rate
- 0% p.a.
- ATM networks
- Westpac, St.George, BankSA, Bank of Melbourne
- What kind of card?
- Debit Mastercard
- Interest rate
- Balances from $0: 0.00% p.a.
- Fee free transactions
- Unlimited free transactions from internet, phone, network ATMs, EFTPOS, BPAY, branch deposits and withdrawals, and cheque.
Read reviews and learn more about Westpac bank accounts
-
Everyday Global Account
$0.00
Apple Pay, Google Pay
0% p.a.
Enjoy $0 monthly account fees and international fees, with no minimum deposit or balance requirements. Buy, hold and spend in 10 currencies (AUD included) and earn 2% cashback for purchases under $100 (T&C’s apply). Mozo's Experts Choice 2025 winner for Exceptional Everyday Account.^
CompareCompareEveryday Global Account
Enjoy $0 monthly account fees and international fees, with no minimum deposit or balance requirements. Buy, hold and spend in 10 currencies (AUD included) and earn 2% cashback for purchases under $100 (T&C’s apply). Mozo's Experts Choice 2025 winner for Exceptional Everyday Account.^
- account fee
- $0.00
- Payment Options
- Apple Pay, Google Pay
- interest rate
- 0% p.a.
- ATM networks
- HSBC
- What kind of card?
- Visa Debit
- Interest rate
- Balances from $0: 0.00% p.a.
- Fee free transactions
- Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, BPAY and direct debits
Read reviews and learn more about HSBC bank accounts
Your selected bank accounts
Your selected bank accounts
Your selected bank accounts
Your selected bank accounts
^See information about the Mozo Experts Choice Bank Account Awards
Mozo provides general product information. We don't consider your personal objectives, financial situation or needs and we aren't recommending any specific product to you. You should make your own decision after reading the PDS or offer documentation, or seeking independent advice.
While we pride ourselves on covering a wide range of products, we don't cover every product in the market. If you decide to apply for a product through our website, you will be dealing directly with the provider of that product and not with Mozo.