What to look for when switching bank accounts

By Cameron Thomson · · 2 min read
Fact Checked
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Bank accounts have become a standard part of our everyday life. Because of this, it’s important to make sure that your provider is offering an account that works for your needs.

Comparing bank account features

Just like savings accounts, bank accounts have a range of differing features between providers. Part of this variance is that bank accounts are usually linked to a savings account from the same provider. This can change which features are available between the two. In some cases, transaction accounts will even double as a savings account

So, what are some of the features that you should look out for?

1. Reduced or no fees

Monthly maintenance fees, ATM withdrawal fees, and overseas transactions can slowly eat into your funds. Thankfully, as banks become more digital, maintenance fees have become less common. Still, if you frequently pay various charges, consider switching to a more cost-effective option.

2. Enhanced digital banking experience

As the digital world evolves, so should your banking experience. If your current bank’s app or online banking platform feels outdated, lacks features, or is not user-friendly, you might want to look for a bank that offers a more modern, secure, and feature-rich digital banking experience. This can make managing your finances more efficient and enjoyable.

3. Better customer service

The quality of customer service can make a huge difference in your banking experience. If you're experiencing poor service, long wait times, or unhelpful responses, it’s a sign to switch. Banks that prioritise customer service provide a smoother and more supportive banking journey.

4. Aligning with your lifestyle and goals

Your banking needs can change over time based on your lifestyle, financial goals, and personal values. For instance, if you’ve become more environmentally conscious, you might prefer a bank emphasising sustainable practices. Or, if you’re planning to travel extensively, an account with no foreign transaction fees could be ideal.

5. Incentives for switching

Banks often offer incentives to attract new customers – from cash bonuses to reward points. While these offers should not be the sole reason to switch, they can be a nice bonus if the bank already meets your other criteria.

6. Seeking better interest rates

While interest rates are usually associated with savings accounts, some transaction accounts offer interest on your balance. Also, some savings accounts need a connected transaction account, so it’s also useful to check if your transaction account has a high interest savings account with it.

Not sure where to compare bank account and debit card providers? You can click the links to our hub pages or check out some of the providers in the table below… 

Bank account comparisons on Mozo

Mozo may receive payment if you click products on our site. We don’t compare the entire market, but you can search our database of 169 bank accounts.
Last updated 5 May 2025 Important disclosures
  • Mozo Expert Choice Badge
    Everyday Edge Account

    $0.00

    Apple Pay, Google Pay, PayID, Samsung Pay

    0% p.a.

    This bank account has no account keeping fees to pay. There are unlimited fee-free domestic transactions. Safe and secure digital banking. Fee-free card purchases and cash-out transactions in-store. Free access to thousands of ATMs nationwide. For customers 18 or over.

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  • Orange Everyday

    $0.00

    Apple Pay, Google Pay, PayID, PayTo

    0% p.a.

    ING’s Orange Everyday bank account offers no monthly fees and 1% cashback on eligible utility bills up to $100 (T&Cs apply). Experts Choice Awards Highly Commended Everyday & Savings Bank 2025^

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  • Everyday Global Account

    $0.00

    Apple Pay, Google Pay

    0% p.a.

    Enjoy $0 monthly account fees and international fees, with no minimum deposit or balance requirements. Buy, hold and spend in 10 currencies (AUD included) and earn 2% cashback for purchases under $100 (T&C’s apply). Mozo's Experts Choice 2025 winner for Exceptional Everyday Account.^

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  • Everyday Options Account

    $0.00

    Apple Pay, Google Pay, PayID

    0.01% p.a.

    Enjoy 0% foreign currency conversion fees on Visa Debit card purchases. Plus make an eligible purchase using your linked Visa Debit card to earn cashback at participating merchants. $0 monthly account keeping fees & the option to open up to 9 sub-accounts. Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL 229882 Australian Credit Licence 229882). The SUNCORP brand and Sun Logo are used by Suncorp Bank (Norfina Limited) under licence and Suncorp Bank is not part of the Suncorp Group.

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  • Choice

    $5.00

    Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, Garmin Pay, Digital Card

    0% p.a.

    Enjoy no monthly account-keeping fees for the first 12 months, for deposits of $2,000 a month or for eligible customers. No withdrawal fees at branded and select non-branded ATMs. No international transfer fees when sending foreign currency overseas via Online Banking or the Westpac App. Unlimited free transactions and account enquiries.

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^See information about the Mozo Experts Choice Bank Account Awards

Mozo provides general product information. We don't consider your personal objectives, financial situation or needs and we aren't recommending any specific product to you. You should make your own decision after reading the PDS or offer documentation, or seeking independent advice.

While we pride ourselves on covering a wide range of products, we don't cover every product in the market. If you decide to apply for a product through our website, you will be dealing directly with the provider of that product and not with Mozo.

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